Posted 15 days ago
Customer experience representative
@ Lactanet
Sainte-Anne-de-Bellevue, Quebec
Overview
Lactanet is hiring a full-time Customer Experience Representative to process, validate and distribute information in its internal systems. The role handles phone and email inquiries, data corrections, report distribution and office logistics across offices and laboratories. Standard office conditions apply, with a hybrid arrangement possible.
Responsibilities:
- Answer internal and external inquiries by phone or email
- Process, verify and correct data
- Manage herd registrations and service changes
- Prepare and distribute reports and test results
- Coordinate mail, supplies and inventory
Requirements summary:
- Customer service experience
- Attention to detail and data accuracy
- Ability to follow departmental procedures
Tools & skills
Source and dates
Job-board feed · jobillico
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-23
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Laboratory |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Lactanet
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Canadian Network for Dairy Excellence.
Full company description
Lactanet is the premier source for herd management solutions, genetic information, software, tools, services and knowledge for dairy farmers and industry partners.
- LinkedIn followers
- 6,523
- People associated on LinkedIn
- 260
- Reported office locations
- 555, boul. des Anciens-Combattants, Ste-Anne-de-Bellevue, Québec H9X3R4, CA
- 660 Speedvale Avenue West, 101, Guelph, Ontario N1K 1E5, CA
- Other recorded names
- Lactanet
- Profile identifies a recruitment agency
- No
Lactanet is the premier source for herd management solutions, genetic information, software, tools, services and knowledge for dairy farmers and industry partners.
| Field | Value |
|---|---|
| Industry | Business Consulting and Services |
| Company size | 201-500 employees |
| Headquarters | Ste-Anne-de-Bellevue, Québec |
| Organization type | Privately Held |
| Year founded | 1966 |
| Open jobs on Jobsy | 31 |
| View page |
Lactanet is accepting applications for a Customer Experience Representative Full-time position. The role of this position is to process, validate, and distribute information within Lactanet’s internal systems, ensuring accuracy and compliance with established procedures. Provide quality customer service and timely follow-up to internal and external customers. Support daily operations through document production, mailing, report distribution, and office logistics across Lactanet offices and laboratories. This position is part of a union.
Position Overview
- Provide customer service and respond to internal and external inquiries by phone or email, resolving issues and ensuring timely follow-up.
- Process, verify, and correct data to maintain accuracy, integrity, and timely reporting.
- Manage herd registrations, service changes, data access requests, and report corrections.
- Prepare and distribute reports, test results, and operational documents.
- Coordinate mail, supplies, inventory, and administrative support for offices and laboratories.
- Follow departmental procedures, maintain documentation, and contribute to continuous improvement and team effectiveness.
Working Conditions
Standard office working conditions. Hybrid work arrangement possible.
How to Apply
If you meet the qualifications for this position, please submit your resume to [email protected] with Customer Experience Representative as the subject line.Journal
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