Posted 6 days ago
Benefits Navigator
@ Humankind Global Recruitment
Ottawa, Ontario
Overview
Humankind Global Recruitment is hiring a full-time Benefits Navigator in Ottawa for 270 West Consulting, which helps Canadian veterans and their families access Veterans Affairs Canada and community benefits. The role assesses and coordinates health and disability claims, runs client orientation sessions and maintains benefit records. The posting requires French fluency, a valid driver's licence with a reliable vehicle, and a background check, and offers a competitive starting salary, paid vacation and health, dental and life insurance.
Responsibilities:
- Assess and coordinate client health and disability benefits claims
- Serve as main contact for benefit inquiries and issue resolution
- Conduct client orientation sessions on benefits and application processes
- Maintain client benefit records and data integrity
- Assist with client enrollment, account setup and form preparation
Requirements summary:
- Minimum 2 years customer service or similar experience
- Fluent French required
- High school diploma required, post-secondary preferred
- Excellent written and verbal communication
- Valid driver's licence and reliable vehicle required
- Knowledge of military terminology and careers is an asset
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-08
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Social & community services |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | French, English |
| Driver’s licence | required, own vehicle |
| Background checks | criminal record |
| Encouraged to apply | Indigenous peoples, Women, Racialized people, People with disabilities, 2SLGBTQ+, Newcomers to Canada |
| Education | High school (required), College diploma (preferred) |
| Perks mentioned | Generous paid time off |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Humankind Global Recruitment
| Field | Value |
|---|---|
| Open jobs on Jobsy | 11 |
Benefits Navigator
Ottawa, ON Canada
Permanent, Full-time
We have partnered with 270 West Consulting, who are dedicated to supporting Canadian Armed Forces personnel. Through compassion, professionalism, and personalized care, 270 West Consulting assist veterans in navigating services and benefits to ensure they receive the support they deserve.
270 West Consulting have proudly supported thousands of Canadian Veterans. Their mission is to help veterans, and their families understand and access the benefits and services available to them through Veterans Affairs Canada and community resources. We are hiring an employee for our Benefit Navigator role to join their growing team.
Key responsibilities include
- Assessing and coordinating client benefits programs, including health claims, disability claims, and other health related benefits
- Serving as the main point of contact for clients regarding benefit inquiries and issue resolution
- Conducting client orientation sessions to inform about available benefits and application processes.
- Collaborating with the team lead and other benefit navigators to ensure accurate and timely communication of benefit updates and changes
- Maintaining client benefit records and ensure data integrity
- Assisting with client enrollment process, including account set up, form preparation, and client information sessions
- Staying up to date on industry policies and regulations related to client benefits, such as Veteran Affairs, RCMP, etc
Key requirements include
- Minimum of 2 years of proven experience in customer service or a similar role
- Fluency in French is required
- Previous experience in the Canadian Armed Forces considered an asset
- Knowledge of military terminology and careers
- High School Diploma required, Post secondary education preferred role Excellent communication skills, both written and verbal
- Ability to work independently and prioritize tasks in a fast-paced environment
- Valid driver's license and own a reliable vehicle is required
Be part of a meaningful mission supporting Canadian veterans. Work in a collaborative and supportive team environment. Competitive starting salary. Paid vacation. Benefits package including heath, dental and life insurance. The successful candidate will be required complete a background check.
If this sounds like the ideal position for you then apply today!
Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference may be given to Canadian citizens and permanent residents.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.