Posted 7 days ago
BILINGUAL CUSTOMER EXPERIENCE REPRESENTATIVE
@ Crown Lift Trucks ULC
Montréal, Quebec
Overview
Crown Lift Trucks ULC is hiring a bilingual Inside Sales Representative for its Saint-Laurent location. The role handles inbound and outbound customer contact by phone, email and live chat, qualifies leads and tracks interactions in CRM systems. Full-time permanent, Monday to Friday 8:00 am to 4:30 pm, on site.
Responsibilities:
- Engage customers by phone, email and live chat
- Qualify incoming leads and route them to sales teams
- Generate new opportunities through outbound calls
- Track customer interactions in CRM systems
- Provide accurate product and service information
Requirements summary:
- Bilingual in French and English (required)
- Advanced English for communicating with customers in other provinces
- 2+ years of sales experience preferred, willing to train
- College diploma an asset
- Comfortable with Microsoft Office and CRM tools
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-30
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Background checks | criminal record |
| Education | College diploma (preferred) |
| Perks mentioned | Retirement plan, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Crown Lift Trucks ULC
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Crown is one of the world’s largest material handling companies. Crown’s award-winning line of lift trucks maintains a reputation for advanced product design, engineering and integrated manufacturing processes. Offering a broad range of forklifts, as well as automation and fleet management technologies, Crown seeks to provide customers with forward-thinking and innovative solutions designed to improve performance and lower operating costs. Headquartered in New Bremen, Ohio, USA, Crown’s products are defining the future of material handling throughout the world. For more information, visit crown.com
- LinkedIn followers
- 1,179
- People associated on LinkedIn
- 68
- Reported office locations
- 210 Annagem Boulevard, Mississauga, ON L5T 2V5, CA
- 21 Tallgrass Court, Brantford, ON N3V 0A2, CA
- 160 Edilcan Drive, Concord, ON L4K 3S5, CA
- 30 Hanna Court, Belleville, ON K8N 5B5, CA
- 2970 Walker Road, Windsor, ON N8W 3R3, CA
- 2295 St. Laurent Boulevard, Ottawa, ON K1G 4H6, CA
- 3430 Rue Griffith, Montreal, QC H4T 1A7, CA
- 125, Rue Fortin Bureau 170, Québec City, QC G1M 3M2, CA
- Other recorded names
- Crown Lift Trucks ULC
- Crown Lift Trucks Canada
- Specialties
- forklifts
- lift trucks
- material handling
- supply chain
- logistics
- manufacturing
- warehousing
- and fleet management
- Profile identifies a recruitment agency
- No
Crown is one of the world’s largest material handling companies. Crown’s award-winning line of lift trucks maintains a reputation for advanced product design, engineering and integrated manufacturing processes. Offering a broad range of forklifts, as well as automation and fleet management technologies, Crown seeks to provide customers with forward-thinking and innovative solutions designed to improve performance…
| Field | Value |
|---|---|
| Industry | Transportation, Logistics, Supply Chain and Storage |
| Company size | 10,001+ employees |
| Headquarters | Mississauga, ON |
| Organization type | Privately Held |
| Year founded | 1945 |
| Specialties | forkliftslift trucksmaterial handlingsupply chainlogisticsmanufacturingwarehousingand fleet management |
| Open jobs on Jobsy | 25 |
| View page |
Make an Impact
At Crown Lift Trucks, you’re not just taking a job, you’re building a career with a company that values innovation, teamwork, and excellence.
Ready to grow with us? Apply today and be part of something bigger.
Join a Global Leader & Grow Your Career
Are you bilingual and passionate about delivering outstanding customer experiences? Looking to build a career with a company that invests in your growth?
Crown Lift Trucks Canada is looking for a motivated and customer-focused Bilingual Inside Sales Representative to join our dynamic and supportive team.
Crown Lift Trucks, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
At Crown, our people are our strength and your success is our priority.
WHAT YOU’LL DO
- Engage with customers via phone, email and live chat
- Qualify incoming leads and connect them with the right sales teams
- Proactively generate new opportunities through outbound calls
- Track and manage customer interactions in CRM systems
- Follow up on leads and contribute to sales success
- Provide accurate product and service information
- Collaborate with internal teams to ensure seamless customer support
WHAT YOU BRING
- Bilingual in French and English (required)
- College Diploma, an asset
- 2+ years of working experience in sales preferred, however willing to train.
- Strong communication and relationship-building skills
- Comfortable using Microsoft Office and CRM tools
- Highly organized with strong time management abilities
- Self-driven, proactive, and results-oriented
- Ability to multitask and prioritize effectively
- Team player with the ability to work independently
- Fluency in English (advanced level) is required 50% of the time to communicate with the customers in other provinces in Canada, with whom communication is conducted exclusively in English.
WHY JOIN CROWN?
- Competitive Benefits Package:
- Medical, dental, vision, life insurance
- Short-term & long-term disability coverage
- Financial Security:
- Pension plan
- Career Growth:
- Ongoing training and professional development
- Supportive Culture:
- Collaborative, team-oriented environment
- Work with industry leaders and cutting-edge solutions
ADDITIONAL INFORMATION
Job location: On-site, Saint-Laurent
Schedule: Monday to Friday, 8:00 am to 4:30 pm
Position: Full Time, Permanent
At Crown Lift Trucks, we believe in fairness and transparency. While most of our hiring decisions are made by people, we may use technology, including AI-based tools, to assist with parts of the process such as screening or assessments. If this happens, it is always supported by human review.
We welcome applicants with diverse backgrounds and do not require Canadian work experience for this role.
This job posting is for an existing vacancy (not for a future candidate pool).
Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.
We are an equal opportunity employer. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.
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