Posted 19 days ago
Business Partner, Client Development
@ Smart, Savvy + Associates
Vancouver, British Columbia
Overview
Smart, Savvy + Associates is hiring a Business Partner, Client Development for Technical Safety BC, a newly created full-time role in Vancouver, BC. The role turns technical and regulatory information into clear client resources such as videos, guides, FAQs and checklists, and works closely with marketing, communications, education and subject matter experts. The posting states a hybrid model with at least two office days per week, pay of $49.09 per hour (about $102,100 annually), and up to 15% travel within BC.
Pay:
$49.09 an hour
Responsibilities:
- Create videos, guides, FAQs, checklists and digital resources from complex technical information
- Work with internal teams to understand client needs and behaviour change
- Look across the client journey for opportunities to improve understanding and compliance
- Use client feedback and data to refine content
Requirements summary:
- 5+ years in content strategy, communications, education or instructional design
- Strong content creation skills across formats and channels
- Understanding of the client journey and how content influences behaviour
- Strong stakeholder skills and strong project management
- Degree in Communications, Education, Instructional Design or equivalent experience
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-10-18
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: minimal |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Communications, Education, Instructional Design |
| Perks mentioned | Generous paid time off, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Smart, Savvy + Associates
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We help companies find and hire marketing, communications + creative professionals, from coordinators to C-suite.
Full company description
Ever been stuck in a complex, drawn-out recruitment process that results in being unable to find the right person? (Or worse, hiring the entirely wrong one.) Just like that, you’re right back at the beginning. Now with less time and more stress. And zero prospects. As Vancouver, BC’s top marketing and communications recruitment agency, we know how challenging it is to find the right person in a competitive market. Since 2007, our team of marketers-turned-recruiters has made it easier for companies in Western Canada to find and hire the marketing, communications and creative professionals they need. Let us take the heavy lifting off your to-do list. As your recruitment partner, we will: + Find high-quality, thoroughly screened candidates to consider, ones who are a skills fit for the role and a culture fit for your company. + Support you as much (or as little) as you’d like at each stage of the hiring process. + Provide strategic insights along the way to help you successfully hire the right team member for your needs. Put an end to struggling through complex, drawn-out hiring processes that waste your time. Keep your energy focused on tackling your to-do list and delivering great results by trusting our team with your marketing, communications and creative recruitment needs. Need recruitment help? Use the Contact button above to send us a message or give our team a call at 1-888-607-6278 to begin the recruitment process for your team. Our recruitment agency supports clients across Western Canada, focusing on British Columbia (Metro Vancouver, Fraser Valley, Vancouver Island, and the Okanagan) and Alberta (Edmonton, Calgary).
- LinkedIn followers
- 33,739
- People associated on LinkedIn
- 10
- Reported office locations
- Vancouver, British Columbia V3X 3N5, CA
- Business categories
- Recruiting
- Staffing Agency
- Other recorded names
- Smart, Savvy + Associates
- Smart, Savvy + Associates (Recruitment Agency)
- Specialties
- Marketing Recruitment
- Communications Recruitment
- Recruitment
- Creative Recruitment
- Recruiters
- Marketing Jobs
- Communications Jobs
- Creative Jobs
- British Columbia
- Alberta
- Western Canada
- Vancouver
- BC Jobs
- Victoria
- BC Jobs
- Metro Vancouver
- Fraser Valley
- Vancouver Island
- Okanagan
- Edmonton
- Calgary
- Recruitment Agency
- Recruitment Firm
- and Specialized Recruiters
- Profile identifies a recruitment agency
- Yes
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Ever been stuck in a complex, drawn-out recruitment process that results in being unable to find the right person? (Or worse, hiring the entirely wrong one.) Just like that, you’re right back at the beginning. Now with less time and more stress. And zero prospects. As Vancouver, BC’s top marketing and communications recruitment agency, we know how challenging it is to find the right person in a competitive market…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 2-10 employees |
| Headquarters | Vancouver, British Columbia |
| Organization type | Privately Held |
| Year founded | 2007 |
| Specialties | Marketing RecruitmentCommunications Recruitment RecruitmentCreative RecruitmentRecruitersMarketing JobsCommunications JobsCreative JobsBritish ColumbiaAlberta |
| Open jobs on Jobsy | 7 |
| View page |
If you're skilled at turning complex information into clear, useful content that helps people understand what they need to know and what to do next, this role could be a great fit.
