Posted 4 days ago
Bar Supervisor - Pigeonhole Downtown
@ Concorde Entertainment Group
Calgary, Alberta
Overview
Concorde Entertainment Group is hiring a full-time Bar Supervisor for Pigeonhole Downtown, a restaurant and wine bar. The role leads and trains hourly bar staff, prepares and serves drinks, handles guest service, and supports inventory and profit goals. The posting offers a competitive hourly wage, extended health benefits after 90 days, paid sick and bereavement leave, and a 25% food and beverage discount.
Responsibilities:
- Lead, train and coach hourly bar staff
- Prepare and serve alcoholic and non-alcoholic beverages
- Handle guest complaints and service recovery
- Manage inventory, ordering and billing
- Maintain cleanliness, equipment and safety
Requirements summary:
- Valid ProServe certification required
- 1–2 years of cocktail bar experience preferred
- Previous experience supervising or leading a team
- Strong cocktail and beverage knowledge
- Comfortable using Microsoft Office
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Licences & certifications | ProServe |
| Perks mentioned | Employee discount, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Concorde Entertainment Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Concorde Group entered Calgary’s hospitality scene in 1987 with the opening of Republik, a college bar dedicated to alternative music fans and 38 years later has grown to become one of Canada’s largest and most diverse hospitality companies. Now with a total of 21 establishments under its banner, each with its own unique vision, Concorde Group remains focused on bringing exceptional dining and entertainment experiences to Calgary. Whether you're looking for a seat on a patio, a gourmet meal, a counter-served burger and shake or a night out on the town, Concorde Group is always at the heart of fun offering something for all Calgarians.
- LinkedIn followers
- 2,965
- People associated on LinkedIn
- 252
- Reported office locations
- 2507 16 St SE, Calgary, Alberta, CA
- Business categories
- Restaurants
- Food and Beverage
- Catering
- Other recorded names
- Concorde Entertainment Group
- Specialties
- Hospitality
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Concorde Group entered Calgary’s hospitality scene in 1987 with the opening of Republik, a college bar dedicated to alternative music fans and 38 years later has grown to become one of Canada’s largest and most diverse hospitality companies. Now with a total of 21 establishments under its banner, each with its own unique vision, Concorde Group remains focused on bringing exceptional dining and entertainment…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 1,001-5,000 employees |
| Headquarters | Calgary, Alberta |
| Organization type | Privately Held |
| Year founded | 1987 |
| Specialties | Hospitality |
| Open jobs on Jobsy | 92 |
| View page |
ABOUT THE POSITION
The Bar Supervisor contributes to the oversight of front of house operations. This position is responsible for several functions including but not limited to coordination of sales, training, employee and guest service, opening and/or closing, and service recovery where needed. The Bar Supervisor must ensure a positive company image is always maintained through client and employee interactions through consistent delivery of remarkable service.
WHO WE ARE
Beltline staple, Pigeonhole, has set up a sister roost in the heart of downtown, as part of our multi-concept venue on the second floor of Stephen Avenue Place. Pigeonhole on 8th operates as an all-day restaurant, offering a full breakfast and lunch program before moving into its familiar and award-winning dinner service. One part wine bar, one part snack bar, one part diner, all parts hangout, this dynamic space with a democratic and ever-changing menu promises to please the flock. With seasonal, thoughtfully prepared dishes perched next to house staples like shrimp cocktail, Nathan's Famous glizzy’s and Kaluga caviar, our menu offers an approachable, intentional spread.
WHAT WE OFFER
- Competitive Hourly Wage
- Extended health benefits after 90 days for all full-time employees
- Paid leave for sick and bereavement
- Professional development financial support
- 25% Company-wide food & beverage discount & access to frequent local business discounts/specials
WHAT YOU'LL DO
Lead, train, coach, and support hourly staff. Communicate departmental goals, delegate responsibilities, manage workloads, provide feedback, and address employee concerns.
Assist with onboarding and training new employees, monitor performance, encourage teamwork, and recognize staff achievements.
Prepare, mix, and serve alcoholic and non-alcoholic beverages while ensuring consistency, quality, and adherence to recipes and service standards.
Deliver excellent customer service, handle guest complaints professionally, and ensure requests and concerns are resolved quickly.
Assist with ordering products, maintain inventory, monitor portion sizes, ensure accurate billing, and help meet departmental profit goals.
Maintain cleanliness, equipment, and workplace safety while following all food and beverage regulations and company policies.
Act as a link between management and hourly employees, communicate operational challenges, suggest improvements, and help implement new procedures.
Ensure efficient service, meet drink preparation times, attend meetings, assist with administrative duties, and support other team members when needed.
WHAT YOU HAVE
1–2 years of cocktail bar experience preferred.
Previous experience supervising or leading a team.
Strong knowledge of cocktails, beverages, food and beverage operations, and customer service.
Excellent communication, interpersonal, and problem-solving skills.
Ability to manage employee concerns, performance reviews, and disciplinary matters.
Strong organizational skills and the ability to delegate and work under pressure.
Professionalism, leadership, accountability, and a positive attitude.
Budgeting and basic accounting knowledge are considered an asset.
Valid ProServe certification required.
Comfortable using Microsoft Office.
Physically able to stand for entire duration of shifts and lift up to 50 lbs.
Journal
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