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Assistant Branch Manager Hamilton/Halton

@ FirstOntario Credit Union

Hamilton, Ontario

$70k–$96k/yrFull-time3+ years experience
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Overview

FirstOntario Credit Union is hiring a full-time Assistant Branch Manager for its Hamilton/Halton Region branches. The role supports multiple branches, coaching staff, member relationships, sales targets and operational controls. The salary range is $69,931 to $96,155 annually, and the posting lists benefits including pension, health and mental health coverage.

Pay:

$69,931–$96,155 a year

Responsibilities:

  • Coach and develop branch team members
  • Monitor sales targets and campaigns
  • Maintain operational and credit controls
  • Manage branch budget and expenses
  • Build member relationships across branches

Requirements summary:

  • Post-secondary degree or diploma in business, finance or economics
  • Three to five years of retail branch experience
  • Strong sales management skills
  • Sales experience in financial services or mortgage financing preferred

Tools & skills

Benefits mentioned

Health insuranceRetirement planEmployee assistance
Source and dates

Source type not verified · prevue

Employer posting date
2026-09-30
First seen by our source
2026-10-08
Source record updated
2026-11-04

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience3+ years
Manages peopleYes
Hours per week40 (estimated)
Scheduleday
Travelair: none · ground: minimal
Work settingOffice
PositionSitting and standing
Physical demandsphysical low · computer high
EducationCollege diploma (required), Bachelor’s degree (required)
Fields of studyBusiness, Finance, Economics
Perks mentionedRetirement plan, Wellness, Home office allowance

Summary and details written by AI from the posting; the employer’s posting is the authority.

FirstOntario Credit Union

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

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Full company description

When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services. With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re governed. Today, FirstOntario Credit Union serves more than 115,000 Members with a full suite of banking products and has 29 locations serving 14 communities within the Hamilton, Halton, Niagara, Haldimand/Norfolk and Oxford regions.

LinkedIn followers
11,946
People associated on LinkedIn
594
Reported office locations
  • 970 S Service Rd, Hamilton, ON L8E 6A2, CA
Other recorded names
  • FirstOntario Credit Union
Profile identifies a recruitment agency
No

When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services. With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re…

FieldValue
IndustryBanking
Company size201-500 employees
HeadquartersHamilton, ON
Organization typePrivately Held
Year founded1939
Open jobs on Jobsy22
LinkedInView page
Job description

Why FirstOntario?

  • Competitive compensation packages
  • Top-tier health and wellness benefits, including comprehensive benefits packages
  • Enhanced mental health benefits through SunLife and TELUS Health
  • Exclusive banking benefits
  • Up to $1000 per year towards professional development
  • Pension Plan
  • Company-wide Employee Volunteer program (Blue Wave Program)
  • Employee and Family Assistance Program

Job Overview

Primary Duties and Responsibilities

The Assistant Branch Manager is responsible for supporting and developing dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations across all Hamilton/Halton Region branches.

  • Support multiple branch operations where trademark member experience takes place with every interaction and business results soar
  • Regularly coach and provide feedback to the branches team members to enable them to have confidence in what they do, help them grow and drive to excel
  • Focus on end-to-end member experience to build and maintain incredible relationships with those who do business with us
  • Be a trusted advisor to help the teams so they too can help our members meet their short and long term financial goals
  • Steward digital and multichannel usage to meet members' needs
  • Actively support the development and execution of an effective plan to keep 3rd Party Generated Business on the books and consolidate other products for these new members with FirstOntario
  • Closely monitor and tightly maintain controls in accordance with policies to ensure operational integrity and perform credit quality functions
  • Involve the teams while you implement disciplined sales and services leadership processes and plans that deliver on member service and campaigns to support achieving annual financial targets
  • Be on top of your budget responsibilities by monitoring expense activities and taking prompt corrective action as required
  • Stay informed on local market activities and our competitive position relative to others in our communities

Job Specifications and Technical Requirements

  • Have a sound business acumen with a post-secondary degree or diploma in business, finance, or economics or an equivalent combination of education and industry experience
  • Have three (3) to five (5) years of retail branch experience that has made you a guru of our products and services
  • Have strong sales management skills in setting and monitoring sales targets, plans, pipelines and activities
  • Demonstrate with enthusiasm your sales experience preferably in the financial services/mortgage financing industry
  • Be confident and skilled in taking initiative, assessing requirements, developing plans and taking the lead in making plans a reality

This posting is for an existing vacancy.

Salary Range: $69,931 to $96,155 annually.

Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.

We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success. Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

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