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Posted 2 months ago

Assistant Branch Director

@ The Groupe Master

Windsor, Ontario

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Overview

The Groupe Master is hiring an Assistant Branch Director for its busy Windsor HVAC/R counter and wholesale showroom. The role leads daily walk-in contractor business, supervises frontline staff, and drives merchandising and sales growth.

Responsibilities:

  • Direct daily counter operations and staff scheduling
  • Serve walk-in contractors and manage the order desk
  • Maintain showroom merchandising and seasonal promotions
  • Coordinate inventory between counter and warehouse

Requirements summary:

  • Experience leading frontline sales or counter staff
  • Strong HVAC/R product knowledge
  • Customer-centric approach and sales drive
  • Ability to resolve customer issues on the spot

Tools & skills

Source and dates

Source type not verified · njoyn

Employer posting date
2026-08-23
First seen by our source
2026-10-16
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSales
Manages peopleYes
Travelair: none · ground: none
Work settingStore, Warehouse
PositionSitting and standing
Physical demandsphysical low · computer moderate

Summary and details written by AI from the posting; the employer’s posting is the authority.

The Groupe Master

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

HVAC-R Distributor | Improving lives, in every degree / Distributeur CVCA-R | Améliorer les vies, à tous les degrés

Full company description

For more than 70 years, we've been making a difference, in every degree. At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States. Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities. Guided by our purpose — Improving people's lives, in every degree — we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first. Depuis plus de 70 ans, nous faisons une différence, à tous les degrés. Le Groupe Master est le plus important distributeur de CVAC-R au Canada et l'un des chefs de file de l'industrie en Amérique du Nord. Avec plus de 2 000 employés et près de 100 succursales au Canada et aux États-Unis, nous soutenons les entrepreneurs, les ingénieurs et les partenaires de l'industrie grâce à des solutions qui contribuent au confort, à la performance et à l'efficacité énergétique des bâtiments. Notre succès repose avant tout sur nos employés. Chaque jour, nos équipes mettent leur expertise, leur esprit de collaboration et leur engagement au service de nos clients et partenaires. Ensemble, nous créons un environnement où la croissance, la simplicité, le travail d'équipe et l'intégrité guident nos décisions et nos actions.Notre succès repose avant tout sur nos employés. Chaque jour, nos équipes mettent leur expertise, leur esprit de collaboration et leur engagement au service de nos clients et partenaires. Ensemble, nous créons un environnement où la croissance, la simplicité, le travail d'équipe et l'intégrité guident nos décisions et nos actions.

LinkedIn followers
19,088
People associated on LinkedIn
2,163
Reported office locations
  • 1601 Rue René Descartes Suite 101, Saint-Bruno-de-Montarville, Quebec J3V 0A6, CA
  • 451, Boul. Lebeau, Ville St-Laurent, Québec, CA
  • 8865 Hwy 50 Unit 1, Vaughan, Ontario L4H 4V5, CA
  • 292039 Wagon Wheel Blvd #12, Rocky View County, Alberta T4A 0E2, CA
Other recorded names
  • Master
Specialties
  • climatisation
  • réfrigération
  • chauffage
  • ventilation
  • géothermie
  • air conditioning
  • heating
  • geothermal systems
  • refrigeration
  • ventilation
  • hvac
  • and cvca
Profile identifies a recruitment agency
No

For more than 70 years, we've been making a difference, in every degree. At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States. Every day, our teams help deliver innovative solutions that improve comfort…

FieldValue
IndustryWholesale
Company size1,001-5,000 employees
HeadquartersSaint-Bruno-de-Montarville, Quebec
Organization typePrivately Held
Year founded1952
Specialtiesclimatisationréfrigérationchauffageventilationgéothermieair conditioningheatinggeothermal systemsrefrigerationventilation
Open jobs on Jobsy36
LinkedInView page
Job description
We are seeking a high-energy, customer-centric Assistant Branch Director to lead our busy Windsor HVAC/R counter and wholesale showroom. In this role, you will be the driving force behind the daily walk-in business, ensuring local HVAC/R contractors receive fast, knowledgeable, and accurate service. You will partner with the Branch Director to supervise frontline staff, optimize product merchandising, and build a welcoming, high-performance culture that keeps contractors coming back. #InEveryDegree

Key Responsibilities
• Counter Leadership: Direct daily counter operations, manage staff scheduling, and coach team members on active upselling and technical product identification.
• Contractor Relations: Act as the primary face of the branch for walk-in contractors, managing a high-volume order desk and resolving customer service issues on the spot.
• Merchandising & Sales: Maintain a clean, well-stocked, and organized showroom floor; execute seasonal product promotions to maximize impulse buys and margin growth.
• Inventory Coordination: Bridge the gap between the counter and the warehouse, ensuring stock levels reflect high-demand counter items and order discrepancies are eliminated.

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