Catering Manager

Job Description

Reporting to the Food Service Director, the Catering Manager will be responsible for the day-to-day operations of the Catering department at MacEwan University.

Job Responsibilities

Oversee catering functions and special events for internal and external clients/ groups.
Meet with clients to determine catering requirements, floor plans, rentals, staffing for events.
Responsible for customer booking and creating contracts.
Work closely with Executive Chef, plan menus for clients.
Responsible for final approval of catering contracts pre-event.
Ensure job instructions are clearly understood so that tasks are completed effectively to the client’s satisfaction.
Ensure all staff provide quality, courteous service to all customers.
Ensure that food and service meet quality control standards.
Manage catering purchases and inventory.
Responsible for Catering Budget.
Conduct weekly meetings with team.
Responsible for seeking new clients and sales to grow the business.
Establish and maintain clientele rapports.
Resolve customer concerns.
Oversee staff scheduling.
Oversee training and management of staff.
Ensure all staff adhere to the Health and Safety Policy as well as Aramark Policies and Procedures.
Uphold Classic Fare Catering standards through training and taking part in program updates offered by Head Office.
Perform other duties assigned by your Manager.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

2 - 4 years of Catering experience.
Demonstrated experience in successful business growth.
Completion of Hospitality or Food and Beverage program.
Skilled in relationship building and customer service
Strong leadership skills.
Ability to multi-task.
Attention to detail is a must.
Valid driver’s license.

Education

About Aramark

What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched by Aramark—helping you grow your retirement savings faster.
Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

**Monetary benefits will differ for salaried part time and temporary positions.

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The pay range for this position is $53,045.00 - $65,776.00.