Posted 2 days ago
Bilingual Claims Administrator
@ Pitcher & Doyle
York, Ontario
Overview
Pitcher & Doyle is hiring a bilingual Claims Administrator to process, track and manage claims accurately and on time. The role involves reviewing claim documentation, coordinating with internal teams and external parties, and checking compliance with regulatory and certificate requirements. Full-time, hybrid, with health and dental benefits, RRSP match, paid vacation and a bonus structure.
Responsibilities:
- Process and track incoming claims per company policy
- Maintain claims records and verify documentation accuracy
- Communicate with claimants, insurers and internal teams
- Prepare claims activity reports and support audits
- Identify discrepancies or potential fraud and escalate
Requirements summary:
- Fluent in English and French, written and verbal
- Minimum one year administrative or customer service experience
- Knowledge of claims processes and documentation
- Proficient in Microsoft Outlook, Excel and Word
- Insurance industry experience is an asset
- EPIC experience is an asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-08
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Encouraged to apply | Women, Indigenous peoples, Racialized people, People with disabilities, 2SLGBTQ+ |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Pitcher & Doyle
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
WHY THIS ROLE MATTERS :
Pitcher & Doyle is hiring for a Claims Administrator who is bilingual in English and French. The Claims Administrator is responsible for the accurate and timely processing, tracking, and management of claims. This role involves reviewing claim documentation, coordinating with internal departments and external parties, and ensuring compliance with regulatory and certificate requirements. The ideal candidate has strong attention to detail, organizational skills, and experience in claims handling or administrative support.
WHAT YOU’LL BE RESPONSIBLE FOR:
•Receive, review, and process incoming claims in accordance with company policies and procedures.
•Maintain and update claims records in the claims management system.
•Verify claim information for accuracy, completeness, and compliance with certificate requirements.
•Communicate with claimants, insurance companies, vendors, and internal teams to obtain required documentation or clarify details.
•Monitor claim statuses and ensure timely follow-up and resolution.
•Prepare and distribute regular reports on claims activity, trends, and outstanding issues.
•Support claims adjusters or examiners with administrative tasks.
•Identify discrepancies or potential fraud and escalate as necessary.
•Assist in audit preparation and compliance tracking.
•Perform other administrative duties as assigned.
What YOU BRING TO THE ROLE:
•Minimum of 1 year of administrative or customer service experience; insurance industry experience is an asset
•Knowledge of claims processes and documentation requirements.
•Strong attention to detail, accuracy and organizational skills.
•Excellent written and verbal communication with a client service mindset
•Fluency in both English and French, with strong written and verbal communication skills in both languages, is required
•Proficient in Microsoft Office (Outlook, Excel, Word)
•EPIC experience is an asset
BENEFITS:
•Health and Dental Benefits
•RRSP Match Program
•Hybrid Work Environment
•Paid Vacation Time
•Bonus Structure
This is for an existing posting
Navacord DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants for this position
Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively
encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed
to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.
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