Accounts Receivable Manager

About the Opportunity

We are seeking a hands-on finance leader to oversee the quote-to-cash process for a growing technology business. This role goes beyond traditional accounts receivable management, combining revenue accounting, SaaS contract oversight, collections, business partnering, and process improvement.

Leading a team of Revenue & AR and Collections Specialists, the successful candidate will partner closely with Sales, Customer Success, Legal, and Finance to resolve complex billing and contract matters, improve working capital, and ensure accurate revenue reporting. The role offers exposure to senior leadership and an opportunity to scale processes, systems, and team capabilities in a fast-paced environment.

Team Leadership & Business Partnership

• Lead, coach, and develop a team of revenue, AR, and collections professionals.
• Establish team goals, performance metrics, training plans, and scalable workflows.
• Partner with Sales, Customer Success, Legal, and Finance on customer contracts, renewals, disputes, retention, and payment terms.
• Translate financial data into actionable business insights and recommendations.

Revenue, Contracts & Billing

• Review customer contracts and amendments to ensure accurate revenue recognition, billing, and receivables reporting.
• Oversee complex subscription arrangements, including renewals, upgrades, downgrades, price changes, credits, refunds, and cancellations.
• Review month-end revenue entries and reconciliations, including deferred revenue and accounts receivable.
• Analyze recurring revenue movements, including new business, expansion, contraction, and churn.
• Support year-end audits and maintain appropriate financial controls.

Collections & Working Capital

• Develop collection strategies to reduce overdue receivables and improve cash conversion.
• Oversee escalated collections, bad debt assessments, and reserve calculations.
• Establish and monitor team KPIs and deliver regular AR reporting to finance leadership.

Systems & Process Improvement

• Own and continuously improve the quote-to-cash process, identifying opportunities to increase efficiency, accuracy, and scalability.
• Maintain procedures, documentation, and training resources.
• Optimize ERP, CRM, billing, and collections systems to improve automation and data integrity.
• Support system implementations and explore opportunities to leverage AI and automation in finance operations.

About You:

• University degree in Business, Accounting, or a related field; CPA designation preferred.
• 5+ years of relevant experience, including at least 2 years in people management.
• Experience leading and developing teams, ideally including early-career professionals.
• Strong business partnering, stakeholder management, and problem-solving skills.
• Experience with B2B SaaS revenue, subscription billing, and contract mechanics; knowledge of ASC 606 strongly preferred.
• Demonstrated success improving processes, controls, and financial systems.
• Experience with an ERP such as Sage Intacct, along with billing or CRM platforms, is an asset.
• Strong Excel and reporting skills, with the ability to analyze data and communicate insights.
• Familiarity with AI tools and practical applications of automation in finance.
• Excellent written and verbal communication skills.

This position for employment is for a current vacancy with Vaco/Highspring’s client.You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products