2026-067 - PFT Residential Counsellor (Residential Programs)

Internal / External Job Posting: #2026-067

About Us:

The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and programs to support individuals aged 16 and older in achieving their mental health and addiction recovery goals. Committed to promoting mental wellness and resilience, CMHA HPE offers crisis intervention, addiction services, and mental health support, ensuring everyone in the community has access to the resources they need to feel well. By fostering inclusive and supportive environments, CMHA HPE empowers individuals to lead fulfilling and healthy lives. For more information, visit CMHA HPE.

Position Summary:

The Residential Counsellor, reporting to the Program Manager, works as a member of a multi-disciplinary team to provide ongoing side-by-side in-house and community support, Activities of Daily Living teaching and stabilization for individuals living with a serious mental illness, addictions issues, dual diagnosis, and/or concurrent disorders. Working collaboratively with individuals, family members, team members, treatment team members and other service providers, the incumbent provides services within a supportive housing model, aiming for individual self-sufficiency to encourage the potential for clients to transition to a more independent living situation.

Minimum Qualifications & Experience:

• Graduate from a college diploma or university degree program in a related discipline (e.g., psychology, social services, addictions, and mental health) or an equivalent combination of education and experience.

• 6 months to 1-year relevant experience providing services to adults who live with a mental illness, a dual diagnosis, and/or concurrent disorder, experience in a community or residential setting preferred.

• Current First Aid and Cardio Pulmonary Resuscitation (FA/CPR) Certification is an asset.

• Current Non Violent Crisis Intervention (NVCI) is an asset.

• Applied Suicide Intervention Skills Training (ASIST) is an asset.

• Demonstrated crisis intervention skills/experience.

• Experience with communication, interpersonal, and prioritization skills.

• Experience with crisis intervention, problem-solving, and conflict resolution skills.

• Demonstrated ability to develop therapeutic rapport with individuals living with complex needs.

• Must be able to work independently and interdependently in collaboration with other multidisciplinary team members.

• Basic proficiency in computer skills; MS Office preferred.

• Must possess a valid Ontario Driver’s License, have regular access to a reliable vehicle, and provide proof of adequate vehicle insurance.

• Must have a satisfactory driving record free from automobile insurance claims and be able to produce a clean Uncertified Driver’s Abstract.

• Required to provide a satisfactory criminal record check (CRC) with vulnerable sector screening prior to hire.

Benefits & Perks:

At the CMHA HPE, we prioritize the well-being and professional growth of our employees. We offer a comprehensive benefits package that includes health, dental, and vision insurance, a generous paid time off policy, and an employer- matched pension plan through HOOPP. Our team members enjoy flexible work arrangements to support a healthy work- life balance, ongoing professional development opportunities, and access to wellness programs and resources. Additionally, we provide a supportive and inclusive work environment that values diversity and fosters a culture of collaboration and respect. Join us and be part of a community dedicated to making a meaningful impact on mental health and well-being.

Accessibility Statement:

CMHA HPE is committed to creating an inclusive and accessible workplace for all employees. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we strive to ensure that our recruitment and hiring processes are barrier-free and provide accommodations for candidates with disabilities. If you require an accommodation at any stage of the recruitment process, please inform us and we will work with you to meet your needs. We are dedicated to fostering an environment that respects and values the diversity of our team and the communities we serve.

Equity, Diversity, & Inclusion Statement:

At CMHA HPE, we are committed to fostering an inclusive and equitable workplace where diversity is valued and celebrated. We welcome applicants from individuals of historically underrepresented, disadvantaged, marginalized, and equity-deserving groups, including but not limited to Indigenous peoples, racialized communities, persons with disabilities, visible minorities, members of the LGBTQ2S+ community, those who identify as women, and others who bring unique perspectives and experiences.

Artificial Intelligence (AI) Disclaimer:

As part of our recruitment process, CMHA HPE uses artificial intelligence (AI) technology to assist in screening applicants, assessing whether candidates meet the minimum qualifications for a position, and identifying applicants who may be considered for the interview stage. AI is used as a support tool only. All hiring decisions, including regarding candidate selection and progression through the recruitment process, are reviewed and made by a member of our People & Culture team, the hiring manager, or another designated representative of CMHA HPE. This disclosure is provided in accordance with the requirements of the Ontario Employment Standards Act, 2000.