Administrative Support III

Your Opportunity:

Reporting to the Supervisor, Health Information Management, the Administrative Support III - Health Information Management performs a variety of clerical duties covering all areas of HIM. Registration of clients utilizing the provincial registration system to include the collection/verification of patient demographic information as well as validation of health care insurance. Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/newborns in the Alberta Person Directory. Completion of electronic documents to complete the registration process for WCB, RCMP, and/or NRA clients. Collect and receipt payment for clients and uninsured services. Switchboard duties including telephone queries and requests for patient information as per appropriate guidelines. Application of identification wristbands for all clients. Greet clients, visitors, and staff, and direct them to the appropriate areas throughout the health center in a pleasant, professional, and courteous manner. Maintain a positive public image to patients, visitors, staff, and physicians. Complete discrepancies in work queues in the Connect Care environment. Ensure work area is stocked with necessary supplies and supplies are stored appropriately. Performs other Health Information Management related duties as required.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Transition Company:
Health Shared Services
• Classification:
Administrative Support III
• Union:
AUPE GSS
• Unit and Program:
Health Information Management
• Primary Location:
Grande Cache Community Health
• Location Details:
As Per Location
• Multi-Site:
Not Applicable
• FTE:
0.00
• Posting End Date:
04-NOV-2026
• Employee Class:
Casual/Relief
• Date Available:
16-NOV-2026
• Hours per Shift:
4.5, 7.25
• Length of Shift in weeks:
Varies
• Shifts per cycle:
Varies
• Shift Pattern:
Days, Evenings, Weekends
• Days Off:
Other
• Minimum Salary:
$25.72
• Maximum Salary:
$31.25
• Vehicle Requirement:
Not Applicable

Completion of Grade 12 or equivalent.

Successful completion of Medical Terminology course (testing will be performed). 2 years medical reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding and attention to detail. Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision.

MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.