Business Transformation Project Manager

Location:Ottawa, Toronto, Vancouver, Mississauga, Calgary, Canada-wide search
Language:English required, strong written and verbal communication; French is an asset
Duration:12-month contract
Background Check Requirement:Criminal record check and professional references required

About the Opportunity
This is an exciting opportunity to lead a major business transformation initiative within a commercial property organization focused on making frontline operations simpler, smarter and more efficient. You’ll examine how administrative work gets done across property teams, identify opportunities to eliminate or streamline low-value tasks, and help create more capacity for higher-value work.

Working closely with executive leaders, property teams, Accounting, IT and other key stakeholders, you’ll connect strategy with practical day-to-day improvements. This role is ideal for someone who enjoys simplifying complex operations, bringing people together and turning ideas around process improvement, automation and AI into measurable results.

What’s In It for You
• Lead a high-impact transformation initiative with visibility across the organization
• Work alongside experienced leaders and cross-functional teams while shaping long-term operating models
• Help influence how AI, automation and technology are used across frontline operations
• Join a people-focused environment that values collaboration, practical innovation and continuous improvement

Your Responsibilities
• You’ll lead the transformation program from discovery through implementation, pilots, adoption and handover
• You’ll establish KPIs and baselines, build the transformation roadmap and develop a business case with measurable ROI
• You’ll assess frontline administrative work and recommend opportunities to eliminate, simplify, standardize or automate tasks
• You’ll identify practical AI and automation opportunities while ensuring appropriate controls and human oversight
• You’ll recommend workforce, team and operating model improvements based on capacity, workload and future needs
• You’ll provide clear, audience-appropriate updates and recommendations to executive leadership and project stakeholders

Skills and Qualifications
• 7+ years of experience leading business transformation, operations improvement or process improvement programs
• Strong knowledge of commercial property workflows, including property administration, AR/AP, CAM, utilities, work orders, vendor management and tenant relations
• Experience defining KPIs, establishing baselines, measuring ROI and developing quantified business cases
• Strategic and hands-on understanding of AI and automation, with experience identifying and piloting use cases
• Strong project management, stakeholder engagement, facilitation and executive communication skills
• Hands-on experience with Yardi, Power BI, Workday and Dynamics 365
• Post-secondary education in business, commerce, engineering or a related field, or equivalent experience; PMP, PRINCE2, Prosci/ADKAR or Lean/Six Sigma certifications are assets

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.