Posted 4 days ago
Account Director
@ Dexterra
Petawawa, Ontario
Overview
Dexterra is hiring an Account Director to lead a team and oversee onsite custodial services at a key client location. The role covers revenue and profitability for assigned accounts, client relationships, team leadership, safety and quality compliance, and new business. The posting requires at least 2 years of facility services management experience and a clear criminal record check.
Pay:
$50,000–$55,000 a year
Responsibilities:
- Lead revenue growth and profitability for assigned accounts
- Manage and inspire on-site custodial teams
- Conduct site visits and quality audits
- Recruit, onboard and train team members
- Ensure safety and quality compliance
Requirements summary:
- Minimum 2 years of facility services management experience
- Proficiency in Microsoft Office 365
- Experience recruiting, training and managing performance
- Strong client communication skills
- Familiarity with health, safety and environmental systems
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: minimal · ground: moderate |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record |
| Encouraged to apply | Indigenous peoples |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dexterra
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Because service is everything.
Full company description
Dexterra Group is a publicly listed corporation (TSX:DXT) delivering a range of support services for the creation, management, and operation of infrastructure across Canada. Powered by people, we bring best-in-class regional expertise to every challenge and deliver innovative solutions, giving clients confidence in their day-to-day operations. Our activities include a comprehensive range of facilities management services, industry-leading workforce accommodation solutions and other support services for diverse clients in the public and private sectors.
- LinkedIn followers
- 42,136
- People associated on LinkedIn
- 2,754
- Reported office locations
- 5925 Airport Rd, Suite 1000, Mississauga, Ontario L4V 1W1, CA
- Suite 900, 240-4th Avenue SW, Calgary, Alberta T2P4H4, CA
- 5285 Shawnee Rd, Suite 510, Alexandria, Virginia 22312, US
- Business categories
- Hospitality
- Infrastructure
- Oil and Gas
- Energy
- Food and Beverage
- Facility Management
- Events
- Other recorded names
- Dexterra
- Dexterra Group
- Specialties
- remote hospitality services
- integrated facility management
- and infrastructure support services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 360,198,600
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Dexterra Group is a publicly listed corporation (TSX:DXT) delivering a range of support services for the creation, management, and operation of infrastructure across Canada. Powered by people, we bring best-in-class regional expertise to every challenge and deliver innovative solutions, giving clients confidence in their day-to-day operations. Our activities include a comprehensive range of facilities management…
| Field | Value |
|---|---|
| Industry | Facilities Services |
| Company size | 5,001-10,000 employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Public Company |
| Specialties | remote hospitality servicesintegrated facility managementand infrastructure support services |
| Open jobs on Jobsy | 408 |
| View page |
Company Description
WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
WHAT’S THE JOB?
As an Account Director, you’ll lead a dedicated team and oversee onsite custodial services at a key client location. You’ll be the face of Dexterra, responsible for delivering exceptional service, managing budgets, ensuring safety, and driving operational excellence. Building strong client relationships and inspiring diverse teams across the country, you’ll play a pivotal role in shaping the future of facilities management—while advancing your career into a leadership position that makes a real impact.
Key Responsibilities:
- Lead revenue growth and ensure profitability for assigned accounts
- Build and maintain strong client relationships through excellent service delivery
- Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector environments.
- Manage, mentor, and inspire on-site teams to achieve performance goals
- Identify and pursue new business opportunities to drive account growth
- Conduct regular site visits and quality audits to ensure adherence to service and compliance standards.
- Oversee resource planning, scheduling, and workforce optimization
- Recruit, onboard, and train team members to support operational success
- Ensure compliance with safety standards and quality assurance protocols
- Drive client satisfaction and long-term account retention
Qualifications
WHO ARE WE LOOKING FOR?
- Minimum of 2 years of management experience and directing a team in facility services or related field
- Proficiency in Microsoft Office 365 and other software applications
- Ability to effectively use hand-held computer technology
- Proven experience in recruiting, training, retaining and managing employee performance, including progressive discipline
- Strong communication skills with the ability to interact professionally with clients at all levels
- Ability to maintain excellent relations with People – employees, client and customers
- Familiar with health, safety and environmental management systems
- A clear criminal record check is required for this role.
Additional Information
Additional information
WHAT’S IN IT FOR YOU?
- Rapid advancement into leadership roles — your career accelerated!
- Mentorship from industry experts and dedicated training programs
- Exposure to a wide range of accounts and operational challenges
- The opportunity to grow within a company that values talent, mobility, and development
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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