Posted 4 months ago
AI Product Manager
@ TribalScale
Toronto, Ontario
Overview
TribalScale is hiring a Digital Product Manager to own client engagements end-to-end, from scoping through delivery, across AI agent builds, greenfield products, platform rebuilds and AI-native team enablement. The role requires 5+ years of product management, agency or consulting experience, and hands-on work with AI agents.
Responsibilities:
- Own client engagements end-to-end, from discovery to delivery
- Scope and run greenfield product builds the agentic way
- Lead platform rebuild and modernization engagements
- Design and deliver AI-native enablement for client teams
- Set guardrails and evaluation criteria for AI agents
Requirements summary:
- 5+ years of product management with real ownership
- Agency or consulting experience across multiple clients
- Range across greenfield builds, rebuilds, or enablement engagements
- Hands-on experience scoping, building, or shipping AI agents
- Strong client-facing presence and sharp scoping instincts
Tools & skills
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-07-21
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-19
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Product management |
| Experience | 5+ years |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
TribalScale
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
A digital innovation firm with a mission to right the future. Our work spans industries, platforms, and continents.
Full company description
We build digital products and transform businesses. We help the world’s largest enterprises and best entrepreneurs identify strategic opportunities to build, design, and release cutting-edge technology solutions to benefit their customers. All services under one roof: strategy, design, development, and QA. We are fluent across platforms. Whether it be building cloud-native applications, refactoring code, creating web, mobile, in-vehicle Voice apps, connecting businesses to their users, or improving accessibility, we've done it all. We'll help you and your team create and release digital products that benefit your business, and your users. Not a massive development shop, VC firm, or design agency. But a unique group of skilled individuals, all feeding on one another's talent.
- LinkedIn followers
- 40,707
- People associated on LinkedIn
- 36
- Reported office locations
- 225 Wellington St W, Toronto, Ontario M5V 3G7, CA
- 60 Columbia Way, Markham, Ontario L3R 0C9, CA
- 78 SW 7th St, Miami, Florida 33130, US
- 330 W 34th St, 18th Floor, New York, NY 10001, US
- Business categories
- Software
- Other recorded names
- TribalScale
- Specialties
- Mobile Software Development
- Android
- iOS
- tvOS
- Smart TV
- watchOS
- OTT
- UI Design
- UX Design
- Extreme Programming
- Agile Development
- Beacons
- Smart Car
- Sensors
- Open Source Software
- Pair Programming
- digital transformation
- Voice Assistants
- Roku
- Fire TV
- React Native
- React
- Automated Testing
- AWS
- and Azure
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We build digital products and transform businesses. We help the world’s largest enterprises and best entrepreneurs identify strategic opportunities to build, design, and release cutting-edge technology solutions to benefit their customers. All services under one roof: strategy, design, development, and QA. We are fluent across platforms. Whether it be building cloud-native applications, refactoring code, creating…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 51-200 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 2015 |
| Specialties | Mobile Software DevelopmentAndroidiOStvOSSmart TVwatchOSOTTUI DesignUX DesignExtreme Programming |
| Open jobs on Jobsy | 8 |
| View page |
Shape the Future with TribalScale
TribalScale is a digital innovation firm that helps organizations adapt and thrive in a rapidly changing world. We partner with clients to build transformative digital products, modernize technology platforms, and apply emerging technologies—including artificial intelligence—to meaningful business challenges.
Our teams work closely with clients from strategy through execution. We value curiosity, ownership, practical innovation, and people who are comfortable turning ambiguity into action.
Our Digital Expertise
- Transformation Experts: We transform traditional business models into agile, AI-powered ecosystems.
- Strategic Visionaries: We navigate the uncharted waters of technological evolution.
- Product Virtuosos: We orchestrate the creation of world-class digital solutions.
- Code Optimizers: We leverage AI to refine and perfect digital systems.
Our Technological Toolkit
- Mobile & Web Development: (iOS, Android, React Native, React, Node.js)
- Voice-Activated Platforms: (Amazon Alexa, Google Home)
- Connected Ecosystems: (Cars and Homes)
- Streaming Platforms: (Roku, Fire TV, Android TV, tvOS)
The TribalScale Professional
You thrive in challenging environments where innovation is key. Your passion for technology is matched only by your drive to redefine its limits. You seek more than a job; you seek a calling—a chance to make a lasting impact on the digital landscape.
The Role
We're looking for a Digital Product Manager who can own a client engagement end-to-end — from scoping to shipped product — across three kinds of work: building new AI agents, standing up greenfield products the agentic way, and helping established companies rebuild aging platforms and level up their teams to work AI-natively. You'll sit between clients and agentic engineering teams, turning ambiguous business problems into scoped, sequenced, shippable work — whatever form that work takes.
