AI & Cloud Services Professionals

Join our Team

About this opportunity
Join Ericsson in Canada as an AI & Cloud Integration Engineer. Apply your engineering experience to customer delivery across networks, cloud, software, automation, data, and AI. You’ll support end-to-end integration and build practical technical expertise.

What you will do
• Support deployment, upgrades, troubleshooting, and performance tuning across systems and network environments.
• Configure products and integrate systems for customer delivery; prepare and run system, module, and acceptance tests, analyze results, resolve issues, and document outcomes.
• Use scripts and APIs to automate repeatable integration, testing, data-processing, and operational tasks. Maintain code with version control.
• Work with customer and internal teams to identify useful opportunities for automation and AI. Contribute to workflows such as log summaries, incident triage, or test ideas using approved tools and data.
• Check AI-generated recommendations against source data and engineering evidence. Communicate uncertainty and keep operational decisions accountable to people.
• Prepare and interpret data; monitor automation quality and impact, address defects and risks, and share reusable scripts, tests, and lessons learned.
• Follow security, privacy, safety, and responsible AI requirements.

The skills you bring
• At least three years of relevant experience in system integration, telecom or IT service delivery, deployment, system testing, or a related engineering role. Transferable experience from other industries is welcome.
• A bachelor’s degree in engineering, computer science, telecommunications, or a related field—or equivalent practical experience.
• Understanding of IP networking and DNS; experience with Linux, a cloud platform such as AWS or Azure, and containers such as Kubernetes or OpenShift.
• Professional experience writing or maintaining Python and/or Shell/Bash scripts; working knowledge of APIs, databases, SQL, Git, and JSON or YAML.
• Experience building LLM-enabled applications, tool-calling workflows, or AI agents. Practical use of an LLM or AI coding assistant, including checking outputs and understanding limitations.
• Ability to identify a focused automation or AI opportunity, explain benefits and risks, and validate results. Production AI ownership is not required.
• Experience testing and integrating systems, diagnosing issues, and collaborating with technical stakeholders. Good written and verbal communication and sound judgment with sensitive data.
• Ansible, CI/CD, PostgreSQL, telecom/OSS/BSS/5G, data pipelines, observability, automated testing, or model evaluation experience is an asset, not a requirement.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Important Information: At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.

Primary country and city: Canada (CA) || Toronto (Country/ City)

Job details: Services Professionals

Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

The salary range for this position is:

• Toronto: $80,500 CAD - $105,525.00

Short-Term Variable Compensation Plan (STV): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.

Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson’s Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee’s contribution into the Registered Retirement Savings Plan, up to 8% of the employee’s contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, plus at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.