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Posted 23 days ago

Bilingual Bellperson (Part-Time)

@ AccorHotel

Ottawa, Ontario

$19.93/hrOn-sitePart-time
Apply now
SIGNALS

Overview

Fairmont Chateau Laurier in Ottawa is hiring a part-time bilingual bellperson to welcome guests, handle luggage and answer inquiries for the Concierge Team. The role requires fluent spoken and written French and English, constant standing and walking, and frequent heavy lifting and pushing of luggage carts. The posted pay is $19.93 per hour.

Pay:

$19.93 an hour

Responsibilities:

  • Welcome guests and provide first and last impressions
  • Deliver and check luggage and amenities
  • Keep the hotel lobby clean
  • Answer guest inquiries and give directions
  • Assist the Lobby Concierge Team

Requirements summary:

  • Fluent spoken and written French and English
  • Previous customer contact experience
  • Friendly, outgoing and team-oriented personality
  • Good knowledge of local restaurants and attractions
  • Remains calm and courteous at all times

Tools & skills

Benefits mentioned

Health insurance
Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2026-10-14
First seen by our source
2026-10-14
Source record updated
2026-10-21

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical high · lift 50 lb · computer low
LanguagesEnglish, French
Perks mentionedEmployee discount, Free or discounted meals

Summary and details written by AI from the posting; the employer’s posting is the authority.

AccorHotel

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

LinkedIn followers
2,542,950
People associated on LinkedIn
98,406
Reported office locations
  • 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR
  • 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR
  • 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID
  • Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Business categories
  • Resorts
  • Leisure
  • Hospitality
  • Hotel
  • Marketing
  • Location Based Services
  • SEO
  • Tourism
  • Food and Beverage
  • Advertising
  • Events
  • Travel
Other recorded names
  • AccorHotel
  • Accor
  • Accor Apartments & Realty
Specialties
  • Hospitality and Catering
Profile identifies a recruitment agency
No
Reported total investment
4,348,879,078

Currency and observation date were not supplied; this is not a current valuation or a funding round.

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience…

FieldValue
IndustryHospitality
Company size10,001+ employees
HeadquartersIssy-les-Moulineaux, Paris Region
Organization typePublic Company
SpecialtiesHospitality and Catering
Open jobs on Jobsy283
LinkedInView page
Job description

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Bilingual Bellperson (Part-Time).

What is in it for you:

  • Wonderful company culture - our colleagues are at the heart of all that we do
  • Food & Beverage discount of 50% in our restaurants
  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Comprehensive extended health benefits package
  • Full rate of pay of $19.93/hour

Job Description

Reporting to the Concierge Team, responsibilities and essential job functions include but are not limited to the following:

  • Provide outstanding service to our internal and external guests
  • Welcome every guest to Fairmont Château Laurier with professionalism and friendliness
  • Provide guests with a superior first and last impression of the hotel
  • Ensure safety of colleagues and guests by working safely
  • Delivery of hotel luggage and amenities, keeping hotel lobby clean, providing luggage check service, directing guests and answering guest inquiries, tour luggage pick-up and delivery
  • Assist the Lobby Concierge Team when required
  • Other duties as required

Qualifications

  • Fluency in both spoken and written French and English is mandatory due to the diverse clientele.
  • Friendly personality and desire to work in a team-based environment
  • Previous customer contact experience
  • Proven guest excellence, good knowledge of local restaurants and attractions
  • Extremely outgoing personality is required
  • Remains calm and courteous at all times

Additional Information

Physical Aspects of Position (included but not limited to):

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 50 lbs
  • Frequent loading, pushing and pulling of luggage carts weighing up to 500 lbs
  • Constant kneeling, pushing, pulling, lifting

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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