Posted 44 months ago
Assistant Manager
@ Homes Alive Pets Internal Job Board
Kelowna, British Columbia
Overview
Homes Alive Pets is hiring an Assistant Manager at its Kelowna, BC store to support the Store Manager in running store operations, coaching staff and keeping the customer experience strong. The work covers inventory presentation, shrinkage and returns paperwork, and stepping in where needed. The role is full-time at 40 hours per week, paying $19.50 to $21.50 an hour, with benefits listed.
Responsibilities:
- Oversee store staff and delegate responsibilities
- Keep floor inventory organized and fully stocked
- Record inventory shrinkage and complete write-offs
- Manage customer returns and submit credits to head office
- Maintain customer service excellence across the store
Requirements summary:
- 2+ years of experience in retail, grocery or restaurant
- Management experience is an asset
- Demonstrated leadership and coaching ability
- Strong business acumen and critical thinking
- Class 5 driver's licence
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2023-04-04
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Retail |
| Experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Driver’s licence | required |
| Perks mentioned | Generous paid time off |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Homes Alive Pets Internal Job Board
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Homes Alive Pets is a forward-moving, dynamic, and fun place to work. Not only do you get to serve and enrich the lives of our customers and their pets, but we have a strong team environment.
- LinkedIn followers
- 986
- People associated on LinkedIn
- 69
- Reported office locations
- 5611 104 St NW, Edmonton, Alberta T6H2K1, CA
- 13340 St. Albert Trail, Edmonton, Alberta T5L4P6, CA
- 910 3 Ave S, Lethbridge, Alberta T1J0H9, CA
- 166 Columbia Blvd W, Lethbridge, Alberta T1K6X4, CA
- Business categories
- Health Care
- Retail
- Food and Beverage
- Real Estate
- Other recorded names
- Homes Alive Pets Internal Job Board
- Homes Alive Pets
- Specialties
- Pet Supplies
- Pet Nutrition
- and Dog Supplies
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Homes Alive Pets is a forward-moving, dynamic, and fun place to work. Not only do you get to serve and enrich the lives of our customers and their pets, but we have a strong team environment.
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 51-200 employees |
| Headquarters | Edmonton, Alberta |
| Year founded | 2009 |
| Specialties | Pet SuppliesPet Nutritionand Dog Supplies |
| Open jobs on Jobsy | 5 |
| View page |
Why Homes Alive Pets?
This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.
You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.
Our mission is to add value to every life. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.
There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.
Job Title
Assistant Manager
Direct Report
Store Manager
Department
Store Operations
Location
2024 Harvey Ave Kelowna, BC V1Y 8J8
Summary
The Assistant Manager supports the Store Manager in managing the operations and performance of their designated Homes Alive Pets store. The Assistant Manager is responsible for helping coach team members, ensuring that the customer experience is optimal, and stepping in where they are needed.
To achieve success as an Assistant Manager, you should possess experience and knowledge in customer service, staffing, and managing inventory.
Qualifications
- 2+ years of experience in retail, grocery, or restaurant.
- Possessing management experience is an asset.
Core Competencies
- Demonstrated leadership. Ability to coach and develop people to succeed and flourish in their roles.
- Strong business acumen. To know how to grow and develop the business by effective prioritization and critical thinking.
- Resilience. Ability to remain calm and navigate through high stress situations.
Behaviour & Skills
- Excellent time management & organization
- Excellent attention to detail
- Excellent teamwork & collaborative abilities
- Excellent customer service
- Experience management of inventory & merchandising
- Trustworthy & positive attitude
- Possess a Class 5 Driver’s License
Job Responsibilities
Top Priorities
- Overseeing store staff and properly delegating responsibilities.
- Ensuring high quality presentation of floor inventory, including making sure that product is organized and fully stocked.
- Maintain customer service excellence in every aspect of the store, including store appearance, staff-customer interactions, display of merchandise, product placement, story layout, and selling procedures.
General Responsibilities
- Ensuring high quality presentation of floor inventory, including making sure that product is organized and fully stocked.
- Recording inventory shrinkage and completing write-off documentation.
- Managing customer returns and submitting credits to head office.
- Overseeing accuracy in sales tags, signage, and promotions.
- Performing annual store inventory reviews.
- Other reasonable duties as identified by the Store Manger.
A Day in the Life of an Assistant Manager
Each day as an Assistant Manager will be dynamic and unique. A typical day will begin with you opening the store and checking in with the staff to make sure that everything is running smoothly. Next, you will likely spend some time reviewing inventory levels, making sure that the store has sufficient inventory and that every shelf is fully stocked. Throughout the day you will also spend time assisting customers, answering questions, and helping address any concerns they may have. You may also need oversee training a new staff member.
Schedule
- Full-time (40 hrs/week)
Compensation
- $19.50-21.50. Wage commensurate with experience.
Benefits.
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Journal
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