Analyst, business systems - cardiology (health informatics - acute care and clinical support)

Salary

The salary range for this position is CAD $35.36 - $50.83 / hour
Job Summary

Are you passionate about healthcare innovation and making a meaningful impact on patient outcomes? The Health Informatics – Acute Care and Clinical Support portfolio at Fraser Health is seeking a Full Time Business Systems Analyst to support clinical areas, including six Cardiology Programs across our region.

About the Role

As a Business Systems Analyst in Health Informatics – Acute Care & Clinical Support, you will play a key role in delivering business and systems analysis to support six specialized Cardiac Programs within Fraser Health. You’ll contribute to the development, implementation, and maintenance of electronic health information systems and business practices that enhance the capture and use of clinical data. Your work will directly support the evolution of electronic health records across the organization.

This is a unique opportunity to work alongside highly skilled professionals, contribute to meaningful healthcare improvements, and grow your career in a dynamic and rewarding environment. Be part of the team that’s shaping the future of healthcare.

Key Responsibilities

In this role, you will:

• Provide comprehensive business and systems analysis services for the Cardiology Program.
• Support the implementation and optimization of electronic clinical solutions across Cardiac Diagnostics, Interventional Cardiology, Cardiac Rehab, Outpatient Services, and Cardiac Surgery.
• Participate in project implementations, system operations support, documentation, and mentoring of fellow analysts.
• Lead and support Go-Live activities for redevelopment and expansion projects at existing and new sites.
• Act as a liaison between clinical teams and technical stakeholders, ensuring alignment with IT best practices and change management principles.
• Translate business requirements into application specifications and design tailored system solutions.
• Integrate applications to ensure seamless functionality and enhance operational support for enterprise systems.

What You Bring

• A bachelor’s degree in health information systems management or a related field.
• 2 to 4 years of recent, relevant experience in business and systems analysis within a medium to large organization.
• Familiarity with clinical applications used in hospital settings.
• Experience with HL7 integration (e.g., BizTalk), FHIR, or DICOM.
• Proven ability to independently manage small-scale projects, ideally involving Meditech integration.
• Strong clinical stakeholder engagement skills.
• Knowledge of Fraser Health processes, downstream clinical applications, and end-to-end clinical and system workflows is a significant asset.
• Experience in various Cardiac programs is an advantage.

Note: An equivalent combination of education, training, and experience will also be considered.

Why Join Fraser Health?

• Be part of a fast-growing, innovative healthcare organization.
• Work with top-tier healthcare professionals in a collaborative environment.
• Access to excellent career development and leadership opportunities.
• Competitive salary and comprehensive health benefits.
• Make a real difference in the lives of patients and communities every day.

Fraser Health serves over 1.8 million people across 20 diverse communities from Burnaby to Fraser Canyon, located on the traditional territories of the Coast Salish peoples. With nearly 40,000 staff, medical professionals, and volunteers, we are committed to delivering on our vision: Better health, best in health care.

We value diversity and strive to foster a workplace built on respect, compassion, and trust.

Ready to make a difference? Apply today and help us shape the future of healthcare.

Learn more about working with us:

• Facebook: @fraserhealthcareers
• Twitter & Instagram: @FHCareer
• LinkedIn: fraserhealthcareers

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Analyst, Business Systems, Health Informatics - Acute Care and Clinical Support, is responsible for providing a range of business and systems analysis and support services to the acute care and clinical support areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health.
Responsibilities

Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.

Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.

Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.

Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.

Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.

Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.

Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.

Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health.

Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.

Performs other related duties as required.

Qualifications

Education and Experience

Bachelor's Degree or Diploma in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Four years of recent, related experience in a medium to large sized organization. Experience with acute care electronic health information systems, such as the Meditech system, is preferred.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated knowledge of electronic health information systems.
• Ability to analyze business processes and business specifications.
• Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
• Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
• Analytical reasoning and problem solving skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal effectively with others.
• Ability to organize and prioritize work.
• Ability to work independently and as a member of a team.
• Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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