Assistant Café Manager

At Phil & Sebastian Coffee Roasters, we believe coffee can be exceptional—and so can the experience around it. As a Calgary-based, owner-operated company with 9 cafés, a roasterie, and our HQ in East Village, we’re driven by quality, curiosity, and genuine hospitality.

We are looking for a special individual to join our management team as an Assistant Café Leader (our term for Assistant Manager).

Kindly note that the work location is flexible. While we are excited to welcome a new Assistant Cafe Leader to our team, the specific location will be disclosed to serious candidates during the hiring process. The final location will be determined based on business needs and availability, as well as the successful candidate’s skills, experience, and accessibility.

This is a full-time leadership role with a competitive salary and benefits package, based on experience. You’ll work closely with the Café Leader of the location, our Director and Cafe Operations team, alongside Phil and Sebastian, who are actively involved in developing our leaders.

WHY THIS ROLE MATTERS

As an Assistant Cafe Leader, you’re not just running a café—you're helping define the Phil & Sebastian experience. You will set the tone for coffee excellence, hospitality, and team culture while creating memorable experiences for every guest who walks through our doors.

You’ll lead from the front, balancing coffee quality, operational excellence, and people development. With a strong understanding of specialty coffee, you'll inspire your team to continually improve, share their knowledge and take pride in deliverying an exceptional café experience.

PREREQUISITES:

You’ll thrive in this role if you:

• Are deeply passionate about specialty coffee and have a strong understanding of coffee quality, preparation, and service

• Have hands-on experience working with specialty coffee and a desire to continually deepen your coffee knowledge

• Take pride in representing a flagship café and setting the standard for quality and hospitality

• Always commit to deliver exceptional hospitality and creating memorable guest experiences

• Have a passion for specialty coffee and a desire to continually deepen your coffee knowledge

• Bring at least 1 year of supervision experience in coffee or restaurants

• Are a collaborative team player who takes initiative and ownership

• Enjoy coaching, developing and supporting your teammates

• Are energized by a fast-paced, ever-evolving environment

• Are available full-time, including weekends and holidays

• Must be able to reliably commute to all P&S café locations within Calgary city limits. Some flexibility may be considered for candidates who have limited access to specific locations.

• Flexible availability for early mornings and evening shifts, aligned with most café hours (6:00 AM–9:30 PM).

RESPONSIBILITIES:

1. Support Daily Operations of the business through inventory, ordering, maintenance, cash, cleanliness and quality control management.

2. Coffee Quality Control

3. Inspire & Coach the team

If you are interested in this role, please submit a resume and cover letter detailing why you would be great for the role. The letter should include how you meet the prerequisites, what coffee culture means to you and why you are the best candidate for the role.

Applications without a cover letter will not be considered.

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Phil & Sebastian Coffee Roasters is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by Alberta laws or regulations. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.