CARM Bond Specialist

Bond Specialist

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

JOB SUMMARY

The Bond Specialist is responsible for performing trade and regulatory execution of writing and maintaining continuous bonds in the US and Canada. Ensuring that client information is compliant with customs regulations and surety company requirements. Ensuring all information is accurately recorded in the LII Operating system(s) which is transferred to Customs and Border Protections. The Bond Specialist works in conjunction with the customers which include, CEO’s CFO’s customers banking institutions, etc. Primary liaison for Surety Company, US Post Entry team, Client Financial Services, Customs and Border Protection, Client Experience, Sales, Revenue Management, US Regulatory Affairs, Operations Teams, and external parties as necessary to meet and exceed client deliverables. The incumbent may specialize in one or more functional areas such as…knowledge of single entry, continuous bonds, or Canada Bonds internal operating systems, (Evolve and/or Smart border), and proficient in working in the Microsoft platform.

KEY DUTIES & RESPONSIBILITIES

• Initiation of continuous bond for the customer in accordance with Customs regulations (US & CA):
  • Obtaining bond coverage for all types of continuous bond related activities i.e., CARM, Importer, Drawback, Custodial, International Carrier, International Traffic, FTZ, Bond Reconciliation Rider, Airport Security, etc.
• Secure required signatures and ensure the availability of required bond documents
• Review bond application
• Validate pricing and other required documents
• Research and communication of any missing or incomplete information with CSM, Sales, and importers directly
• Administer the continuous bond renewal invoicing process
• Invoicing all new continuous bonds
• Maintain existing customer bond account data including ensuring all customer accounts are aligned with CBP’s system, name and address changes, adding co-principles, additional locations, users, Customs bond insufficiencies notices, and negotiated rates
• Investigate client problems brought forward by either the internal staff or the client.
• Support team members with training and assist with process-related issues.
• Create and process required documentation as needed.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.
• Perform other related duties as assigned by management.
• Adhere to established company policies and procedures.
  

KNOWLEDGE & SKILLS

• Knowledge of Canada bonds, US continuous bonds and/or single-entry bonds
• Knowledge of surety and liability requirements
• Strong customer service orientation
• Strong interpersonal and communication skills (oral and written)
• Excellent listening and customer service skills for problem resolution
• Ability to accurately record data
• Ability to work independently under a tight schedule
• Ability to prioritize workflow
• Ability to reflect a professional company image
• Attention to detail / accuracy
• Tech savvy with basic computer skills
• Knowledge of Customs regulations preferred
• Analytical skills
• Research skills
  

WORK EXPERIENCE – MINIMUM REQUIRED

1 year of experience

EDUCATION

Required: High School/GED or equivalent

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Accountability

Agility

Business Acumen and Straight Talk

Customer First Focus

Inclusion and Collaboration

Leading and Developing

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is 39,370- 59,200 CAD. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement. If this role excites you, we encourage you to apply.

Livingston is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process for applicants with disabilities. If you require an accommodation, please advise when submitting your application. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position.

Job Type: Full Time

Location: HomeOffice Ontario