Accounts Receivable Coordinator

At Trudell Medical International (TMI), we pride ourselves on our passion for finding innovative and creative solutions which has enabled us to develop medical devices that continue to make a difference in the lives of people around the world. Situated within a modern facility located in beautiful London, Ontario, TMI offers a comfortable work environment with a respectful and family-oriented culture.

As an employee of Trudell Medical International, not only will you contribute to the development of products at the cutting edge of medical device technology, but you will also have the opportunity to perform challenging work alongside a first-rate group of dedicated professionals.

We’re actively searching for our next team member for the position of:

Accounts Receivable Coordinator

Purpose: Conduct the day to day activities related to accounts receivable ensuring accurate, timely processing and reporting, as well as effective collection efforts.

Responsibilities Include:

Accounts Receivable

• Maintain a solid understanding of TMIG’s various customer groups and the various billing requirements and methodologies
• Prepare and post all sales invoices and relevant credits for TMI accurately posted and in a timely manner, and captured in all TMIG systems as required
• Monitor all accounts and address overdue accounts accordingly, i.e., by administering the Company’s Collection Management protocol
• Process new customer applications accurately and completely, and ensure sales team are aware of the new customer on-boarding requirements
• Prepare and distribute scheduled and ad hoc sales reports as required, identifying opportunities for continuous improvements in reporting and method of delivery
• For distribution/wholesale partners who carry product on TMIG’s behalf, calculate and process sales invoices as required, according to policy
• Manage Price Lists for Finance – includes gatekeeping to ensure all prices are approved to the appropriate level, creating new price lists as needed (new customer or new agreement)

Reconciliation

• Reconcile customer receipts and apply to the appropriate invoice in a timely and accurate manner
• Ensure that the accounts receivable sub-ledger is recorded accurately and completely
• Reconcile the sub-ledger to the general ledger and reconcile intercompany charge back accounts monthly
• Receive and process EDI documents in a timely manner to avoid penalties
• Process customer refunds, where applicable, accurately
• Track and credit DI customers for advanced lump sum payments associated with additional capital investments
• Calculate rebates and ensure proper, timely accruals as required

Analysis

• Complete monthly reviews of the detailed sub-ledger are completed with applicable staff, e.g., Controller, Sales staff, etc.
• Provide recommendations for customer holds, invoice write-offs, etc.
• Recommend credit amounts to extend to our customers after doing due diligence on the company (D&B Report, historical sales and purchasing pattern, Internet Search, etc.)
• Ensure overall level of receivables is appropriate by monitoring days sales outstanding (DSO)

Health and Safety

• Ensure compliance with relevant health and safety legislation, including the Workplace Safety and Insurance Act, the Occupational Health and Safety Act, etc.

QUALIFICATIONS

• Diploma or Certificate in accounting or a related field or a related field of study
• 3 years of experience in accounting or finance in a manufacturing environment that includes multiple operating units, multi-currency, and processing through different banking platforms internationally
• Experience coordinating accounts receivable function with other departmental team members
• Ability to work independently
• Excellent customer service skills
• Ability to collect outstanding invoices from customers using diplomacy and tact
• Computer literate with:
  • Intermediate to advanced experience in Windows based software
  • Intermediate to advanced experience in MS Word
  • Intermediate to advanced experience in MS Excel
  • Intermediate to advanced experience in MS Dynamics Great Plains

Trudell Medical International is committed to providing fair and equitable compensation opportunities to all teammates. The range displayed on each job posting reflects the target for new hire salaries for the advertised position. Within the range, individual compensation is determined by job-related skills and knowledge, relevant professional, lived experience, and/or work location. Our compensation policies and practices are designed to allow our colleagues’ growth and salary progression as they develop in their role. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter, who can provide specific details for this role and share more information about our total rewards package.

As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. All final hiring decisions are made by our recruitment team.

We are an equal opportunity employer and it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodations during the recruitment process, please let us know.