Posted last month
Assistant Operations Manager
@ Delta Bingo Inc HQ
Hawkesbury, Ontario
Overview
Delta Bingo Inc HQ is hiring an Assistant Operations Manager for a full-time role supporting daily gaming centre operations. The work covers supervising and scheduling staff, liaising with the OLG and AGCO, cash handling, financial reconciliation and reporting, and customer service. The role requires at least 3 years of managerial experience, flexible evening, weekend and holiday shifts, and an AGCO Gaming Assistant License.
Responsibilities:
- Supervise, schedule and coach team members across shifts
- Oversee cash handling, deposits and financial reconciliation after each session
- Serve as liaison with the OLG and AGCO
- Monitor facility operations, equipment and cleanliness
- Prepare financial and operational reports
Requirements summary:
- Minimum 3 years of managerial experience
- Experience in a high-volume, customer-facing environment
- Strong leadership and communication skills
- Proficiency with Microsoft Office; POS and scheduling systems an asset
- Valid AGCO Gaming Assistant License
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-05
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Licences & certifications | AGCO Gaming Assistant License |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Delta Bingo Inc HQ
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with others and thrive in a dynamic, fast-paced environment, we want to hear from you! 👉 Explore current openings at DeltaBingo.com/careers or contact your nearest location to learn more. The Delta Story With over 50 years of experience, Delta Bingo & Gaming is a recognized leader in the bingo and gaming industry. Operating 20 locations across North America, we’re proud to support over 960 local charities and have helped raise more than $600 million for communities across Ontario. Our passionate management team is committed to innovation and continuous improvement—constantly enhancing our offerings to bring the best to our players. From Vegas-style gaming machines and digital bingo to POD games and full-service in-house restaurants, each location offers a modern and exciting gaming experience. Whether you're just starting your career or looking for a new opportunity, Delta is the place where fun meets purpose. Be part of a team that makes a difference—Join Team Delta today!
- LinkedIn followers
- 2,309
- People associated on LinkedIn
- 268
- Reported office locations
- Oakville, ON L6K 0J5, CA
- Business categories
- Digital Entertainment
- Gaming
- Casual Games
- Other recorded names
- Delta Bingo Inc HQ
- Delta Bingo & Gaming
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with…
| Field | Value |
|---|---|
| Industry | Gambling Facilities and Casinos |
| Company size | 501-1,000 employees |
| Headquarters | Oakville, ON |
| Organization type | Partnership |
| Year founded | 1966 |
| Open jobs on Jobsy | 8 |
| View page |
Position Description: Assistant Operations Manager
SUMMARY: The Assistant Operations Manager supports the daily operations of the gaming centre, ensuring exceptional customer service, compliance with regulatory standards, and efficient team performance. This role requires strong leadership, sound decision-making, and a commitment to Delta Bingo & Gaming’s Core Values: Community, Innovation, and Leadership.
DUTIES AND RESPONSIBILITIES (Include but are not limited to):
• Champion and model Delta Bingo & Gaming’s Core Values in all areas of operation.
• Act as a key liaison with the OLG and AGCO, providing timely, accurate, and professional responses to inquiries or requests.
• Monitor all areas of the facility, including gaming operations, equipment functionality, parking lot conditions, and overall cleanliness.
• Report equipment malfunctions promptly and follow up with the Bingo Support Line as needed.
• Supervise, motivate, and support team members throughout their shifts.
• Manage daily staffing needs, ensuring attendance, punctuality, and shift coverage.
• Provide coaching and recognition; participate in corrective action and performance management processes when appropriate.
• Oversee cash handling procedures including balancing cash, preparing deposits, and managing departmental floats.
• Verify financial reports and reconcile balances following each bingo session.
• Coordinate and oversee monthly BOT inventory counts.
• Input and prepare financial and operational reports for internal stakeholders.
• Support the planning and execution of marketing and promotional events.
• Perform a variety of administrative and office tasks such as photocopying, ordering supplies, and managing inventories.
• Respond to customer inquiries related to gaming, food & beverage, promotions, and services.
• Ensure all staff comply with Delta Bingo & Gaming's dress code and conduct expectations.
• Complete other duties as assigned by the Operations Manager.
• Maintain flexibility to work scheduled shifts, including evenings, weekends, and holidays.
REQUIRED QUALIFICATIONS:
• Minimum of 3 years of experience in managerial roles.
• Previous experience in a high-volume, customer-facing environment.
• Familiarity with scheduling, budgeting, inventory, and operational reporting.
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent problem-solving, organizational, and decision-making abilities.
• Effective communication skills, both verbal and written.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook); familiarity with scheduling and POS systems is an asset.
• Ability to manage competing priorities in a fast-paced environment.
• Knowledge of workplace health & safety, security, and service standards.
Other Requirements:
• Willingness to work a flexible schedule, including evenings & weekends.
• Ability to obtain and maintain a valid AGCO Gaming Assistant License.
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