Bartender - Carletto

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.

Carletto is the latest restaurant from Gray Collection, bringing the elegance and warmth of Italy to Ottawa. Inspired by traditional Italian gatherings and the simple pleasure of good food, the restaurant blends authentic cuisine with a contemporary spirit. Featuring fresh pasta, wood-fired pizzas, and carefully selected ingredients, each dish celebrates sharing and generosity.

The Bartender provides a high level of hospitality to guests by preparing and serving beverages and food items from the café and bar menus. They follow all steps of service while ensuring quality, consistency, and compliance with food and beverage standards. They also prepare beverage orders for the dining room and support overall service operations. The main responsibilities include but are not limited to:

RESPONSABILITIES

• Greet guests warmly, assist with seating when possible, and answer phone inquiries
• Prepare and serve all beverage orders according to recipes, standards, and timing
• Interact with guests, assess their needs, and make recommendations
• Handle cash and card transactions accurately and maintain the bar till
• Take and process room service orders, delivering them when possible
• Maintain product quality by following established recipes and presentation standards
• Set up, clean, and close the bar while maintaining organization and sanitation standards
• Restock supplies, prepare garnishes and mixes, and ensure product availability
• Receive and manage inventory, including rotation and stock control
• Use equipment safely and according to training
• Maintain clear communication and teamwork with staff and management
• Uphold professional appearance, attitude, and company standards at all times
• Follow all health and safety regulations and report unsafe conditions

QUALIFICATIONS

• Exceptional knowledge of relevant beverages and legally allowed to serve alcohol (Smart Serve certified)
• Ability to effectively communicate both verbally and in writing in English and French
• Strong interpersonal skills with a passion for hospitality
• Possess a strong work ethic with a desire to achieve team goals
• Ability to prioritize and manage your time during high volume and busy times
• Being physically able to move quickly, bend, and reach throughout your shift; able to stand and walk for long periods of time 8+ hours and lift at least 50 pounds
• Flexible schedule with availability on evenings, weekends and holidays
• Valid work permit required

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BENEFITS:

• Group insurance plan with telemedecine
• Group RRSP and DPSP (Deferred Profit Sharing Plan)
• 50% employee discount at all of our establishments for the employee and up to 3 guests
• Discounts with our business partners (transportation, wellness, leisure)
• Company culture that values employees
• Employee recognition events
• Growing company with opportunities for career development and personal growth

We thank you for your interest. Only individuals selected to be interviewed will be contacted.

In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.