Business Systems Support Clerk

As the largest city in the Fraser Valley, the City of Abbotsford serves 166,000 residents, nestled on the unceded traditional and ancestral territories of the stó:lõ, Matsqui, Sumas, Kwantlen First Nations and the Nooksack Indian Tribe.

Abbotsford is a vibrant, cultural and economic hub, home to the Abbotsford Canucks and Abbotsford International Airport. As we continue to grow, we are committed to building strong partnerships and innovating urban design.

At the City of Abbotsford, our people are our greatest asset. We offer meaningful career opportunities that make a difference within the local community. Join us in creating a sustainable, livable city where everyone can thrive!

Be part of the story. Join our team today.
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The City of Abbotsford’s Parks, Recreation & Culture Department is looking for an experienced and self-motivated individual to join their dynamic team as a Business Systems Support Clerk.

This administrative and technical support role provides guidance and assistance on a variety of business processes related to specific business systems while serving as a key resource for users within the Parks, Recreation and Culture Department. The successful applicant will provide troubleshooting support, manage technical support tickets for a variety of software applications, investigate and resolve system-related issues, and respond to user inquiries in a timely and effective manner. In addition, the role supports the development and delivery of in-house training, helping to ensure staff are equipped to use departmental software applications and business systems efficiently and effectively.

This position requires a high degree of initiative and the ability to make good decisions regarding priorities in a fast paced, deadline-oriented work environment. The successful applicant will possess a high degree of technical computer literacy and the ability to investigate efficient ways of providing customer service, support, and/or problem-solving issues, are essential as this position is the department support for all systems.

To be considered for this position you will have:

• Completion of Grade 12, plus post-secondary courses in information technology/computer information systems or a related discipline.
• A minimum two years of business systems support experience applicable to the specific role or an equivalent combination of education and experience.
• Experience with XplorRecreation, KACE & Stone Orchardsoftware would be considered an asset.

This position is unionized, CUPE Local 774, and the hourly rate of pay is from $31.05 to $36.54.

At the City of Abbotsford, we are striving to create a challenging and rewarding environment for our employees to thrive. We’re also committed to creating a workplace that fosters a culture of diversity and inclusion by attracting; retaining and developing a talented and diverse workforce that broadly reflects the community and citizens we serve. As such, we encourage applications from individuals from all genders, backgrounds and underrepresented groups. We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

Closing Date: November 12, 2026

Please note: You should receive a confirmation email once you have successfully applied for this position. If you do not, please contact the Njoyn Help Desk at [email protected] or 1-877-427-7717 Monday - Friday 8am - 8pm (EST).