Posted 2 months ago
Bilingual Information Officer
@ Gatestone and Co. Inc
Overview
Gatestone and Co. Inc is hiring a bilingual Information Officer for a full-time, on-site role answering inbound calls about federal government programs and services. The work involves educating Canadians on how to access those programs, using a database and a computer. The posting states pay of $21.00 to $22.00 per hour and requires English and French.
Responsibilities:
- Answer inbound calls on federal programs and services
- Educate callers on available government programs
- Keep database information up to date
- Attend procedure and work-related meetings
Requirements summary:
- Excellent English and French communication, verbal and written
- Solid listening skills
- Basic computer and search engine skills
- Customer-centric approach and positive attitude
- Ability to multi-task and work in a team
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-09-24
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer moderate |
| Languages | English, French |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Gatestone and Co. Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
- People associated on LinkedIn
- 1,415
- Other recorded names
- Gatestone and Co. Inc
| Field | Value |
|---|---|
| Industry | Outsourcing and Offshoring Consulting |
| Headquarters | Toronto, Ontario |
| Open jobs on Jobsy | 2 |
| View page |
Join Us for a Dynamic In-Office Opportunity!
Join the Gatestone Team for a rewarding and dynamic career! At Gatestone, we prioritize the customer experience, embodying it in everything we do. We are looking for motivated representatives ready to help Canadians from coast to coast. As an Information Officer, you will deliver a first-class caller experience as a representative of the Federal Government of Canada. Information Officers are responsible for delivering quality information to citizens on government programs, services and initiatives, and guiding Canadians on how to access them.
At our office, you’ll benefit from hands-on training, real-time support, and direct access to a team of passionate professionals. By working on-site, you’ll have daily opportunities to build relationships, grow your career, and engage fully with our exciting company culture.
Why You’ll Love Working On-Site:
- Collaborative Environment: Connect with team members face-to-face to drive creativity and innovation.
- Immediate Support: Access real-time feedback, mentorship, and guidance from managers and colleagues.
- Career Growth: Build valuable connections and learn directly from industry experts.
- Engaging Culture: Join a vibrant workplace where everyone contributes to a positive, high-energy atmosphere.
What you can expect:
- Answer inbound telephone enquiries on federal programs and services.
- Deliver a first class caller experience as a representative of the federal government.
- Educate callers about federal programs and services available to them.
- Keep up to date on the information in the database.
- Develop knowledge of the Canadian government and its structure.
- Attend meetings on procedures and other work related subjects.
How you’ll be great at this:
- Customer centric, putting customers first!
- Excellent communication skills in both English & French, verbal & written
- Solid listening skills
- Basic computer & search engine skills (we will teach you the rest!)
- Positive attitude and professional work ethic
- Multi-tasking is a huge plus!
- Ability to work in a team setting
If you’re ready to immerse yourself in an engaging, growth-focused office setting, apply today to be part of our team!
Pay Range; 21.00 - 22.00
Journal
Only you can see this. Kept on this device, and in your account when you sign in.