Administrative Support III

Your Opportunity:

We are seeking a caring and detail-oriented individual to join our team at the Antenatal Monitoring Program and Community Perinatal Program. This opportunity is a regular 0.8 FTE in Public Health at the East Edmonton Health Centre. The team also works out of the Woodcroft Health Centre and CapitalCare CHOICE building. The program supports pregnant clients who face risks to a healthy pregnancy due to medical complications, lack of access to regular medical care, financial issues, isolation, language and cultural barriers, poor nutrition, substance use, or interpersonal violence. If you are interested in working independently in supporting the team to provide exceptional service, this position may be of interest to you. As the successful candidate, you will provide administration, coordination, and support to the Program Manager, Clinical Development Nurse, the nursing staff, and the Antenatal Program overall. Duties include, but are not limited to processing referrals, making patient charts, payroll, staff scheduling, ordering/maintaining supplies, and maintaining program data. Other duties supporting the team with overall organization and workflow for the program. The position will also support the Community Perinatal Program, when needed. You will utilize your excellent customer service and communication skills (verbal and written) when interacting with clients and health professionals in the office. Your flexible approach, positive attitude, and well-developed organizational skills will assist in the completion of various other tasks and responsibilities related to the program and service delivery. This position involves repetitive motion tasks such as keyboard and telephone use, walking and lifting.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification:
Administrative Support III
• Union:
AUPE GSS
• Unit and Program:
Antenatal Monitoring and Community Perinatal Program
• Primary Location:
East Edmonton Health Centre
• Location Details:
As Per Location
• Multi-Site:
Not Applicable
• FTE:
0.80
• Posting End Date:
17-NOV-2026
• Employee Class:
Regular Part Time
• Date Available:
27-NOV-2026
• Hours per Shift:
7.75
• Length of Shift in weeks:
12
• Shifts per cycle:
48
• Shift Pattern:
Days
• Days Off:
As Per Rotation
• Minimum Salary:
$25.72
• Maximum Salary:
$31.25
• Vehicle Requirement:
Not Applicable

Completion of Grade 12 or equivalent.

Formal medical office administration education from a recognized post-secondary institution required. An equivalent combination of education and experience may be considered acceptable. Minimum 1 year recent (within 3 years at a 0.50 FTE or greater) in related experience working in an administrative support role in a healthcare environment is required. The successful candidate must have a positive attitude, demonstrate a professional image, exceptional customer service ability, be a strong team player, and be flexible with the ability to adapt to change. Must demonstrate excellent interpersonal, verbal, and written communication skills, as well as task analysis, problem solving, formatting, grammar, syntax, and proofreading skills. Must demonstrate ability to work independently as part of a larger team in a busy, multi-tasking environment. Strong organizational, planning, and time management skills are required. Experience handling confidential and sensitive information is required. The ability to work independently, prioritize workload, and respond to short timelines is essential. Competency in Outlook, Word, Excel, Connect Care, Netcare, e-Facilities, and e-People is required. Candidates must demonstrate progressive, responsible administrative experience with sound analytical and problem-solving skills. Candidates must also be culturally competent and comfortable with a high volume of activity.

Successful completion of an administrative support program or other education from an approved business school/college is preferred. Conflict Resolution training and experience is an asset. Experience with Oracle, Data Group, Grand & Toy and Iron Mountain is an asset. Experience in Public Health or community programs is an asset.