Posted yesterday
Business Systems Analyst
@ Procom
Ottawa, Ontario
Overview
Procom is hiring a Business Systems Analyst on a 12-month contract, starting January 4, 2027, with a 24-month optional extension, to support a federal financial institution's Cyber Security Assurance function. The work covers requirements gathering, process improvement, testing and identifying secure AI and automation opportunities. The role is hybrid in Ottawa (10 on-site days a month), with fully remote also considered, and requires eligibility for a Government of Canada Secret clearance.
Responsibilities:
- Gather and document functional and non-functional requirements
- Improve business and system processes
- Facilitate workshops and stakeholder communications
- Develop user acceptance test plans and coordinate testing
- Prepare end-user documentation and deliver training
Requirements summary:
- 5+ years of recent business analysis experience
- 5+ years facilitating workshops with stakeholders
- Experience modelling processes with BPMN
- Experience writing use cases and acceptance test plans
- Degree or diploma in Business Administration, IT, Computer Science, Information Systems or Cyber Security
- Eligibility for Government of Canada Secret clearance
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (required) |
| Fields of study | Business Administration, Information Technology, Computer Science, Information Systems, Cyber Security |
| Security clearance | Secret |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Procom
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with Procom by checking out our client and talent ratings on ClearlyRated. Procom has long been recognized as a market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent. Relying on the excellence of individuals to make a difference, we know that people matter. And we want to work with you. CNESST License: AP-2504746, AR-2504747, AP-2000583, AR-2000584
- LinkedIn followers
- 195,312
- People associated on LinkedIn
- 1,304
- Reported office locations
- 30 St Clair Ave W, Toronto, Ontario M4V 3A1, CA
- 320 March Rd, 200, Ottawa, Ontario K2K 2E3, CA
- 333 7 Ave SW, Suite 2100, Calgary, Alberta T2P 2Z1, CA
- 10025 - 102A Avenue, Suite 1800, Edmonton, Alberta T5J 2Z2 , CA
- 1021 W Hastings St, Suite 1100, Vancouver, British Columbia V6E 0C3, CA
- 1280 Boulevard Lebourgneuf, 300, Québec, Quebec G2K 0H1, CA
- 1130 Situs Court, Suite 216, Raleigh, North Carolina 27606 , US
- Other recorded names
- Procom
- Specialties
- Hybrid Statement of Work and Contractor Management Technology
- Profile identifies a recruitment agency
- Yes
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 201-500 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Hybrid Statement of Work and Contractor Management Technology |
| Open jobs on Jobsy | 234 |
| View page |
Business Systems Analyst
Location: Hybrid, Ottawa (10 days on-site/month); fully remote also considered
Type: Full-time contract, 37.5 hrs/week
Duration: 12-month initial term, starting January 4, 2027 (24-month optional extension)
Language: English
Clearance: Must be eligible to obtain Government of Canada Secret clearance
Overview:
A federal financial institution requires a Business Systems Analyst to support its Cyber Security Assurance function. You will gather and document requirements, improve processes, and help identify secure, responsible AI and automation opportunities.
Key Responsibilities:
Conduct requirements gathering, analysis, documentation, and stakeholder validation of use cases and functional and non-functional requirements
Maintain requirements traceability throughout development and testing
Document, analyze, and improve business and system processes, and assess policies, programs, and services to recommend improvements
Identify AI and automation opportunities and define requirements for their secure and responsible use within Cyber Security Assurance
Facilitate workshops, presentations, and stakeholder communications, and maintain effective relationships with internal and external stakeholders
Develop user acceptance test plans, coordinate testing activities, and support functional and acceptance testing
Collaborate with development and change management teams to prepare end-user documentation and training materials, deliver training, and support knowledge transfer to the Service Owner and support teams
Support the development of performance metrics and the prioritization of client requests
Ensure service integration, data flows, and solution functionality align with evolving business needs, user expectations, and the Bank’s Cyber Security vision
Related activities and deliverables, as required
Required Qualifications:
Degree/diploma in Business Administration, Information Technology, Computer Science, Information Systems, or Cyber Security
5+ years of recent experience in business analysis, including requirements gathering, analysis, and documentation
5+ years of recent experience facilitating workshops with technical and non-technical stakeholders to gather, analyze, validate, and document functional and non-functional requirements
Experience communicating complex concepts, requirements, or proposals clearly to technical and non-technical audiences
Experience modelling and documenting business processes using recognized notation (e.g., BPMN) and process modelling tools
Experience developing use cases and supporting requirements throughout the solution development lifecycle
Experience developing test cases and/or user acceptance test plans, coordinating testing, and supporting functional and user acceptance testing
Technical Skills:
Requirements management and traceability (functional and non-functional requirements, use cases, acceptance criteria); systems analysis (system integration, data flows, translating business requirements into functional and system requirements)
This posting is for a public sector assignment. Compensation will be determined through the competitive bidding process and will be within the approved rate structure for this assignment.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.