Case Manager, Housing Support

Career Opportunity

Internal/ External

Case Manager Housing Support

Full-Time, Onsite

This job posting is for an existing vacancy within our organization.

It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. TI has over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services. By incorporating the principles of Inuit Qaujimajatuqangit (IQ), TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.

This position provides direct support to individuals or families that are homeless or at risk of becoming homeless, assist people to obtain suitable housing, and prevent homelessness when households are at risk of housing loss. They will provide short-term assistance and/or refer clients to appropriate internal and external services to prevent housing loss and/or to promote long-term housing retention and stability. This position assists people who may be living in emergency shelters or whose current housing situation is at risk, and for whom no residence has been identified.

Key Job Responsibilities:

• Make internal and/or external referrals
• Complete housing applications with clients
• Refer clients to income supports
• Attend viewings for potential housing opportunities and assist with lease signings
• Refer to cultural related services
• Support with housing loss prevention
• Promote long-term housing retention - Liaising with Social Services, landlords, utility companies, etc.
• Collaborate and meet with other providers in the client's circle of care to identify issues, resolve problem and coordinate services.
• Maintain records and submit data into HIFIS
• Assists clients in obtaining identification, filing taxes for the purposes of securing housing

Education, Qualifications and Skills:

• Community College in Human Services, Social Work, or similar field is required.
• Minimum 3+ years of experience in delivering urban housing services to Inuit is preferred.
• Valid driver’s license without restrictions is required.
• Fluency in English required, fluency in Inuktitut is an asset.
• Training in First Aid, CPR, non-violent intervention is preferred.
• Knowledge of Inuit culture, values, Inuit Qaujimajatuqangit and traditional practices.
• Knowledge of the Aboriginal and non-Aboriginal housing support and service system of Ottawa
• Excellent organizational skills, interpersonal and communication skills.
• Proficient use of MS Word, Excel, PowerPoint, Outlook, video-conferencing platforms
• Proven ability to work effectively in a multi-disciplinary and multicultural team environment
• Maintaining up-to-date professional skills and knowledge through formal and informal training.

• Contributing to the organization’s work through collaborative teamwork and participating in meetings and committees as required.
• At all times, working in a manner that preserves confidentiality and seeks to minimize risks for clients, employees and the organization.
• Familiarity with the socio-economic landscape as it pertains to Inuit.
• Availability to work evenings and weekends is preferred.

**Acceptable combinations of education and experience may be considered for this position. We encourage you to apply if you have equivalent years of education and/or experience equal to the education and experience requirements listed above. ***

Salary and Benefits

• Salary range is $52,000 to $ 54,700 Annually
• TI provides paid sickness, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.
• Vacation (earn 3 weeks/year).

The deadline for applications is November 27, 2026.

PLEASE CLICK ON **APPLY NOW** TO SUBMIT YOUR RESUME.

Preference in hiring will be given to qualified Inuit candidates; applicants are encouraged to self-identify. Interested candidates are encouraged to visit our website at www.tiontario.ca to learn more about our programs and services. If you require accommodation during the interview process, please contact [email protected].

The Case Manager Housing Support works out of 282 Dupuis Street Ottawa, ON (main location) and designated locations within the Ottawa region.

We thank all interested applicants in advance for their interest. Only individuals selected for interviews will be contacted.

Hiring Process Disclaimer:

We do not use artificial intelligence or automated decision-making tools to screen, assess, and/or select candidates. All applications and interviews are reviewed and conducted by qualified human hiring professionals.