Posted 16 days ago
Branch Supervisor
@ Williams Machinery
Terrace, British Columbia
Overview
Williams Machinery is hiring a Branch Supervisor for its Terrace Branch to keep service, parts, and rentals running day to day alongside the Operations Manager. The role coordinates work orders, customer quotes, parts sourcing, rental contracts, and vendor liaison, and serves as the key on-site contact for customers and technicians. The posting describes a full-time, hands-on role with a competitive compensation package and comprehensive health and dental benefits.
Responsibilities:
- Coordinate service work orders, quotes, and technicians
- Support parts inquiries, sourcing, and returns
- Prepare rental contracts, invoices, and returns documentation
- Handle customer calls, walk-ins, and payments
- Keep the branch organized and safe
Requirements summary:
- Self-directed and resourceful
- Able to work independently and make sound decisions
- Strong customer service orientation
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-10-21
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Perks mentioned | Generous paid time off, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Williams Machinery
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
A Wesgroup Equipment Company - One of BC's Top Employers
Full company description
For over 120 years, Williams Machinery has been a leader in the forklift, container handling, compaction, and construction equipment industry. Our deep industry expertise and highly knowledgeable team put us above the competition. OUR PURPOSE: We keep you up and running. Your success is our success. We proudly carry the largest selection of premium and economy equipment brands. You can visit any of our full-service locations in Surrey, Kelowna, Prince George, and Terrace for new and used equipment, rentals, parts, service, and operator training courses. We back our massive equipment inventory with a relentless focus on service—because we value long-term partnerships, not just quick sales. As part of the Wesgroup Equipment family, we are honoured to be recognized as a Platinum Club member of Canada's Best Managed Companies, one of BC’s Top Employers, and one of Canada's Top Small & Medium Employers. CAREERS: Do what you love. Hands-on. People matter—a lot. Our culture is friendly and collaborative, and we always have each other’s backs. We operate as a lean team where your individual effort makes a real impact, solving problems and driving improvements for our customers. No one works in isolation. For your drive, hard work, and cool head (which you need because things move fast), we offer competitive pay, strong benefits, and clear opportunities to grow. We are always looking for driven people to join our team. Explore open roles across our family of brands and see why we are a Platinum Club employer at: https://www.williamsmachinery.com/company/careers/
- LinkedIn followers
- 4,598
- People associated on LinkedIn
- 63
- Reported office locations
- 10240 Grace Road, Surrey, BC V3V 3V6, CA
- Unit 102 - 880 Great Street, Prince George, British Columbia V2N 5R7, CA
- 174 Adams Road, Kelowna, British Columbia V1X 7R2, CA
- Other recorded names
- Williams Machinery
- Specialties
- Materials Handling Equipment
- Heavy Equipment Rentals
- Heavy Equipment Training
- Service
- Parts
- Forklifts
- Logistics Equipment
- Construction Equipment
- Equipment for Sawmills
- Landscaping Equipment
- and Rental Equipment
- Profile identifies a recruitment agency
- No
For over 120 years, Williams Machinery has been a leader in the forklift, container handling, compaction, and construction equipment industry. Our deep industry expertise and highly knowledgeable team put us above the competition. OUR PURPOSE: We keep you up and running. Your success is our success. We proudly carry the largest selection of premium and economy equipment brands. You can visit any of our full-service…
| Field | Value |
|---|---|
| Industry | Machinery Manufacturing |
| Company size | 51-200 employees |
| Headquarters | Surrey, BC |
| Organization type | Partnership |
| Year founded | 1906 |
| Specialties | Materials Handling EquipmentHeavy Equipment RentalsHeavy Equipment TrainingServicePartsForkliftsLogistics EquipmentConstruction EquipmentEquipment for SawmillsLandscaping Equipment |
| Open jobs on Jobsy | 9 |
| View page |
Take Ownership. Keep the Branch Running. Put Customers First.
Play a vital role in the day-to-day operations of our Terrace Branch, working closely with the Operations Manager to keep service, parts, and rentals running smoothly. This is a hands-on role for a self-directed, resourceful professional who can work independently, make sound decisions, and take ownership of daily priorities. As the key on-site contact for customers and technicians, you'll help keep operations moving, solve problems, and deliver the level of service our customers expect.
WHY THIS IS A STRONG MOVE FOR YOU:
- Variety in Your Day: Work across service, parts, and rentals, with a mix of customer interaction, coordination, and hands-on operational responsibilities.
- Make an Impact: Help keep jobs moving, customers informed, work orders completed, and branch operations organized and efficient.
- Be a Key Part of the Team: Work directly with branch management and technicians, contributing to customer satisfaction, safety, and the overall success of the Terrace Branch.
HOW YOU'LL MAKE AN IMPACT HERE:
- Coordinate Service: Create work orders and repair estimates, prepare quotes, obtain customer approvals, coordinate road and shop technicians, and ensure completed work is closed and invoiced.
- Support Parts Operations: Assist customers with parts inquiries, lookup and sourcing, shipping and receiving, inventory organization, and warranty and core returns.
- Keep Rentals Running Smoothly: Prepare rental contracts and invoices, coordinate equipment preparation and deliveries, and document returns, inspections, and damage.
- Deliver Excellent Customer Service: Handle customer calls and walk-in inquiries, communicate updates throughout the service process, collect payments, and help resolve customer needs.
- Keep the Branch Organized and Safe: Coordinate freight and equipment movements, maintain orderly work areas, liaise with vendors and contractors, and promote a safe, customer-focused work environment.
WHAT WE OFFER:
- Compensation: Competitive compensation package
- Benefits: Comprehensive health and dental benefits.
- Savings: RRSP matching.
- Vacation: Paid vacation.
- Career Growth: Opportunities to build your experience across service, parts, rentals, and branch operations.
- Team Environment: Work alongside a collaborative branch team where your organization, initiative, and customer service make a difference.
WHO WE ARE
As a Platinum Certified Canada's Best Managed Company and a 9-time Top Employer, Wesgroup Equipment supports customers across Western Canada through our family of brands — Williams Machinery, Westerra Equipment, and WE Rent. For over 120 years, we have delivered equipment and service solutions that keep our customers up and running.
Position Disclaimer: This posting provides a brief overview of the position. Additional details regarding duties, responsibilities, and expectations will be provided during the hiring process as applicable.
Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at [email protected].
Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Williams Machinery.
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