Posted 15 days ago
Account Manager
@ GardaWorld
Fredericton, New Brunswick
Overview
GardaWorld is hiring an Account Manager for security services to oversee client accounts, supervise daily security operations across assigned sites, and serve as the main client contact. The role is permanent full-time, Monday to Friday, and requires site visits and travel with a valid driver's licence. A vehicle allowance is provided.
Responsibilities:
- Serve as main point of contact for assigned client accounts
- Oversee daily security operations and staffing across sites
- Conduct site visits to ensure service quality and compliance
- Monitor staff performance and manage incident escalation
- Prepare reports, KPIs and operational updates
Requirements summary:
- Previous experience in account management, operations or security services
- Strong leadership and team coordination skills
- Excellent communication and customer service abilities
- Proficiency in Microsoft Office
- Valid driver's licence and reliable transportation
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-23
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: moderate |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | required, own vehicle |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
GardaWorld
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
GardaWorld: Business solutions and security services for a complex world.
Full company description
GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security. GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et spécialisée, et avec le portail Crisis24, la diffusion d’informations vérifiées en lien avec la sécurité internationale.
- LinkedIn followers
- 199,805
- People associated on LinkedIn
- 24,451
- Reported office locations
- 2300 Émile-Bélanger, Saint-Laurent , Quebec H4R 3J4, CA
- 700 S Federal Hwy, Boca Raton, Florida 33432, US
- Dubai International Financial Centre, Currency House, Office 303, Dubai, Dubai 482069 , AE
- Business categories
- Wealth Management
- Information Technology
- Service Industry
- Solar
- Consulting
- Risk Management
- Security
- Network Security
- Facility Management
- Physical Security
- Other recorded names
- GardaWorld Cash
- GardaWorld
- Specialties
- Cash Services
- Protective Services
- International Protective Services
- Aviation Services
- Travel Security
- Cash Pickup
- Security Services
- Armored Cash Services
- Cash logistics
- ATM Services
- Cash Vault Services
- Physical Security
- Security Consulting
- Mobile Security
- Event Security
- Airport Security
- Loss Prevention
- Road Flagging
- Armored Truck
- Security Guards
- Executive Protection
- Crisis Management
- and Mobile Patrol
- Profile identifies a recruitment agency
- No
- Reported total investment
- 2,600,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security. GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et…
| Field | Value |
|---|---|
| Industry | Security and Investigations |
| Company size | 10,001+ employees |
| Headquarters | Saint-Laurent , Quebec |
| Organization type | Privately Held |
| Year founded | 1995 |
| Specialties | Cash ServicesProtective ServicesInternational Protective ServicesAviation ServicesTravel SecurityCash PickupSecurity ServicesArmored Cash ServicesCash logisticsATM Services |
| Open jobs on Jobsy | 456 |
| View page |
Ready to suit up as an Account Manager
We are seeking a highly motivated Account Manager – Security Services to oversee client accounts and ensure the smooth delivery of security operations. The Account Manager acts as the primary point of contact between clients and internal teams, ensuring high-quality service, operational efficiency, and strong client relationships.
This role requires strong leadership, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment.
What's in it for you?
- Competitive salary and comprehensive benefits package.
- Permanent full-time position, Monday to Friday schedule.
- Strong opportunities for career advancement within GardaWorld.
- Dynamic and fast-paced work environment with exposure to operations, clients, and field teams.
- Training and development support.
Responsibilities of an Account Manager
- Serve as the main point of contact for assigned client accounts.
- Oversee daily security operations across assigned sites.
- Ensure adequate staffing levels and manage scheduling needs.
- Coordinate with recruitment and operations teams to fill vacancies quickly.
- Handle client inquiries, concerns, and service issues in a timely manner.
- Conduct site visits to ensure service quality and compliance.
- Monitor security staff performance and support performance management.
- Manage incident reporting and escalation procedures.
- Maintain strong client relationships to ensure satisfaction and retention.
- Prepare reports, KPIs, and operational updates for management.
- Support onboarding and training of security personnel when required.
Qualifications for an Account Manager
- Previous experience in account management, operations, or security services.
- Strong leadership and team coordination skills.
- Excellent communication and customer service abilities.
- Ability to work in a fast-paced and high-pressure environment.
- Strong problem-solving and decision-making skills.
- Proficient in Microsoft Office (Excel, Outlook, Word).
- Experience with scheduling or workforce management systems is an asset.
- Valid driver’s license and reliable transportation (required for site visits and travel between locations)
- Vehicle allowance provided due to required field travel and site visits
- High school diploma required; post-secondary education is an asset.
Asset:- Experience in the security industry.
- Experience managing field staff or operational teams.
- Knowledge of incident reporting systems.
Journal
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