Account Executive

The Company

2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆

SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.

Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.

Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.

We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.

Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.

Join our award-winning team in transforming an essential industry that powers communities across the Americas.

Position Overview

SpryPoint is seeking a results-driven Account Executive focusing to grow our presence in the utility and local government sectors. In this role, you’ll own a defined territory, manage complex, long sales cycles, and serve as a trusted advisor to enterprise clients. You’ll articulate the strategic value of SpryPoint’s full suite of solutions, generate demand, and deliver measurable outcomes while driving SaaS bookings in line with corporate objectives.

This role is ideal for a consultative sales professional who thrives in a collaborative environment, enjoys engaging executive stakeholders, and has a proven track record navigating complex enterprise opportunities from prospecting through close.

Join a team that values innovation, client success, and collaboration. You’ll have the opportunity to shape client outcomes, contribute to a fast-growing SaaS company, and drive enterprise transformation across the utility and local government sectors.

Responsibilities

• Own the full enterprise sales cycle, managing opportunities from initial discovery to contract negotiation and close.
• Develop and execute a strategic territory plan to achieve and exceed SaaS bookings goals.
• Build and nurture strong executive relationships across utilities and local government agencies, becoming a trusted advisor.
• Conduct thorough discovery to uncover client challenges, align SpryPoint solutions, and articulate ROI and business outcomes.
• Deliver tailored software demonstrations, presentations, and workshops to senior stakeholders.
• Collaborate with internal teams (Pre-Sales, Proposal, Revenue Operations) and channel partners to ensure seamless opportunity execution.
• Stay ahead of industry trends, regulatory changes, and competitor activity to maintain a strategic advantage.
• Represent SpryPoint at industry events, conferences, and networking opportunities to identify and pursue new enterprise prospects.
• Maintain accurate pipeline, forecasts, and opportunity details in Salesforce.

Qualifications and Competencies

• 5+ years of enterprise sales experience, preferably in utilities, local government, or technology-driven professional services.
• Proven success managing long, complex sales cycles and exceeding quota.
• Strong understanding of utility operations and software (CIS, Mobile Field Service, Work Orders, Asset Management, CMMS; familiarity with ERP, SCADA, OMS, AMI, MDM a plus).
• Exceptional consultative, negotiation, and presentation skills; able to engage at executive levels.
• Strategic thinker with strong analytical, organizational, and planning capabilities.
• Experience managing a pipeline valued at 3x+ annual quota.
• Polished writing, storytelling, and presentation skills.
• Self-starter with the ability to work independently while collaborating across teams.
• Passion for learning new technologies, understanding client needs, and delivering measurable impact.

Our Hiring Process!

We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. Here’s a peek into our hiring process for this position, so you know exactly what to expect:

👋 Stage 1: 45-minute Recruiter Interview

We'll dive into your professional background and experience, share more about SpryPoint and the role, and answer any burning questions you might have.

🧑‍💻 Stage 2: 45-minute Hiring Manager Interview with Casey Dowd, Director of Strategic Sales

In this interview, you’ll have the opportunity to discuss your experience and insights with Casey. He’ll be eager to learn more about how your background aligns with the Enterprise Account Executive role.

👥 Stage 3: 1-hour Interview

In this interview, you’ll have the opportunity to dive deeper into your experience with our Sales Leaders. This is a great chance to showcase your skills, discuss your approach to enterprise SaaS sales, and highlight how you’d make an impact in this role.

👥 Stage 4: 15-minute Refresher with Casey (optional)

We know you might have some questions for Casey or want to revisit a few topics from your previous conversations. This stage is optional, but Casey is excited to help and answer any questions that have come up since you last spoke!

🚀 Stage 5: References/Offer

We'll check your references to confirm all the great things we've learned about you. If all goes well, we’ll be thrilled to extend an offer and welcome you to the team!

💫 Expect More From Your Career at SpryPoint

🚀 Work your way -Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta

💰 Competitive Total Rewards - Comprehensive compensation package that grows with you

💻 Complete Setup - MacBook + $800 to create your ideal home workspace

🏥 Total Wellness - Health, dental, vision, and life insurance from day one

🏝️ Recharge Time - Generous PTO and unlimited sick days

📈 Future Security - RRSP (Canada) and 401k (US) matching programs

🧠 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program

🧳 Team Connection - Annual company events and team offsites that bring us together

We use an AI notetaker (Metaview) during interviews so we can give you our full attention. Please opt-in via this quick consent form. It's optional - if you'd prefer not to be recorded, just skip this step.

Accommodations

Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.

Equal Opportunity & Inclusion

SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.

Professional Identity Verification

To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.