Posted 19 days ago
AVP Commercial Credit
@ FirstOntario Credit Union
Burlington, Ontario
Overview
FirstOntario Credit Union is hiring an Associate Vice President, Commercial Credit to lead its commercial credit adjudication team. The role reviews and approves commercial and small business loan applications, manages team performance and portfolio risk, and supports credit policy improvement. The position is full-time, hybrid, and paid $145,982 to $182,478 annually.
Pay:
$145,982–$182,478 a year
Responsibilities:
- Review and approve commercial and small business credit applications
- Lead and coach the commercial credit adjudication team
- Monitor portfolio performance against key risk indicators
- Ensure credit decisions comply with risk framework and regulations
- Manage department budget and service level commitments
Requirements summary:
- Post-secondary degree or diploma in business or economics
- 10 to 15 years of commercial lending experience
- 5 to 10 years of commercial real estate lending experience
- 5 to 10 years managing high-performing teams
- Strong negotiation and analytical skills
- Highly proficient with MS Office and credit adjudication software
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · prevue
- Employer posting date
- 2026-10-18
- First seen by our source
- 2026-10-23
- Source record updated
- 2026-10-23
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Director |
| Department | Business operations |
| Experience | 10+ years |
| Management experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Business, Economics |
| Perks mentioned | Retirement plan, Wellness, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
FirstOntario Credit Union
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Full company description
When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services. With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re governed. Today, FirstOntario Credit Union serves more than 115,000 Members with a full suite of banking products and has 29 locations serving 14 communities within the Hamilton, Halton, Niagara, Haldimand/Norfolk and Oxford regions.
- LinkedIn followers
- 11,946
- People associated on LinkedIn
- 594
- Reported office locations
- 970 S Service Rd, Hamilton, ON L8E 6A2, CA
- Other recorded names
- FirstOntario Credit Union
- Profile identifies a recruitment agency
- No
When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services. With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 201-500 employees |
| Headquarters | Hamilton, ON |
| Organization type | Privately Held |
| Year founded | 1939 |
| Open jobs on Jobsy | 25 |
| View page |
Why FirstOntario?
- Competitive compensation packages
- Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
- Enhanced mental health benefits through SunLife and TELUS Health
- Exclusive banking benefits
- Up to $1000 per year towards professional development
- Pension Plan
- Flex-work environment
- Company-wide Employee Volunteer program (Blue Wave Program)
- Employee and Family Assistance Program
Job Overview
The Associate Vice President (AVP), Commercial Credit is responsible to lead the Commercial Credit team within FirstOntario, ensuring the group meets its mandate of providing effective credit risk adjudication, control and oversight of the commercial and small business lending portfolio. The team delivers professional credit adjudication support across all commercial and small business lending products.
The AVP, Commercial Credit is responsible for provision of outstanding service in commercial credit activities and supporting development of new and innovative approaches to credit management.
Role
- Review, recommend, and approve credit applications within your approval authority
- Lead the Commercial Credit adjudication team, ensuring each team member is meeting their individual accountabilities and objectives with a high level of accuracy, professionalism, and efficiency
- Ensure the team is meeting its established commitments and service level standards to internal and external partners for loan adjudication to support FirstOntario's growth strategy in commercial and small business lending
- Ensure commercial and small business lending decisions approved by yourself and the team are within FirstOntario's risk appetite and Credit Risk Management Framework
- Regularly coach and provide feedback to your team members to enable them to have confidence in what they do and help them grow
- Ensure risks control within the commercial credit process are executed accurately and in compliance with regulatory and internal requirements
- Monitor and assess portfolio performance against established key risk indicators
- Support the team in reviewing and approving commitment letters, renewal documentation, pre-funding documentation and loan fundings within established credit procedures
- Support the ongoing enhancement of credit policy and process improvement, to ensure operating efficiency, while maintaining effective risk control
- Facilitate recommendations and presentation of credit files at the Management Credit Committee and Board, when required by policy
- Maintain expert-level knowledge of FirstOntario's lending products, parameters, credit procedures, systems and tools
- Establish effective working relationships with internal business partners and leaders across the organization and external business contacts to support the team's objectives
- Maintain knowledge of industry developments and trends, economic conditions in an effort to support our continued evolution as a commercial lender, as we expand and grow our commercial lending business
- Assist with development of new technologies, process improvements and innovations to ensure FirstOntario is well positioned to deliver services that improve member experience and profitability while protecting member assets
- Manage resources to meet department budget, business plans, and service level agreements, monitoring variances and taking action to ensure targets are met
- Ensure the team adheres to all audit, compliance, and internal control requirements
- Communicate clearly, respectfully, and effectively to your team and across the organization
- Impart your expert knowledge on staff and colleagues to help them stay on top of the evolving business environment
- Participate actively in personal professional development, and the development of your team
- Perform other duties as required
Required Skills
- Post‑secondary degree or diploma in business, economics, or a related discipline; an equivalent combination of education and experience will also be considered
- Minimum 10-15 years of commercial lending experience, including experience in relationship management, credit risk underwriting and adjudication
- Have 5-10 years of commercial real estate lending experience and 5-10 years of non-real estate lending experience (commercial and small business) to support the future growth of FirstOntario
- Have 5-10 years of experience managing high-performing teams, with demonstrated ability to engage, lead, coach and develop a team of people to deliver excellent service
- Expertise in commercial credit products, procedures and services including in-branch, online, mobile, teleservice and other channels by utilizing your extensive experience within the financial services industry
- Strong negotiating skills, ability to exercise sound judgement and make informed credit decisions under pressure
- Strong analytical and problem-solving skills in handling complex credit issues and be resourceful in ways to find innovative solutions
- Possess an innate ability to be detail-oriented, use good judgment and ensure the accuracy of numerical data and cost-effective use of company budget dollars
- Ability to manage multiple priorities and strict deadlines
- Flexible and adaptable to changing priorities and able to lead in difficult and challenging situations and deal with uncertainty
- Forward- thinking and strategic approach, ensuring to stay ahead of market changes and best practices within the industry
- Highly proficientusingacomputerparticularlyMSOfficeandcreditadjudication software
- Collaborative team player willing to support colleagues as needed
- Responsive and service‑oriented, with a commitment to supporting all internal and external partners
- Excellent interpersonal skills with strong verbal and written communication and presentation abilities
- Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures
- Be willing to work flexible hours to accommodate business need ,networking ,and community involvement
This is a hybrid role. This posting is for an existing vacancy.
Salary Range: $145,982 to $182,478 annually.
Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.
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