Posted 24 days ago
Branch Supervisor - Winnipeg
@ Liebherr-Canada Ltd.
Winnipeg, Manitoba
SIGNALS
Overview
Liebherr-Canada Ltd. is hiring a Branch Supervisor in Winnipeg to oversee field service operations and direct field service technicians. The role covers daily scheduling, customer escalation, work order and service report approval, and safety compliance. The posting states paid vacation from 3 weeks, a 6% employer RRSP match and a $3,000 annual education allowance.
Responsibilities:
- Supervise and schedule field service technicians
- Serve as front-line contact for service requests
- Review and approve work orders and service reports
- Monitor WIP and ensure timely job closing and invoicing
- Coordinate parts ordering with the Parts department
Requirements summary:
- 3+ years supervisory or management experience required
- Heavy equipment or related industry experience required
- OEM experience strongly preferred
- Exceptional coaching and leadership skills
- Computer proficient in Word and Excel
- Valid driver's licence required
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-21
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | ground: minimal |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | required |
| Perks mentioned | Generous paid time off, Retirement plan, Wellness, Paid training, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Liebherr-Canada Ltd.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 37 |
Job description
This position will oversee the Field Service operations for their assigned branch through the effective supervision and direction of the field service technicians. The Supervisor will determine methods and courses of action through efficient and effective planning, scheduling and performance management to ensure that exemplary customer service is delivered.
Responsibilities
Competencies
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sophia Jager.
One Passion. Many Opportunities.
The Company
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.
Location
Liebherr-Canada Ltd.
1345 Dugald Road
R2J 0H3 Winnipeg, MB
Canada (CA)
Contact
Sophia Jager
[email protected]
Responsibilities
- Provide strong support and communication for designated Field Service Technicians to foster employee engagement, teamwork & top performance
- Oversee the daily scheduling and planning of Field Service Technicians to ensure that the workforce is adequately assigned to meet and exceed customer expectations
- Serve as front line customer contact for Field Service requests, follow-up and service issues
- Assist customers and Field Technicians with technical issues by phone, email and in person as needed (escalate to Technical Assistance as required)
- Prepare service/repair quotes for customers as needed
- Build customer relationships and resolve customer issues directly or escalate to Service Manager as required (visit customer sites as required)
- Open work orders (including monthly No Charges) as required
- Accurately review, approve and enter as required service reports, time sheets, work orders and parts requisitions
- Monitor, review and maximize efforts to ensure appropriate levels of WIP on a daily basis and maintain timely closing/invoicing of all field jobs
- Champion and maintain all safety rules and procedures
- Liaise with Parts regarding parts ordering and availability to ensure timely completion of jobs
- Other duties as assigned
Competencies
- Must have experience within the Heavy Equipment or related industry, Heavy Equipment License is preferred
- 3+ years Supervisory or Management experience is required, OEM experience strongly preferred
- Exceptional interpersonal, coaching & leadership skills are required
- High level of professionalism and ability to interact calmly while under pressure
- Agile and adaptable to the changing demands of the industry
- Customer and employee centric
- Computer Proficient - Word, Excel (MS Office Suite)
- Valid driver's license is required
- Competitive wages
- Extensive benefits with employer paid premiums starting day 1
- Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
- 6% employer RRSP matching
- $3,000 annual allowance for continuing education
- International training & development work opportunities for select roles*
- And much more!
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sophia Jager.
One Passion. Many Opportunities.
The Company
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.
Location
Liebherr-Canada Ltd.
1345 Dugald Road
R2J 0H3 Winnipeg, MB
Canada (CA)
Contact
Sophia Jager
[email protected]
Journal
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