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Posted last month

Account Manager

@ Prosites Corporate

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Canada

$25–$30/hrFull-time3+ years experience
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SIGNALS

Overview

ProSites Corporate is hiring a full-time Account Manager to grow and retain client accounts and build trusted partnerships. The work centres on monitoring client satisfaction, reviewing contracts and strategy, and managing documentation in Salesforce. The posting states a salary of $25 to $30 per hour and possible overtime and weekend work.

Pay:

$25–$30 an hour

Responsibilities:

  • Build trust and develop real relationships with clients
  • Define client success benchmarks and ensure they are met
  • Anticipate client issues and address risks proactively
  • Review client contracts, strategy and agreements
  • Monitor client feedback and maintain account documentation

Requirements summary:

  • 3+ years of proven client growth and retention experience
  • Strong written and verbal communication skills
  • Highly organized and detail-oriented
  • Salesforce knowledge (accounts, projects, tasks, reports)
  • Able to work under pressure in a fast-paced environment

Tools & skills

Salesforce
Source and dates

Employer career site / ATS feed · paylocity

Employer posting date
2026-10-06
First seen by our source
2026-10-12
Source record updated
2026-10-19

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience3+ years
Hours per week40 (estimated)
Scheduleovertime
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · lift 20 lb · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Prosites Corporate

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FieldValue
Open jobs on Jobsy2
Job description
Account Manager

Job Summary

The Account Manager loves to drive results and promote the highest level of client satisfaction by turning a client into a true partner and developing real, authentic relationships. Client success is a top priority at ProSites, Inc. and as such, we empower our

employees to drive that message home with our clients. You constantly are looking to identify & cultivate business growth opportunities while ensuring a high level of continuous satisfaction. Our clients must be real relationships you value, and you would do anything to maintain a high level of trust with them.

Essential Duties:

  • Establish trust and respect with clients
  • Define client success benchmarks and develop a collaborative relationship with the client to ensure those benchmarks are achieved
  • Position the agency as a partner who provides leadership, insights, and guidance with the client’s account
  • Anticipate client issues both inside the agency and within the client’s ecosystem to proactively address any potential risks
  • Review client strategy, contracts, agreements to make that they are accurate, and address agency promises made
  • Continuously monitor client feedback to guarantee a continuously high client satisfaction level
  • Exhibit exceptional organizational skills and maintain up-to-date documentation of all client activities throughout the agency
  • Have an extremely high level of ownership and responsibility; represent the client internally
  • Collaborate and offer insight to customer retention by recognizing triggers based on customer behavior
  • Regular and reliable attendance is expected as this is a full-time position
  • Other duties as assigned by management

Requirements:

  • 3+ years of proven experience of successful client growth and retention
  • Highly organized and maintains documentation on every aspect of work
  • Detail oriented with strong communication skills, written and verbal
  • Entrepreneurial mentality and client-centric
  • Motivated, team player, and quickly adapts to change
  • Work well under pressure in a high volume, fast paced environment
  • Salesforce knowledge working out of accounts, projects, tasks, and reports

Physical/Mental Requirements for the Job:

  • Prolonged periods of sedentary movement
  • May be requested to work overtime and weekends if deemed necessary
  • Must be able to lift at least 20 pounds
  • Certain management positions might be required to occasional travel

Salary Description

$25 - $30/hour

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