Account Manager

Are you driven by closing high-impact deals and managing strategic enterprise relationships? Network Innovations is looking for an ambitious, self-motivated Account Manager to drive commercial success across complex, mission-critical networking solutions.

In this high-visibility, self-managed role, you will own enterprise customer portfolios, uncover new territory opportunities, and deliver cutting-edge hybrid connectivity solutions (fiber, cellular, wireless, and satellite). If you excel at translating complex technical capabilities into business ROI and want full ownership of your earning potential, we want you on our team!

Duties and responsibilities:

• Manage an enterprise book of business as the single point of accountability for revenue retention, upsells, cross-sells, and contract renewals.
• Prospect and qualify new enterprise opportunities, develop new market verticals, and build a healthy, sustainable sales pipeline within the CRM.
• Lead contract negotiations, pricing strategy, and multi-stakeholder renewals to safeguard recurring revenue and exceed sales quotas.
• Translate technical network capabilities (routing, failover, SD-WAN, hybrid satellite/cellular/fiber links) into strategic ROI for client executive decision-makers.
• Serve as the primary point of contact and trusted advisor, conducting regular business reviews and advocating for client needs internally with engineering, operations, and support teams.
• Brief customers on network upgrades, deliver customer training sessions, monitor relationship health, and process account claims promptly.
• Provide direct feedback to Product Management regarding customer requirements and market trends to support future solutions.
• Maintain accurate sales forecasting and execute a territory travel plan, including attending trade shows and industry events to meet sales objectives.

Qualifications:

• Bachelor’s degree (B.A. / B.S.) required.
• 5+ years of demonstrated B2B solution sales or enterprise account management experience in telecommunications or networking infrastructure, with a proven track record of carrying a quota and closing enterprise-scale contracts.
• Strong working knowledge of core networking fundamentals (routing, SD-WAN, fiber, wireless, cellular, and satellite links) and CRM software, with the ability to translate technical capabilities into customer ROI.
• Excellent negotiation, deal-structuring, and executive presentation skills, paired with vertical-specific domain knowledge (e.g., maritime, aviation, energy, utilities, or government security) preferred.
• Valid driver's license with access to a reliable vehicle, and the ability to travel 25%–50% within the assigned territory.
• A willingness to embrace and live the core values of Network Innovations.

Direct reports:

• None

Working conditions:

• Field and office-based environment supporting clients across the assigned territory.
• Requires regular local travel (25%–50%) for client meetings, site visits, and industry conferences.

Physical Requirements

• The ability to sit for extended periods of time at a desk while working on a computer or reviewing documents.
• The ability to use hands to manage and control a keyboard and mouse.
• The ability to understand and communicate clearly with others through speaking, listening, or writing.
• The ability to move around the office to attend meetings or retrieve documents.

Benefits:

• Competitive salary
• Great culture. BBQs and company events!
• Employer Paid Health, Dental, and Insurance plan.
• Additional Life and Critical Illness insurance options
• Health Spending Account
• Employee Family Assistance Program (EAP)
• Company Matched RRSP or TFSA
• On-site Parking
• Hybrid work environment. 3 days in-office and 2 days remote per week.
• Full-time, Permanent

About Network Innovations

Keeping people connected anywhere on the planet is more than just our expertise – it’s our mission. Network Innovations is a technology and systems integrator that provides secure and seamless global communications solutions. Our customers conduct some of the most important work on the planet, whether it’s helping a remote island rise again after a hurricane, defending a country's borders, preventing a catastrophic power grid failure… you get the deal. What this means for our team is that we come to work each day knowing that it matters. We’re forward thinkers and problem solvers who thrive on challenges. Determination, integrity, humility, and respect are at our core. If you’re looking to grow with an organization that values collaboration, diversity, and learning, you’re in the right place.

Network Innovations is committed to fostering a diverse and inclusive work environment. We live our core values and look to them to drive business results and help our customers conduct some of the most important work on the planet. We believe a diverse global workforce allows us to create customer intimacy and sustained profitability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics. Whether you are starting your career or have decades of experience, we welcome you to join our mission to connect our world securely and seamlessly.

Accommodations during the application process are available upon request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.