Posted 2 months ago
Account Manager
@ iON United
Calgary, Alberta
Overview
iON United is hiring a full-time Account Manager to grow a portfolio of cybersecurity clients through retention, expansion and strategic account development. The role leads discovery, builds business cases and supports renewals and negotiations. The posting says candidates must be based in Calgary, Vancouver or Winnipeg.
Responsibilities:
- Manage a portfolio of client relationships and accounts
- Conduct account reviews and business reviews
- Identify expansion, renewal and growth opportunities
- Lead discovery and build business cases
- Support negotiations, proposals and deal closure
Requirements summary:
- 5+ years in account management or technology sales
- Record of achieving revenue targets
- Consultative selling and negotiation skills
- Understanding of cybersecurity, cloud or managed services
- Experience with CRM and forecasting tools
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-09-16
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Flexible hours, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
iON United
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We protect the brands you know.®
Full company description
iON - We protect the brands you know.® (also known as iON United, or just iON) is one of Canada’s most trusted cybersecurity solution providers. Founded in 2003, our experienced team delivers best-in-class advisory, technology, and managed services for securing IT, OT, and cloud environments. With consecutive year-over-year growth, we foster meaningful relationships through meaningful work by helping organizations make informed risk management decisions. Recognized for growth by Canadian Business magazine six times and The Globe and Mail in 2021, we continue to build and support a customer community on the leading edge of technology. Cultivating a culture of performance and accountability has earned us a renowned reputation and continues to attract Canada’s best talent to work alongside the nation’s top clients. Our focus on cybersecurity allows the organizations we partner with to maintain their focus on growing their business. iON's comprehensive cybersecurity service portfolio: • Cybersecurity Advisory & Assessment Services • Strategic Cybersecurity Programs • Technology Services
- LinkedIn followers
- 4,781
- People associated on LinkedIn
- 62
- Reported office locations
- 888 3 St SW, 1000, Calgary, Alberta T2P 5C5, CA
- Business categories
- Information Technology
- Software
- Other recorded names
- iON United
- iON United
- iON
- Specialties
- Cybersecurity
- OT Security
- IT Security
- Cloud Security
- Security Assessment
- Managed Security Services
- Penetration Testing
- Incident Response
- Vulnerability Management
- Security Policy Devleopment
- Technology Evaluation & Procurement
- Technology Install & Configure
- Technology Tune & Optimize
- Technology Operations
- Staff augmentation
- Virtual CISO
- Risk Management
- Third-Party Risk
- GRC
- and Offensive Security
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
iON - We protect the brands you know.® (also known as iON United, or just iON) is one of Canada’s most trusted cybersecurity solution providers. Founded in 2003, our experienced team delivers best-in-class advisory, technology, and managed services for securing IT, OT, and cloud environments. With consecutive year-over-year growth, we foster meaningful relationships through meaningful work by helping organizations…
| Field | Value |
|---|---|
| Industry | Computer and Network Security |
| Company size | 51-200 employees |
| Headquarters | Calgary, Alberta |
| Organization type | Privately Held |
| Year founded | 2003 |
| Specialties | CybersecurityOT SecurityIT SecurityCloud SecuritySecurity AssessmentManaged Security ServicesPenetration TestingIncident ResponseVulnerability ManagementSecurity Policy Devleopment |
| Open jobs on Jobsy | 2 |
| View page |
About iON
At iON, we believe that people are our greatest asset and protecting what matters most starts with trust, purpose, and great partnerships. As a cybersecurity solutions and services company, we help clients build resilience through innovation, collaboration, and care. We’re committed to fostering a workplace where our values are lived daily, our team members thrive, and collective genius powers everything we do.
The Opportunity
We’re looking for an Account Manager to join our sales team. In this role, you’ll manage an assigned portfolio of clients, strengthen trusted relationships, and drive revenue growth through retention, expansion, and strategic account development.
As the primary relationship owner for your clients, you’ll align customer priorities with iON’s cybersecurity services and solutions, identify opportunities for growth, and help position iON as a strategic cybersecurity partner.
This position is open to candidates based in Calgary, Vancouver, or Winnipeg.
What You’ll Do
As an Account Manager, you’ll be responsible for growing client relationships, identifying strategic opportunities, and supporting strong customer outcomes. In this role, you will:
- Manage a portfolio of client relationships and act as the primary point of contact for assigned accounts.
- Build trusted advisor relationships with key decision-makers and maintain regular, meaningful customer engagement.
- Conduct account reviews, strategic planning sessions, and business reviews to understand client needs and growth opportunities.
- Identify opportunities for solution expansion, service growth, renewals, and strategic account development.
- Lead discovery conversations and align client objectives with cybersecurity solutions, managed services, and professional services.
- Build business cases and value-driven recommendations that connect iON’s offerings to client outcomes.
- Support contract renewals, negotiations, proposal development, and opportunity progression from identification through closure.
- Maintain accurate forecasts, pipeline reporting, account plans, and opportunity information using CRM and sales forecasting tools.
- Coordinate internal teams, vendors, and alliance partners to support successful client outcomes and strengthen solution offerings.
- Act as the voice of the customer internally and share client insights to improve sales strategy and service delivery.
What You Bring
We’re looking for someone who brings strong relationship management skills, sales discipline, business acumen, and a consultative approach to helping clients solve complex challenges. Ideally, you have:
- 5+ years of experience in account management, technology sales, cybersecurity sales, or professional services sales.
- Demonstrated success managing client relationships and achieving revenue targets.
- Strong account planning, opportunity management, negotiation, and consultative selling skills.
- Experience conducting discovery conversations and developing solution-based recommendations.
- An understanding of cybersecurity, cloud, managed services, or professional services environments.
- Strong presentation, communication, influencing, collaboration, and customer relationship management skills.
- Experience working with CRM and sales forecasting tools.
- A high level of accountability, emotional intelligence, and commitment to delivering strong client outcomes.
Why Work at iON
At iON, we are proud to offer:
- A culture that values trust, clarity, care, and connection
- Flexible work arrangements and strong support for work-life integration
- Paid time and resources for professional development, training, and certification
- Opportunities to contribute to meaningful client work in a fast-growing industry
- A supportive, team driven environment where you can grow your career
Our Commitment to Equity & Inclusion
We are proud to be an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds.
How to Apply
Please apply through this posting link. We look forward to connecting with you!
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