Campground Maintenance Manager

Campground Maintenance Manager, Sundance by Basecamp

Basecamp Property Management Ltd., Kananaskis Alberta

About Basecamp Resorts

Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.

About Sundance

Set in the heart of Kananaskis Country, Sundance offers a unique opportunity to work surrounded by stunning mountain views, fresh alpine air, and the natural beauty of the river valley. Located along the banks of the Kananaskis River, our property combines adventure, relaxation, and unforgettable guest experiences in one of Alberta’s most spectacular outdoor destinations. Whether you choose to live on-site or commute, Sundance offers the chance to build your career while enjoying everything mountain life has to offer.

Why Work for Us?

• Private subsidized staff accommodation available! (must have a "negative" criminal record check)
• Option to live on-site or commute, with the ability to stay on-site during your working week
• Consistent schedule with two consecutive days off each week
• Discretionary bonus scheme
• Group health benefits plan (Dental, Vision, Paramedical, and more)
• Generous staff discounts at all our properties
• Family and friends discount at Basecamp properties
• Free access to the Everwild Nordic Spa
• Discounts on food & beverage at Rhythm & Howl
• Company paid staff events.
• Room for advancement in our growing company
• Be part of western Canada's fastest-growing hospitality brand
• A hands-on people focused Basecamp culture

Position Overview

The Maintenance Manager plays an important leadership role in keeping our Sundance campground safe, functional, and guest-ready year-round. This position oversees all aspects of property maintenance, including preventative maintenance planning, asset management, vendor coordination, budgeting, and day-to-day maintenance operations. Working closely with the General Manager and Operations Team, the Maintenance Manager helps ensure the property is well maintained, supports long-term improvements, and contributes to delivering an exceptional guest experience.

Salary: $55,000.00 - $60,000.00 plus a $500 bonus after a successful probation period.
Schedule: Full-time, permanent position with weekend availability required. Enjoy a consistent schedule with two consecutive days off each week. Candidates may choose to commute or stay on-site during their scheduled work week

Key Responsibilities

1. Strategic Planning & Asset Management

• Develop and maintain a 3–5 year capital maintenance plan, aligned with property growth and brand standards.
• Identify, prioritize, and plan asset lifecycle replacements (tents, decks, structures, infrastructure, and equipment).
• Analyze maintenance trends to recommend proactive upgrades vs. reactive repairs.
• Support execution of the Sundance master development plan in partnership with the General Manager.
• Participate in annual budgeting and CAPEX planning cycles.

2. Administration & Reporting

• Act as a key administrative partner to the General Manager, supporting operational planning and reporting.
• Maintain a centralized maintenance tracking system (service logs, warranties, inspections, and repair history).
• Prepare and submit monthly maintenance reports, including:
  • Costs and budget tracking
  • Completed work
  • Outstanding issues
  • Upcoming priorities
• Monitor maintenance spending and assist with budget variance analysis.
• Source, request, and evaluate vendor quotes, proposals, and service contracts.

3. Preventative Maintenance Program

• Design, implement, and manage a structured preventative maintenance (PM) system.
• Align maintenance schedules with seasonality and occupancy cycles.
• Continuously audit and improve the PM program for efficiency, cost savings, and asset longevity.
• Ensure all assets meet brand standards and guest expectations.

4. Operations & Execution

• Oversee daily maintenance operations across all campground assets.
• Schedule and supervise third-party contractors, ensuring quality, safety, and compliance.
• Ensure all sites and facilities are safe, functional, and guest-ready at all times.
• Respond to maintenance issues and guest concerns in a timely and professional manner.
• Support implementation of new systems, tools, and maintenance technologies.
• Ensure proper handling, storage, and use of tools, equipment, and materials.

5. Leadership & Team Support

• Provide direction and support to campground staff on maintenance-related tasks.
• Train team members on basic maintenance awareness and reporting procedures.
• Foster a culture of accountability, safety, and preventative maintenance thinking.
• Step into a leadership role during emergencies or high-demand operational periods.
• Standardize and maintain SOPs (Standard Operating Procedures) for recurring maintenance tasks.

6. Collaboration & Communication

• Work closely with the General Manager, Director of Facilities, and Operations Team to align priorities.
• Attend and actively participate in weekly maintenance and operations meetings.
• Communicate proactively regarding risks, priorities, and resource needs.

Requirements

• Proven experience in maintenance, facilities management, or property operations (hospitality or outdoor accommodations preferred).
• Strong understanding of asset lifecycle planning and preventative maintenance systems.
• Experience with budgeting, CAPEX planning, and cost control.
• Ability to manage vendors, contracts, and external service providers.
• Strong administrative, organizational, and reporting skills.
• Proficiency in Microsoft Office (Excel, Outlook, Word); experience with maintenance software is an asset.
• Hands-on technical knowledge with the ability to lead both strategically and operationally.
• Valid driver’s license with a clean abstract.

Working Conditions

• Flexible schedule, including weekends and on-call availability as required.
• Combination of field-based and administrative work.
• Fast-paced environment with seasonal fluctuations.

Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at [email protected] to discuss your needs confidentially.

Full time, permanent
Full Time = 40 hours per week