Posted 11 days ago
Account Manager
@ W3Global
Calgary, Alberta
Overview
W3Global is hiring a full-time Account Manager to handle custom decorated apparel and promotional product sales from first inquiry through order completion. The role involves recommending products and decoration methods, sourcing supplier pricing, and preparing quotes in Excel, working from the Calgary office. The posting asks for at least three years of direct custom apparel sales experience and states that general retail clothing sales does not meet the requirement.
Responsibilities:
- Manage apparel and promotional product inquiries from contact to order follow-up
- Recommend garments and decoration methods for budget and deadlines
- Obtain and verify supplier pricing, inventory and timelines
- Prepare itemized Excel quotes including setup and shipping
- Respond to new quote requests within 60 minutes during business hours
Requirements summary:
- At least three years of direct custom decorated apparel sales experience
- Practical knowledge of screen printing, embroidery and DTF
- Experience sourcing through industry suppliers
- Proficiency in Microsoft Excel for pricing spreadsheets
- Ability to manage multiple active quotes in a deadline-driven setting
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
W3Global
| Field | Value |
|---|---|
| Open jobs on Jobsy | 24 |
- Manage apparel and promotional product inquiries from initial contact through product selection, quoting, order placement, and follow-up.
- Recommend garments, promotional products, and decoration methods suited to each customer's budget, intended use, quantities, and deadlines.
- Obtain and verify supplier pricing, inventory availability, minimum quantities, production timelines, and shipping costs.
- Prepare accurate, itemized quotes in Microsoft Excel, accounting for products, decoration, setup charges, and shipping.
- Respond to new quote requests within 60 minutes during business hours, providing a quote where possible or a clear next step and expected turnaround when additional information is required.
- Manage a high volume of email correspondence while maintaining accurate records and following through on outstanding quotes and orders.
- Confirm artwork requirements, decoration locations, sizing, colours, quantities, and customer approvals before releasing orders.
- Coordinate with vendors and internal production staff to ensure order specifications and deadlines are clearly communicated.
- Develop customer relationships, follow up on sales opportunities, and grow repeat business.
- At least three years of direct sales experience in custom decorated apparel, including preparing quotes and managing customer orders.
- Practical knowledge of screen printing, embroidery, DTF (direct-to-film), and other apparel decoration methods, including suitability for different fabrics, artwork, quantities, and budgets.
- Experience sourcing apparel and promotional products through industry suppliers and interpreting supplier pricing.
- Proficiency in Microsoft Excel, including working with formulas and pricing spreadsheets to prepare customer quotes.
- Demonstrated ability to manage multiple active quotes and orders in a busy, deadline-driven environment.
- Strong written and verbal communication, attention to detail, and consistent follow-through.
- Ability to work independently and reliably in our Calgary office.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.