Posted 1 hour ago
Associate, Donor Experience
@ Trillium Health Partners
Mississauga, Ontario
Overview
Trillium Health Partners Foundation is hiring an Associate, Donor Experience on a full-time permanent basis, reporting to the Senior Manager, Donor Experience. The role plans and executes donor stewardship, recognition, events and communications tied to the Built for Us campaign. The posting states hybrid work with one day per week in the office, a salary range of $54,219 to $63,255, and some after-hours work.
Responsibilities:
- Execute donor stewardship, recognition and engagement touchpoints
- Plan logistics for the President's Circle Gala and stewardship events
- Develop donor communications such as email, video and newsletters
- Manage the Campaign Recognition Inventory Tool and donor records
- Support gift announcements and celebration events
Requirements summary:
- University degree or college diploma in a related discipline
- 1-3 years in fundraising, donor relations or events
- Knowledge of donor stewardship and recognition best practices
- Strong Microsoft 365 skills
- Donor database experience, Raiser's Edge or Luminate Online preferred
Tools & skills
Source and dates
Employer career site / ATS feed · oraclecloud
- Employer posting date
- 2026-11-13
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Schedule | evening |
| Travel | air: none · ground: minimal |
| Work setting | Office, Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | preferred |
| Education | College diploma (preferred), Bachelor’s degree (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Trillium Health Partners
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Together, we challenge the limits of what is possible with compassion, excellence and courage.
Full company description
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs. Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors. As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care. As partners in creating a new kind of health care, we are Better Together.
- LinkedIn followers
- 93,412
- People associated on LinkedIn
- 5,965
- Reported office locations
- 100 Queensway West, Mississauga, Ontario L5B 1B8, CA
- 2200 Eglinton Avenue West, Mississauga, Ontario L5M 2N1, CA
- 150 Sherway Drive, Toronto, Ontario M9C 1A5, CA
- Business categories
- Health Care
- Other recorded names
- Trillium Health Partners
- Specialties
- Patient Services
- Research and Innovation
- Education
- and Health Care
- Profile identifies a recruitment agency
- No
- Reported total investment
- 810,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs. Our intention is to achieve the highest…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Public Company |
| Year founded | 2011 |
| Specialties | Patient ServicesResearch and InnovationEducationand Health Care |
| Open jobs on Jobsy | 70 |
| View page |
Position Title: | Associate, Donor Experience |
Status: | Full Time, Permanent |
Hiring Salary Range: | $54,219 - $63,255 To ensure fair and equitable pay at THPF, salary will be based on your years of experience, skills and qualifications relevant to the role |
Work Location: | Hybrid - 1 day per week in the office at 2085 Hurontario Street with occasional work at hospital sites – Mississauga, Credit Valley Hospital and Queensway Health Centre sites. |
ABOUT US
At Trillium Health Partners Foundation, we’re helping build a new kind of health care for one of Canada’s fastest-growing and most diverse communities.
We raise funds to support the highest-priority needs of Trillium Health Partners, one of the largest community-based hospital systems in Canada, and help advance better care for the communities it serves. Made up of The Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners cares for the people of Mississauga, West Toronto and surrounding communities. It is a teaching hospital affiliated with the University of Toronto, an associate member of the Toronto Academic Health Science Network, and a proud member of Mississauga Health (Ontario Health Team).
This is an exciting time to join our team. Through Built for Us, our $1 billion fundraising campaign, we’re helping deliver faster care, bring more specialized care closer to home and build a health system around the people who rely on it. The campaign will support the future home of The Peter Gilgan Mississauga Hospital, set to become Canada’s largest hospital; the Shah Family Hospital for Women and Children, Ontario’s first hospital dedicated to women’s and children’s health; and the redevelopment of The Gilgan Family Queensway Health Centre.
Our work is ambitious and so is our team. Together, we have an opportunity to help transform health care for generations to come.
Join us and help build the future of health care, built for all of us.
THE ROLE
The Associate, Donor Experience reports to the Senior Manager, Donor Experience and supports the planning and execution of meaningful stewardship, recognition and engagement opportunities. This includes donor-centric communications, core stewardship and construction-related events, and gift announcements and celebrations. The role will also contribute to the ongoing enhancement of our donor experience program, creating exceptional experiences and touchpoints that will strengthen donor relationships throughout the campaign and beyond.
PRIMARY RESPONSIBILITIES
- Work with the Senior Manager, Donor Experience to implement and execute new touchpoints that will elevate the annual major gift donor journey, including the rollout of a new donor onboarding series.
- Assist with the development and delivery of donor-centred communications that may include video messaging, email messaging, postcards, and e-newsletters.
- Execute event logistics for the annual President’s Circle Gala, Partners in Progress virtual series, and other stewardship events and tours that arise during the year.
- Support the team with the execution of tactics aligned with gift announcements and celebration events.
- Manage the Foundation’s Campaign Recognition Inventory Tool. Ensure the integrity of information and visuals being added and/or updated, and monitor the troubleshooting and support log so that updates can be made in a timely manner. Assist the philanthropy team in identifying meaningful campaign naming opportunities at the $25K-$500K level.
Support donor stewardship and recognition efforts through the accurate tracking of campaign recognition commitments, maintenance of donor segment coding, creation of stewardship event records, and recording of stewardship-related activities and interactions within the donor database.
- Help operationalize a legacy recognition strategy for donors who have recognition in our existing Mississauga Hospital site.
Support with the stewardship journey of donors who are part of a long-term stewardship strategy.
Support the Senior Manager, Donor Experience as required in the development and implementation of new initiatives and tactics that will enhance the overall donor journey at the Foundation.
- Provide ah-hoc support as needed to Donor Experience team members.
QUALIFICATIONS
- University degree or college diploma in a related discipline.
- 1-3 years of experience in fundraising, donor relations, customer experience, event coordination, communications, or a related field. Event experience is considered an asset.
- Knowledge of best practices and tactics related to donor stewardship and recognition.
- Strong interpersonal skills, effective at building relationships and able to work well with donors, colleagues and key Foundation and Hospital stakeholders.
- Ability to work independently and efficiently in a busy environment managing multiple projects, shifting priorities, and tight deadlines.
- Strong organizational and project management skills with meticulous attention to detail.
- Excellent writing and communication skills and knowledge of digital outreach.
- Highly professional and articulate with sensitivity, discretion, and an appropriate demeanour.
- Experience working in hospital environment, and/or health-related charity is considered an asset.
TECHNICAL SKILLS
- Strong proficiency with Microsoft 365 applications (Outlook, PowerPoint, Excel, Word, Teams and SharePoint)
- Donor/Client database experience (Raiser’s Edge and Luminate Online experience strongly preferred)
WORK ENVIRONMENT
- Willingness to work flexible hours and to tight deadlines as needed —some after-hours work may be required.
- Hybrid work schedule with 1 day in the office.
- Valid driver’s license and access to a reliable vehicle an asset.
Every application is reviewed by a human recruiter and all hiring decisions are made by people. All positions posted on the Trillium Health Partners Foundation Careers Site represent current vacancies, unless otherwise posted in the job description.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners Foundation will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
We thank all those who apply but only those selected for further consideration will be contacted.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.