Account Coordinator

Position: Account Coordinator

Department: Accounts

Reporting to: Senior Account Manager

Location: Remote within Canada

Position Type: Full-Time, Permanent

Position Hours: Monday – Friday, 8 hours/day (plus a 30-minute unpaid break), in your time zone. Flexibility is required to align with client needs.

Core Business Hours: 9am – 3pm CT

Salary Range: $50,000 - $63,000 CAD

If you crave a workplace that values your ideas, your growth and development and where you can learn from the best, then you're exactly who we're looking for. We're not interested in the status quo - we're here to shape the future of agrimarketing. And we know you share that passion too.

As one of the largest ag-focused agencies in the world, we challenge people and brands to be more than they imagined. At our core, we’re a team of outperformers who are committed to growing ourselves, our colleagues, our clients and our business. We’re looking to attract and grow creative and strategic minds who share our desire to outperform in their careers and in their lives. With the right people, we will create great outcomes for clients, employees and Think Shift. See a future for yourself at Think Shift? Keep reading!

SUMMARY

The Account Coordinator is foundational for the Accounts Team. Clients and team members count on you to keep project workflows seamless and efficient. When the work is flying, you keep your cool and focus on the details, efficiently prioritizing and adjusting your workflow. You take full ownership over project plans and confidently navigate client relationships while meeting deadlines.

ACCOUNTABILITIES

60% Administration

• Manage administrative details and client correspondence, supporting smooth progress of internal client workflows.
• Assist in the preparation of agendas, proposals, and client presentation materials.
• Record notes during meetings and circulate action items, hold stakeholders accountable to deliverables and timelines.
• Proofread all client work.
• Create purchase orders for outside vendors ensuring all project inputs are billed appropriately.
• Work with internal and external media buyers (digital and traditional) to schedule client work per the campaign strategy.
• Support the Social Media Strategist in monitoring client social media and coordinating assets, maintaining overall health of social media projects.
• Source and manage print production and media placements.

40% Project Management

• Nature of role is that of a ‘contributor’:
• Support the account team and project manage with independence and proficiency that requires minimal oversight.
• Organize, document and communicate on projects or numerous projects at the same time.
• Project documentation, organization and communication with office productivity tools such as Excel, Word, and PowerPoint.
• Attend client meetings to gain an understanding of what project success looks like and be able to articulate that back to the creative teams.
• Prepare and deliver project management status reports to clients and internal team.
• Provide updates to management on project progress and potential issues.
• Coordinate all details of photo and video shoots and other project-related work.
• Research, gather and assemble client background. information, activities, competitor and industry information as needed.

WE'RE LOOKING FOR

• An undergraduate degree in marketing, or a related degree.
• Experience in a client services, marketing, or advertising role.
• Organized with a strong attention to detail, ability to follow through on deadlines with minimal oversight.
• An AI-positive mindset.
• Solution-oriented, identifies challenges and risks but comes to the table with potential solutions.
• Customer-focused with a passion to grow client relationships.
• Highly proactive and self-motivated, yet able to take direction.
• Strong interpersonal, written and oral communication skills.
• Ability to find new ways to improve efficiencies.
• Experienced in MS Office, specifically PowerPoint, Excel and Word.
• Agriculture industry experience is an asset.

BENEFITS

Think Shift provides an attractive, market-researched comprehensive compensation plan, which includes base salary and company bonus. Employees enjoy a range of benefits, some of which include:

• Flexible remote work arrangements.
• Medical, dental and vision benefits coverage start Day 1.
• Unlimited wellness days so you can be at your best.
• 3 weeks of vacation .
• Celebrate your birthday with $150 and a PTO day.
• Semi-annual bonuses (based on company performance).
• Professional development opportunities.
• Employee referral bonus.
• Annual company retreat.

Our Freedom with Responsibility Philosophy

At Think Shift, we believe our unique culture and philosophies make us different in a good way. Our talented team of multi-disciplined creators and strategists have one thing in common: the drive to outperform and to help our clients do the same.

We believe in providing guidelines for Think Shifters to operate within instead of putting up fences that can restrict true creativity and diversity of thought. With the freedom to operate in a way that best works for them, it allows everyone to bring their best selves to work. But with great freedom also comes great responsibility and the expectation of following through on what you say you’ll do. We understand this approach is not for everyone. Think Shift is for those who blaze the path for their own growth and challenge the status quo to find a better way. It’s for those who are committed to protecting, preserving and overall, enhancing what has been entrusted to them.

Our AI Philosophy

At Think Shift, we believe people are the advantage and AI multiplies it. The best work still comes from human judgment, taste, and relationships, and AI just gets us there faster. It's actual intelligence plus artificial intelligence.

AI fluency is a baseline expectation of every role here, not a nice-to-have, and because the tools keep changing, the learning never really stops. And that's the point. Think Shift is for people who want to help draw the map, not wait for someone to hand them one. If that's you, we should talk.

We Want You to Be YOU!

At Think Shift, we want everyone to feel comfortable bringing their complete and authentic selves to work. We believe that when individuals bring their unique experiences, backgrounds, knowledge, perspectives and self-expression to the collaborative process, our team becomes even more amazing. We are committed to fostering a diverse and inclusive workplace and welcoming talent from all backgrounds. As part of our stewardship commitment, Think Shift continually strives to create a culture of respect and fairness for all.

If you require any accommodation or support during the recruitment process, please let us know.