Analyst, IS Infrastructure PMO

Highlights of the job

We are hiring a full-time, permanent IS Infrastructure PMO Analyst position working out of Edmonton.

As an IS Infrastructure PMO Analyst, you play a key role within the IS Infrastructure Project Management Office, collaborating with the IS Infrastructure department, business units, corporate departments, and external vendors. Your work includes project governance administration and compliance oversight, project financial coordination and reporting, PMO tool administration and support, and contingent workforce coordination. You also handle essential PMO tasks—from updating process documentation to performing annual project lifecycle tasks. Additionally, you serve as a trusted PMO resource for Project Managers and stakeholders, providing guidance on PMO processes, helping resolve project and financial issues, identifying process and governance gaps, recommending practical solutions, and supporting informed decision-making.

We welcome applications from both internal and external candidates. EPCOR employees are encouraged to apply using their '@epcor.com' email address to ensure proper consideration of internal seniority.

What you’d be responsible for

• Performing project governance reviews and audits, ensuring SDLC compliance, identifying governance gaps and risks, and maintaining PMO documentation, tools, performance reporting, and resource utilization reporting.
• Administering and supporting project management tools and investigating/ resolving related issues with internal teams.
• Delivering project and financial reporting, resolving discrepancies through analysis, fulfilling operational requests, and maintaining project tools, templates, documentation, and permissions.
• Coordinating the full lifecycle of contractor resources by managing vendor postings, interviews, onboarding and offboarding, ensuring timely access to systems and equipment, processing Onboarding/Offboarding requests and extensions, and upholding security standards.
• Providing coaching, guidance, and support to project teams and contingent resources on PMO processes, governance requirements, tools, and reporting expectations.
• Developing and maintaining collaborative relationships with preferred vendors and internal groups.
• Ensuring compliance with shared mailbox processes by responding, providing follow‑ups, escalating when needed, and identifying conflicting requests.
• Supporting project governance reviews, coordinating financial information, reconciling financials, running weekly and monthly contractor time reports, and adjusting timecards as required.
• Demonstrating high performance, discipline, attention to detail, safety, accountability, innovation, urgency, awareness, adaptability to change, and an easy‑to‑do‑business‑with approach.
• Investigating project, financial, reporting, and process issues; identifying root causes; and working with stakeholders to implement practical solutions.
• Assessing competing priorities, ambiguous situations, and conflicting stakeholder requests to determine appropriate actions and recommendations.
• Performing other duties as required by the Manager, Infrastructure Program Delivery.

What’s required to be successful

• A diploma in Business Administration, Information Systems Management (or a related field; Business, Computer Science, Project Management) is required.
• 4+ years of Project Management Office, project controls, project governance, project coordination, or project delivery support experience, including at least 2 years supporting Information Technology infrastructure projects in a PMO, project delivery, or project controls environment.
  • Candidates who do not meet this requirement may be considered at a developmental level with at least 2+ years of related experience.
• Understanding basic accounting practices or having an accounting background.
• Detailed knowledge of project management methodologies, governance practices, project controls, reporting, and project lifecycle processes.
• Experience performing project governance reviews, compliance assessments, project audits, project health checks, or enforcing project delivery standards and controls.
• Demonstrated ability to influence stakeholders and gain cooperation without direct authority while balancing governance requirements with operational realities.
• Highly skilled in Microsoft Office; Outlook, Word, PowerPoint, Excel (including knowledge of macros, pivot tables, etc).
  • Experience as a SharePoint site owner or extensive use of SharePoint (including permissions management and workflows) is preferred.
• Strong analytical and critical-thinking skills with the ability to investigate issues, identify root causes, interpret project, financial, and resource information, identify trends and risks, and make sound recommendations.
• Ability to effectively prioritize, manage, and complete multiple competing tasks while maintaining accuracy and meeting deadlines.
• Demonstrated ability to work effectively with project teams, vendors, managers, and directors while balancing competing priorities and maintaining positive working relationships.
• Ability to work effectively in a dynamic environment with competing priorities, incomplete information, and evolving business requirements.
• Demonstrated judgement and diplomacy when enforcing PMO processes, resolving issues, and managing stakeholder expectations.
• Ability to work with minimal supervision while managing and prioritizing individual workload.
• Ability to learn new tasks and technologies quickly.
• Demonstrated ability to identify risks, inconsistencies, process gaps, and emerging issues, and proactively bring forward recommendations for resolution.

You are naturally curious and analytical, able to identify issues, ask thoughtful questions, investigate root causes, and challenge assumptions constructively. You build effective relationships with stakeholders at all levels and are comfortable navigating competing priorities while maintaining a collaborative and service-oriented approach. You demonstrate strong analytical and organizational abilities, excellent verbal and written communication skills, and exceptional attention to detail. You are able to manage high volumes of work while maintaining accuracy, professionalism, and sound judgement.

Considered an asset:

• Project Management Body of Knowledge (PMBOK).
• Experience with Oracle Applications including Oracle Projects, Oracle Purchase Orders/Receiving, Oracle Business Intelligence (BI), or similar financial or enterprise resource system.
• Experience with vendor management.
• Experience with OnePlan.

Other important facts about this job

Jurisdiction: CSU52

Class: T2

Hours of work: 75 hours biweekly

Wage: Starting at $49.93 per hour

• Final Wage and Step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.

EPCOR employees are encouraged to apply using their '@epcor.com' email address to ensure proper consideration of internal seniority.

Learn more about Working at EPCOR!

Follow us on LinkedIn, X, Glassdoor or Facebook!

Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
• Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.