Posted 25 days ago
Call Center Agent - 12 Month Contract
@ Rejuvenation Medical Group
Calgary, Alberta
Overview
Rejuvenation Medical Group is hiring a Call Center Agent on a 12-month contract to respond to client inquiries by phone, email and other channels, coordinate scheduling and follow-up, and keep client records current in EMR. Two shift options are offered: Monday to Friday 7:00am to 3:30pm, or Monday to Friday 9:30am to 6:00pm. The posting lists paid parking, comprehensive health benefits and continuing education.
Responsibilities:
- Respond to client inquiries by phone, email and other channels
- Coordinate scheduling and follow-up communications
- Document client interactions and escalate complex concerns
- Maintain accurate client records in EMR and other systems
Requirements summary:
- Previous experience in client service, customer support or healthcare coordination
- Strong communication and interpersonal skills
- Proficiency with EMR software and Microsoft Office Suite
- Ability to manage multiple tasks and prioritize effectively
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 37.5 |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Women, Racialized people, Indigenous peoples, People with disabilities, 2SLGBTQ+ |
| Perks mentioned | Flexible hours, Employee discount, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rejuvenation Medical Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Excellence in Skin Care Since 1984.
Full company description
Rejuvenation delivers specialized medical, surgical, cosmetic and laser dermatology care led by board-certified dermatologists.
- LinkedIn followers
- 1,879
- People associated on LinkedIn
- 176
- Reported office locations
- 10201 Southport Rd SW, Unit 102, Calgary, Alberta T2W 4X9, CA
- 130 Country Village Rd NE, #405, Calgary, Alberta T3K 6B8, CA
- 5083 Windermere Blvd SW, Unit 101, Edmonton, Alberta T6W 0J5, CA
- 10665 Jasper Ave NW, #780, Edmonton, Alberta T5J 3S9, CA
- 3185 Willingdon Green, #100, Burnaby, British Columbia V5G 4P3, CA
- Business categories
- Hospital
- Health Care
- Beauty
- Medical
- Cosmetic Surgery
- Other recorded names
- Rejuvenation
- Rejuvenation Medical Group
- Specialties
- Dermatology
- Medical Aesthetics
- Surgical Dermatology
- Cosmetic Dermatology
- and Laser Dermatology
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Rejuvenation delivers specialized medical, surgical, cosmetic and laser dermatology care led by board-certified dermatologists.
| Field | Value |
|---|---|
| Industry | Medical Practices |
| Company size | 51-200 employees |
| Headquarters | Calgary, Alberta |
| Organization type | Privately Held |
| Year founded | 1984 |
| Specialties | DermatologyMedical AestheticsSurgical DermatologyCosmetic Dermatologyand Laser Dermatology |
| Open jobs on Jobsy | 16 |
| View page |
Welcome to Rejuvenation!
Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic concerns, and an array of cosmetic and aesthetic services for all skin types. At Rejuvenation, the possibilities are endless.
Rejuvenation proudly offers career advancement opportunities through ongoing training and educational support. For those looking to take their career to new heights, our organization is perfect for you. Rejuvenation is consistently growing into new markets and promoting talent from within; we love to see our employees succeed!
What We Offer:
Rejuvenation perks
- Annual reviews
- Paid parking
- Discounts on medical aesthetic treatments and skincare products
- Comprehensive health benefits
- Close-knit teams
- Fun and inclusive monthly challenges with incredible prizes
- Flexibility and a healthy work-life balance
- Continuing education opportunities
- Supportive management team
- Opportunity for internal growth
- And so much more!
What are you waiting for? Apply today!
Role Responsibilities
The Call Center Agent's responsibilities include, but are not limited to:
- Respond promptly and professionally to client inquiries via phone, email, or other communication channels.
- Coordinate scheduling and follow-up communications to ensure clients receive timely information and assistance.
- Document and track client interactions and issues, escalating complex concerns as needed.
- Assist in managing client feedback and resolving complaints to ensure client satisfaction.
- Collaborate with internal teams to facilitate service delivery and resolve client issues efficiently.
- Maintain accurate client records in EMR and other systems.
- Support the implementation of client experience initiatives and improvements.
- Participate in team meetings and training to stay updated on processes and service standards.
Role Qualifications
- Previous experience in client service, customer support, or healthcare coordination.
- Strong communication and interpersonal skills.
- Proficiency with EMR software and Microsoft Office Suite.
- Ability to manage multiple tasks and prioritize effectively.
- Highly organized with attention to detail and problem-solving capabilities.
*Position 1 will be Monday - Friday 7:00am - 3:30pm
*Position 2 will be Monday - Friday 9:30 AM - 6:00 PM
Employee Equity and Accessibility Statement
Rejuvenation Medical Group invites applications from all qualified individuals. Rejuvenation is committed to employment equity and diversity in the workplace and welcomes applications from: women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents. Rejuvenation Medical Group provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources. If you possess the experience we are looking for, please submit your resume and cover letter. Please note that only those selected for an interview will be contacted. We thank you in advance for considering Rejuvenation Medical Group as your potential future employer! #LP
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