First seen by our source: 23 days ago
Branch Manager
@ Senior Helpers Parent Account
Surrey, British Columbia
Overview
Senior Helpers Surrey North is hiring a full-time Branch Manager to lead day-to-day operations of its in-home senior care branch. The role covers revenue growth, planning, staff coaching, and building referral partnerships with healthcare and senior living providers.
Responsibilities:
- Manage day-to-day branch operations and lead care and office teams
- Develop strategies for client care quality, resource use, and growth
- Build partnerships with hospitals, senior living communities, and healthcare providers
- Generate leads through networking and digital marketing
- Track KPIs and produce weekly activity reports
Requirements summary:
- Bachelor's degree or equivalent 4+ years of relevant experience
- Three or more years of home care or healthcare operations experience preferred
- Strong organizational, rapport-building, and communication skills
- Proven ability to lead and motivate a diverse team
- Exposure to digital marketing
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · hireology
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (preferred) |
| Perks mentioned | Generous paid time off, Performance bonus, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Senior Helpers Parent Account
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Senior Care, Only Better.
Full company description
At Senior Helpers® our goal is to help seniors remain in their homes despite age-related illnesses and mobility challenges. We are a premier provider of in-home senior assistance and operate throughout Ontario. Senior Helpers is proud to lead the industry in providing specialized training for our team members, such as Senior Gems® that certifies our caregivers in Alzheimer's and Dementia care, and the industry’s first formal Parkinson's Care training program.
- LinkedIn followers
- 1,524
- People associated on LinkedIn
- 36
- Reported office locations
- 650 Kingston Rd, Suite 206, Pickering, Ontario L1V 1A6, CA
- Other recorded names
- Senior Helpers Canada
- Specialties
- Senior Helpers
- Senior Home Care Services
- Home Health Care
- In-Home Care
- Alzheimer's Care
- dementia care
- elder care
- elderly companion
- in-home caregiver
- long-term care
- elderly home care
- respite care
- and Parkinson's care
- Profile identifies a recruitment agency
- No
At Senior Helpers® our goal is to help seniors remain in their homes despite age-related illnesses and mobility challenges. We are a premier provider of in-home senior assistance and operate throughout Ontario. Senior Helpers is proud to lead the industry in providing specialized training for our team members, such as Senior Gems® that certifies our caregivers in Alzheimer's and Dementia care, and the industry’s…
| Field | Value |
|---|---|
| Industry | Home Health Care Services |
| Company size | 51-200 employees |
| Headquarters | Pickering, Ontario |
| Organization type | Privately Held |
| Specialties | Senior HelpersSenior Home Care ServicesHome Health CareIn-Home CareAlzheimer's Caredementia careelder careelderly companionin-home caregiverlong-term care |
| Open jobs on Jobsy | 85 |
| View page |
Great companies need great leaders. Joining Senior Helpers of Surrey North will let you use your entrepreneurial spirit, and operations, business, and sales development experience to inspire your team to deliver excellent care to our clients and their families. If you are looking for a workplace where you’re appreciated and valued, and want to make a difference in your community, we want you to apply to our Branch Manager position. Our Branch Manager will be responsible for the revenue growth, planning, directing, overseeing and control of the day-to-day operations.
Why Join Us?
- Great Place to Work® Certified
- #1 Premium Senior Care Brand in North America
- Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging.
- Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony.
Job Duties:
- Manage the day-to-day operations, provide daily support and leadership to care and office teams.
- Develop and implement specific strategies that will ensure high-quality client care and effective utilization of resources, for growth and financial viability.
- Determine lead sources and establish and maintain partnerships with influence centers (hospitals, senior living communities including independent, assisted, memory care, and skilled nursing, rehabilitation, respite care, hospice, home health, physician practices, VA, and other related healthcare providers)
- Develop and manage new lead sources through face-to-face meetings, networking, and digital strategies; manage digital marketing functions.
- Develop and maintain weekly activity reports and track KPIs.
- Establish a communication process for new clients that includes caregiver introductions, first day service calls, and a visit within the first 90 days.
- Collaborate with owner with coaching and training of internal staff members; ensure staff communications are accurate and thorough.
- Adhere to federal, provincial, and municipal laws and regulations.
Examples of Qualifications:
- Bachelor’s degree preferred (or equivalent combination of 4+ years of relevant work experience)
- Minimum of three years of experience of operations in home care, home health, or healthcare strongly preferred.
- Possess exceptional organizational and rapport building skills, be an active listener, attentive to detail and can prioritize in a changing environment.
- Possess excellent communication and follow-up skills with prospects, referral sources, and key influence center personnel.
- Possess a driven and independent spirit motivated by achieving results.
- Ability to develop partnerships by soliciting the commitment and buy-in of others.
- Have exposure to digital marketing.
- Proactive with foreseeing potential issues and providing appropriate resolution.
- Ability to work independently and have a positive influence on team.
- Proven ability to lead, motivate, and encourage collaboration within a diverse team that results in achievement of goals.
- Complete other duties as assigned.
Job Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short team & Long-term Disability
- Paid Time Off
- Life Insurance
- Pay On Demand
- Bonus structure
- Various Discount Programs
About Senior Helpers Surrey North
We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.
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