First seen by our source: 11 days ago
Branch Manager
@ Senior Helpers – Richmond, BC
Richmond, British Columbia
Overview
Senior Helpers of Richmond is hiring a full-time Branch Manager to lead day-to-day operations of an in-home senior care branch. The role drives revenue growth, builds partnerships with hospitals and senior living communities, and coaches care and office staff. The posting states Great Place to Work certification and a bachelor's degree preferred, with at least three years of home care or healthcare operations experience strongly preferred.
Responsibilities:
- Manage day-to-day branch operations and support care and office teams
- Develop strategies for client care quality and revenue growth
- Build partnerships with hospitals, senior living and healthcare providers
- Generate new leads through networking and digital marketing
- Coach and train internal staff
Requirements summary:
- Bachelor's degree preferred or 4+ years of relevant experience
- Three or more years of home care or healthcare operations strongly preferred
- Excellent organizational, communication and relationship-building skills
- Exposure to digital marketing
- Proven ability to lead and motivate a diverse team
Tools & skills
Source and dates
Source type not verified · hireology
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Education | Bachelor’s degree (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Senior Helpers – Richmond, BC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 6 |
Great companies need great leaders. Joining Senior Helpers of Richmond will let you use your entrepreneurial spirit, and operations, business, and sales development experience to inspire your team to deliver excellent care to our clients and their families. If you are looking for a workplace where you’re appreciated and valued, and want to make a difference in your community, we want you to apply to our Branch Manager position. Our Branch Manager will be responsible for the revenue growth, planning, directing, overseeing, and controlling the day-to-day operations.
Why Join Us?
- Great Place to Work® Certified
- Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging.
- Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony.
Job Duties:
- Manage the day-to-day operations, provide daily support and leadership to care and office teams.
- Develop and implement specific strategies that will ensure high-quality client care and effective utilization of resources, for growth and financial viability.
- Determine lead sources and establish and maintain partnerships with influence centers (hospitals, senior living communities including independent, assisted, memory care, and skilled nursing, rehabilitation, respite care, hospice, home health, physician practices, VA, and other related healthcare providers)
- Develop and manage new lead sources through face-to-face meetings, networking, and digital strategies; manage digital marketing functions.
- Establish a communication process for new clients that includes caregiver introductions, first day service calls, and a visit within the first 90 days.
- Collaborate with owner with coaching and training of internal staff members; ensure staff communications are accurate and thorough.
Qualifications:
- Bachelor’s degree preferred (or equivalent combination of 4+ years of relevant work experience)
- Minimum of three years of experience of operations in home care, home health, or healthcare strongly preferred.
- Possess exceptional organizational and rapport-building skills, be an active listener, attentive to detail and can prioritize in a changing environment.
- Possess excellent communication and follow-up skills with prospects, referral sources, and key influence center personnel.
- Possess a driven and independent spirit motivated by achieving results.
- Ability to develop partnerships by soliciting the commitment and buy-in of others.
- Have exposure to digital marketing.
- Proactive in foreseeing potential issues and providing appropriate resolution.
- Ability to work independently and have a positive influence on the team.
- Proven ability to lead, motivate, and encourage collaboration within a diverse team that results in achievement of goals.
- Complete other duties as assigned.
About Senior Helpers Richmond:
We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the US, Canada & Australia. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, and local laws.
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