Posted 2 months ago
Account Executive - Vendor Services
@ Info-Tech Research Group
Overview
Info-Tech Research Group is hiring an Account Executive for Vendor Services to manage and grow a book of technology and software provider members. The work covers renewals, service utilization, matching members to research and advisory services, and new business. The posting states full-time employment with competitive compensation and strong earning potential.
Responsibilities:
- Manage a book of technology and software provider members
- Build account growth and strategic service plans
- Drive utilization of products and renewals
- Coordinate member interactions with analysts
- Record account details in CRM
Requirements summary:
- College diploma minimum
- 2-5 years B2B sales
- 2-5 years customer success or account management
- Strong communication and active listening
- Planning, organization and time management
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-09-17
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Info-Tech Research Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Info-Tech Research Group is the “get things done” partner for over 30,000 IT leaders worldwide. The fastest growing research and advisory firm, Info-Tech enables leaders to make well-informed decisions and transform their organizations through AI, strategic foresight, step-by-step methodologies, practical tools, industry-leading advisory, and training programs. For 30 years, tens of thousands of private and public organizations have trusted us to lead their most important initiatives through periods of change and deliver outcomes that truly matter through technology.
- LinkedIn followers
- 71,708
- People associated on LinkedIn
- 1,969
- Reported office locations
- London, N6A 1B8, CA
- 888 Yonge Street, Toronto, ON M5E 1B3, CA
- 3960 Howard Hughes Parkway Suite 500, Las Vegas, Nevada 89169, US
- 20 Hunter Street, Level 4, Sydney, NSW 2000, AU
- 8 Duncannon Street, London, WC2N 4JF, GB
- 1225 S Clark St, Arlington, Virginia 22202, US
- 71 Robinson Road, Singapore, Central 068895, SG
- Business categories
- Market Research
- Information Technology
- Analytics
- Other recorded names
- Info-Tech Research Group
- Specialties
- IT Research
- IT Consulting
- IT Advisory Services
- Market Research
- Analyst Services
- World Class Operations
- tech news
- business planning
- ai
- and digital transformation
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Info-Tech Research Group is the “get things done” partner for over 30,000 IT leaders worldwide. The fastest growing research and advisory firm, Info-Tech enables leaders to make well-informed decisions and transform their organizations through AI, strategic foresight, step-by-step methodologies, practical tools, industry-leading advisory, and training programs. For 30 years, tens of thousands of private and public…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 1,001-5,000 employees |
| Headquarters | London |
| Organization type | Privately Held |
| Specialties | IT ResearchIT ConsultingIT Advisory ServicesMarket ResearchAnalyst ServicesWorld Class Operationstech newsbusiness planningaiand digital transformation |
| Open jobs on Jobsy | 46 |
| View page |
Job Summary
The Account Executive - Vendor Services role is responsible for managing, maintaining and growing a book of business. This is achieved through maintaining consistent service level, driving utilization and consumption of membership entitlements, uncovering out of cycle growth opportunities, generating new business and optimizing membership service levels on existing contracts. They will develop a territory, account growth and service plan that proactively ensures the maximum number of accounts renew their contracts. They will be responsible for managing clients with various memberships and entitlements.
They will partner with their members to understand their challenges, uncover opportunities, and match them with our services to support key initiatives within their sales, marketing and product departments.
The Account Executive - Vendor Services may also manage a small book of prospecting accounts depending upon their book size.
Major Responsibilities
- Manage a book of Info-Tech/Vendor Services members who are all technology/software providers.
- Partner with your members to understand their needs to match them to our services and ensure they receive value through regular feedback.
- Build key initiative plans focused on our members core projects, and support matching available Research & Advisory services to drive success for both our clients and Info-Tech/SoftwareReviews.
- Manage interactions between our members and Info-Tech & SoftwareReviews analysts.
- Build relationships and engage with key stakeholders within each member organization.
- Driving high utilization of current products, working collaboratively with members to uncover ways to leverage SoftwareReviews collateral & services.
- Building strategic account plans to maximize current account spend and memberships and uncover additional opportunities by leveraging relationships.
- Identify issues regarding customer success and renewal, and work with internal teams to develop and execute an action plan.
- Ensure members are accurately represented on Info-Tech and SoftwareReviews in our bi-annual category reports.
- Record client details and account notes in CRM system - Follow internal reporting processes.
Education and Experience
- Post-secondary education – Minimum College Diploma
- 2-5 years B2B sales
- 2-5 Years of experience in customer success or account management within a fast paced work environment.
Skills
- Critical Thinking: Ability to assimilate complex information and communicate this in a simple way.
- Internal and external communication: Understand value proposition and communicate to member in a clear, concise manner. Understand clients’ needs/requests and be able to say it back to them/find analyst to support them.
- Planning and Organization: Set daily schedules, plan territory, setting plans for account growth
- Time Management: Managing the member lifecycle; scheduling calls; able to prioritize tasks appropriately
- Goal Setting: Sets own goals around conversations that demonstrates a commitment to professional development; takes ownership of own performance; manage goal attainment; able to set reasonable goals; monitor progress and communicate/ask for help when off pace for goal attainment.
- Active Listening: Able to identify client needs; asks great questions & listens.
What do we offer?
- Competitive compensation with strong earning potential
- Comprehensive health, dental, and vision benefits
- President's Club recognition, awards, and trips
- RRSP matching
- Generous time off, summer hours, and soft-close days
- Employee recognition, career development, and financial support for professional training
- "Buy a Book" program, pet-friendly offices, on-site gym, virtual yoga, rooftop patio, company fun days, and more
Come Grow With Us! Make a difference, be part of an extraordinary culture and sales organization.
Info-Tech Research Group and its affiliated companies are equal opportunity employers committed to a diverse and inclusive workplace. Employment decisions are made without discrimination based on any characteristic protected by applicable law. Upon request, reasonable accommodations are available throughout the recruitment and hiring process.
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