Posted 10 days ago
BDC ADVISOR
@ Bannister Automotive Group
Chilliwack, British Columbia
Overview
Bannister Automotive Group is hiring a BDC Appointment Coordinator for its Bannister Kia Chilliwack team. The role books service appointments by inbound and outbound phone calls across several dealerships and keeps customer and vehicle records current. The posting offers competitive wages with performance incentives, extended health, dental and vision benefits, and a group RSP contribution.
Responsibilities:
- Answer inbound calls to schedule service appointments
- Make outbound calls to reconnect with customers
- Coordinate appointment availability for various makes and models
- Update customer and vehicle records
- Support campaigns, promotions and appointment reminders
Requirements summary:
- Strong communication and customer-first approach
- Excellent attention to detail and time management
- Proficient computer and data entry skills
- Comfortable in a fast-paced, multitasking environment
- Dealership or service appointment experience is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bannister Automotive Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
A Family Business with Family Values.
Full company description
Join our dynamic team at Bannister Automotive Group, a leading automotive dealer group in Western Canada. We specialize in the sales and service of top brands such as GM, Ford, Chrysler, Dodge, Jeep, Ram, Honda, Hyundai, Isuzu, Kia, and Nissan, alongside Harley-Davidson, Triumph, and Honda Powersports. We foster a family-oriented atmosphere and offer ownership opportunities to key stakeholders, providing exciting career paths for anyone interested in automotive sales, service, and customer service. Across our group of nearly one thousand team members, we uphold our core DRIVEN values: DRIVEN - We follow through on our commitments. RESPECT - We value and respect all team members and customers. INTEGRITY - We operate ethically within our business. VALUE - We strive to deliver premium customer service. EXCELLENCE - We continuously pursue improvement. NO EXCUSES - We take full accountability. Join us as we continue our 40+ year legacy of providing top-quality customer service and vehicle accessibility across Western Canada, building a diverse and progressive network of dealerships rooted in family values.
- LinkedIn followers
- 2,848
- People associated on LinkedIn
- 137
- Reported office locations
- 4-3302 Appaloosa Rd, Kelowna, British Columbia, CA
- Business categories
- Direct Sales
- Retail
- Automotive
- Customer Service
- Other recorded names
- Bannister Automotive Group
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Join our dynamic team at Bannister Automotive Group, a leading automotive dealer group in Western Canada. We specialize in the sales and service of top brands such as GM, Ford, Chrysler, Dodge, Jeep, Ram, Honda, Hyundai, Isuzu, Kia, and Nissan, alongside Harley-Davidson, Triumph, and Honda Powersports. We foster a family-oriented atmosphere and offer ownership opportunities to key stakeholders, providing exciting…
| Field | Value |
|---|---|
| Industry | Motor Vehicle Manufacturing |
| Company size | 1,001-5,000 employees |
| Headquarters | Kelowna, British Columbia |
| Organization type | Privately Held |
| Year founded | 1979 |
| Open jobs on Jobsy | 31 |
| View page |
Drive Your Career Forward with Bannister — We’re Hiring a BDC Appointment Coordinator!
Are you someone who loves helping people, thrives on a busy phone line, and brings energy to every conversation? At Bannister Automotive Group, you’re not just booking appointments — you’re building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada’s Best Managed Companies, we’re proud to be a family-owned group where your growth matters and your contributions are seen.
We’re currently looking for a BDC Appointment Coordinator to join our Bannister Kia Chilliwack team. If you're organized, customer-focused, and ready to support our dealerships behind the scenes, this could be the opportunity you’ve been waiting for.
The Drive Ahead
- Answer inbound phone calls to schedule service appointments across multiple dealership locations
- Make outbound calls to reconnect with customers and schedule follow-ups
- Coordinate appointment availability for various makes and models
- Accurately update and maintain customer and vehicle records in the system
- Support dealership campaigns, service promotions, and appointment reminders
- Escalate concerns as needed to ensure excellent customer experience
- Collaborate with teammates in a fast-paced, high-volume call environment
Performance Essentials
- Strong communication skills and a customer-first approach
- Excellent attention to detail and time management
- Comfortable working in a fast-paced, multitasking environment
- Proficient computer and data entry skills
- Friendly, professional, and team-oriented mindset
- Previous experience in a dealership or service appointment setting is an asset
Bannister Accessories
- Competitive wages based on industry benchmarks with performance based incentives
- Extended benefits package, including health, dental, and vision care
- Group RSP contribution program for long-term financial support
- Unlimited career growth across the Bannister Automotive Group — internal candidates are prioritized
- Ongoing training and professional development
Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.
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