Bilingual Manager, Benefits & Pension

Toromont Industries is looking for a Bilingual - Manager Benefits & Pension to join our team in Pointe-Claire! Reporting to the Director, Total Rewards, the Manager, Benefits & Pension provides leadership across three key pillars: Group Insurance, Retirement & Savings Programs, and Leave Management & Wellness. The role is responsible for developing and executing strategies that enhance the employee experience while ensuring effective governance, operational excellence, regulatory compliance, and cost management across Canada and the United States. Leading a team of specialists, the Manager - Benefits & Pension oversees the design, administration, and continuous evolution of group insurance plans, defined contribution pension and savings programs, disability and leave management practices, and wellness initiatives. Through strong partnerships with internal stakeholders and external providers, the Manager - Benefits & Pension ensures programs are competitive, sustainable, and aligned with Toromont's business and talent objectives.

As a Manager, Benefits & Pension, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best-in-class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Develop and execute the overall strategy for Group Insurance, Retirement & Savings, and Leave Management & Wellness programs across Canada and the United States.

• Evaluate program effectiveness, cost competitiveness, utilization trends, and employee needs and recommend enhancements aligned with organizational objectives.

• Lead annual strategic planning, program reviews, benchmarking activities, and market analyses to ensure programs remain competitive and sustainable.

• Establish governance frameworks, policies, and standards to support consistent administration and compliance across all business units.

• Oversee the design, administration, financial management, and continuous improvement of health, dental, life, disability, critical illness, EAP, and other insurance programs.

• Lead annual renewal and funding activities, including vendor negotiations, plan design recommendations, experience reviews, cost projections, and implementation of approved changes.

• Manage relationships with brokers, consultants, insurers, and third-party administrators to ensure service excellence and effective issue resolution.

• Monitor plan utilization and emerging market trends to identify opportunities for program optimization and cost containment.

• Provide strategic leadership and oversight for all retirement and savings programs, including defined contribution pension plans, group RRSPs, TFSA programs, and employee share ownership plans.

• Ensure effective governance, compliance, reporting, and administration of retirement programs in accordance with applicable legislation and fiduciary obligations.

• Partner with Finance, Payroll, vendors, and investment service providers to oversee contributions, reporting, audits, reconciliations, and committee requirements.

• Drive initiatives that enhance employee understanding and participation in retirement and savings programs.

• Provide oversight and direction for disability management, leave administration, accommodation processes, return-to-work programs, and wellness initiatives.

• Partner with HR, managers, carriers, and external providers to ensure effective case management and employee support.

• Develop and implement wellness strategies and programs that promote employee health, engagement, and overall well-being.

• Monitor trends and metrics related to leaves, disability claims, and wellness program participation and recommend proactive improvements.

• Lead, coach, and develop a team of benefits professionals to ensure effective delivery of programs and services.

• Establish service standards, operational processes, controls, and documentation to promote accuracy, consistency, and scalability.

• Provide subject matter expertise and training to HR, Payroll, Finance, managers, and employees on benefit, pension, leave, and wellness programs.

• Ensure compliance with applicable Canadian and U.S. legislation, regulatory requirements, and internal policies.

• Develop and manage benefits and pension budgets, financial forecasts, accruals, and reporting requirements.

• Oversee invoice approvals, reconciliations, vendor performance metrics, and financial controls.

• Lead cross-functional projects related to program implementation, harmonization, systems, vendor transitions, compliance initiatives, and process improvements.

• Prepare presentations, analyses, and recommendations for senior leadership and governance committees.

Must-haves for this role:

• Bachelor’s degree in Human resources, Business Administration, and/or equivalent experience (10+ years and 4-6 years overseeing a team).
• Excellent leadership and team management skills, with the ability to motivate and develop team members. Strong project management skills, with the ability to drive initiatives from concept to implementation.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Advanced proficiency in benefits administration systems, processes, and tools.
• Exceptional communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels. Ability to build strong relationships with carriers and vendors.
• Strong understanding of benefit principles and practices, including provincial/state legislation and design.
• Detail-oriented and organized, with the ability to manage multiple projects and priorities simultaneously.
• Commitment to continuous learning and staying updated on industry trends and best practices in benefits management.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• Commitment to integrity, confidentiality, and ethical conduct in all compensation-related activities.
• French language proficiency is required.
• CHRA, CEBS, FCIA, FSA is considered an asset.

About Toromont Industries

With over 7,300 employees and 56 locations from Manitoba to Newfoundland, Toromont Industries has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Industries, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Industries takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.