Smart, Savvy + Associates is pleased to partner with Technical Safety BC in their search for a Business Partner, Client Development.
In this newly created role, you'll create content that helps Technical Safety BC's clients navigate technical information, regulatory requirements and changes that affect how they work. You'll develop everything from videos, guides and checklists to FAQs and digital resources, taking complicated subject matter and making it practical, accessible and easy to act on.
Working alongside specialists in marketing, communications, and education, you'll determine the right approach for the problem at hand. You'll bring together elements of content strategy, communications and education, thinking about where clients are in their journey, what they need in that moment, and how to reach them in a way that works.
What You’ll Do
Create content that makes complex information easier to understand and act on
- Turn technical and regulatory information into clear, practical client resources, including videos, guides, FAQs, checklists, and microlearning.
- Develop content for the channels clients already use, from the website and client portal to notifications.
Understand the problem before creating the solution
- Work with internal teams to understand what clients need to know, where they’re getting stuck, and what behaviour needs to change.
- Look across the client journey for opportunities to improve understanding, adoption, and compliance.
- Use client feedback, data, and results to understand what’s working and refine your approach.
Be a strategic partner
- Collaborate with teams across Technical Safety BC, including Marketing, Communications, Education, Operations, Product and Technical Standards.
- Work closely with subject matter experts to translate their knowledge into content clients can understand and use.
- Ask good questions, challenge assumptions, and help stakeholders determine the right solution, rather than simply delivering what’s been requested.
What You Bring
- 5+ years of experience in content strategy, communications, education, instructional design, client enablement, or a related field.
- Strong content creation skills, with the ability to take complex subject matter and make it clear, useful, and actionable.
- Experience developing content across different formats and channels, ideally including digital resources, video or learning content.
- An understanding of the client or customer journey and how content, communications and education can influence behaviour.
- Strong stakeholder skills and the confidence to ask questions, provide recommendations and influence without authority.
- A strategic mindset and a hands-on approach. You’re as comfortable figuring out what should be created as you are helping create it.
- Strong project management skills, with the ability to manage priorities, meet deadlines, and keep others informed along the way.
- A degree in Communications, Education, Instructional Design or a related field, or an equivalent combination of education and experience.
Nice to Have
- Experience in a technical, regulatory, or similarly complex environment.
- Experience with adult learning, microlearning or behavioural insights.
- Familiarity with emerging content technologies and AI-enabled tools.
The Details
📍 Location: Vancouver, BC
🏢 Work model: Hybrid, with a minimum of two days per week in office
💰 Compensation: $49.09/hour, approximately $102,100 annually
🕒 Hours: Full-time, 40 hours per week
🚗 Travel: Occasional travel within BC, approximately 15% or less
🌴 Vacation: Three weeks annually (15 paid days)
💼 Benefits: Defined benefit pension, extended health, dental and disability coverage
If you love digging into complex subject matter, asking good questions and figuring out how to make information genuinely useful, we’d love to hear from you.
About Technical Safety BC
At Technical Safety BC, we matter to each other. Together, we apply a systems mindset to safety, embrace possibility, and act on what we learn. Our culture empowers and enables innovation and connection. Our environment welcomes diverse perspectives and learning is celebrated. We make decisions based on data and use our expertise to make the safety system equitable for all.
We see genius in diversity and are committed to creating an equitable and inclusive workforce. We recognize that diverse life paths and experiences contribute to the overall qualifications for each role. If you feel that you could excel in this position but do not necessarily meet the formal requirements, we encourage you to apply.
About Smart, Savvy + Associates
Smart, Savvy + Associates is a recruitment agency specializing in marketing, communications and creative roles. We work with organizations across Western Canada to connect them with experienced professionals who can make an impact.
We believe diverse teams make organizations stronger. Smart, Savvy + Associates welcomes applications from candidates of all backgrounds, experiences and perspectives.
Every application submitted to Smart, Savvy + Associates is reviewed by a member of our recruitment team.
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