Senior Analyst, Operational Policies and Programs

Job Requisition ID: 12689

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Calgary (AB); Halifax (NS); Montreal (QC); Ottawa (ON); Toronto (ON); Vancouver (BC)

Travel Requirement: Travel not required

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 73555.31 to $ 91944.14 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.

Learn more about our commitment to diversity and inclusion

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Analytics & Strategic Insights team, in the Senior Analyst, Operational Policies and Programs position. In this role, you will turn data, research and business information into meaningful insights that support operational policies, programs and decision-making. You will monitor trends and performance, conduct research and analysis, and develop recommendations that help strengthen processes and business practices. You will also work with internal and external partners, preparing reports, presentations and briefing materials while identifying opportunities to improve and automate processes.

What you’ll do:

• Conduct research, environmental scans and data analysis to identify trends, emerging issues, risks and opportunities.
• Monitor and analyze program and operational performance, and provide insights and recommendations to support decision-making.
• Prepare reports, presentations, briefing notes and other materials for internal and external stakeholders.
• Develop and maintain effective reporting and information-management processes to support accurate, reliable and timely information.
• Identify opportunities to improve, streamline and automate administrative and analytical processes.
• Support compliance with program requirements, operational guidelines and reporting standards.
• Act as a key point of contact for internal and external stakeholders, providing guidance and interpreting policies, processes and program requirements.

What you should have:

• An undergraduate degree in social sciences, business administration or a related discipline.
• A minimum of three years of relevant experience in analytics, research, reporting, policy, programs or a related area.
• Experience working with databases, analytical tools and Microsoft 365 applications.
• Strong analytical and problem-solving skills, with the ability to gather, interpret and synthesize complex information and translate it into practical recommendations.
• Strong written and verbal communication skills, including experience preparing reports, presentations and briefing notes.
• The ability to communicate complex information clearly to different audiences.
• Experience improving business processes and identifying opportunities for greater efficiency or automation.

It would be great if you also had:

• Experience with manipulating data and coding languages, such as SQL or Python.
• Knowledge of mortgage finance and mortgage loan insurance.
• Knowledge of business continuity processes and their impact on internal and external operations.
• Strong judgment and the ability to manage multiple priorities, complex issues and sensitive information.

Posting closing date: Note, the competition will remain active until filled.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!