This isn't a role for someone who's only managed roadmaps in a single-product SaaS company, and it isn't a narrow "AI agent PM" role either. Some engagements will be zero-to-one greenfield builds. Some will be rebuilding a client's legacy platform without breaking what already works. Some will involve teaching a client's own team how to build and ship AI-natively so they don't need us in the room forever. You've worked in an agency or consulting environment, you know how to run multiple client relationships at once, and you know how to say "no" to a client gracefully when the ask doesn't hold up.
What You'll Do
- Own client engagements end-to-end — from discovery and scoping through delivery, acting as the primary product voice with the client, not hidden behind an account manager.
- Scope and run greenfield product builds — take a zero-to-one idea and turn it into a sequenced, shippable roadmap built the agentic way from day one.
- Lead platform rebuild and modernization engagements — help clients replatform or rebuild legacy systems without stalling their existing business, balancing technical debt against delivery speed.
- Design and help deliver AI-native enablement — work with clients' own product and engineering teams to build their internal muscle for agentic development, not just hand off a finished product.
- Translate ambiguous client asks into scoped work — write PRDs, define success criteria, and sequence delivery so engineers know exactly what to build and why.
- Partner directly with agentic engineers — understand the difference between a deterministic workflow and a true agentic use case, and help the team pick the right one for each engagement.
- Set guardrails and evaluation criteria for AI agents before they touch a client's real data or production environment.
- Manage multiple concurrent engagements — prioritize ruthlessly across clients with competing timelines, budgets, and engagement types.
- Run the room — client steering committees, sprint reviews, and the hard conversations when scope, timeline, or feasibility shifts.
- Report on outcomes, not just output — define what success and ROI look like for each engagement type, and hold the team accountable to it.
- Bring craft to how TribalScale delivers AI-first work — contribute back to internal playbooks on scoping agentic builds, platform rebuilds, and client enablement.
What We're Looking For
- 5+ years in product management, with real ownership of scope, roadmap, and delivery outcomes.
- Agency or consulting experience — you've worked across multiple clients or accounts, not just one internal product team. You know how to manage client expectations and protect scope.
- Range across engagement types — you've run at least two of: a zero-to-one greenfield build, a legacy platform rebuild/migration, and a client-facing enablement or training engagement.
- Hands-on experience with AI agents — you've scoped, built, or shipped agentic products or workflows (not just prompted a chatbot). You understand the tradeoffs between agentic and deterministic approaches.
- Comfort working alongside agentic engineers — you can hold a technical conversation about architecture, evals, and guardrails without needing everything translated for you.
- Teaching instinct — you can explain agentic concepts to a client's non-technical stakeholders and their engineers, and you get satisfaction from leveling up someone else's team.
- Strong client-facing presence — you can present to a VP-level stakeholder, handle pushback, and say no when it's warranted.
- Sharp scoping and prioritization instincts — you can turn a vague brief into a one-page plan quickly and defend the tradeoffs.
- Comfortable in ambiguity — you don't wait for a fully-formed spec to start moving.
Nice to Have
- Experience with LLM evaluation frameworks or agent observability tooling.
- Background in a technical role (engineering, data, or QA) before moving into product.
- Experience managing engagements in regulated industries (finance, healthcare).
- Experience designing or delivering technical training, workshops, or enablement programs for client teams.
- Track record of writing or speaking publicly about product or AI topics.
Why Choose TribalScale
At TribalScale, collaboration is at the heart of our innovative approach. We don't simply work for clients; we form partnerships, building transformative solutions that redefine what's possible. Our team, once at the forefront of the mobile revolution, now leads the charge in AI-driven innovation.
We empower each team member to be a catalyst for change, adhering to our principles of meritocracy, empowerment, and transparency. Diversity isn't just celebrated—it's fundamental to our strength. Our mission to "Right the Future" is a call to action to make a significant impact in the world of innovation.
Diversity: Our Collective Strength
TribalScale proudly stands as a beacon of equal opportunity in employment and workplace culture. We are steadfastly committed to equal employment opportunity, transcending the boundaries of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, able-bodiedness, or gender identity.
We not only welcome but actively encourage applications from individuals of all abilities, ages, citizenships, marital statuses, and gender identities. Your unique perspective is the key to our collective innovation.
Should you require any accommodations, we implore you to inform us. Our commitment to inclusivity knows no bounds, and we stand ready to adapt our processes to ensure your comfort and success.
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