Posted 15 days ago
Chop Banquets - Supervisor
@ Chop Steakhouse & Bar
Richmond, British Columbia
Overview
Chop Steakhouse & Bar is hiring an Event Supervisor to oversee the full event lifecycle, from planning and administration through sales support and execution. The work covers event documentation, client greetings, facility readiness, scheduling, team coaching and ordering.
Responsibilities:
- Plan and organize events daily using EOs and event systems
- Oversee event execution and resolve client issues
- Handle event administration, invoicing and sales inquiries
- Manage weekly schedules and labour levels for events
- Train, coach and onboard team members
Requirements summary:
- Experience with event operations and event management systems
- Familiarity with OSEM, Ameego and POS
- Strong organizational and client service skills
- Ability to lead and develop a team
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-23
- Source record updated
- 2026-10-23
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Manages people | Yes |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Chop Steakhouse & Bar
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Rebuilding the house that steak built.
Full company description
For more than 18 years, Chop Steakhouse & Bar has been redefining the house that steak built. Guided by Executive Chef Stephen Clark, we combine expertly prepared cuts, signature cocktails, and warm, attentive service to create unforgettable dining experiences at 19 locations across Canada and the U.S. Because at Chop, it’s about more than steak—it’s about the people we serve.
- LinkedIn followers
- 5,353
- People associated on LinkedIn
- 734
- Reported office locations
- 1055 Canada Pl, Vancouver, British Columbia V6C 0C3, CA
- Other recorded names
- Chop Grill & Bar
- Chop Steakhouse & Bar
- Specialties
- Premium Casual Dining
- Hospitality
- Ethically Raised and Quality Ingredients
- and Food and Beverage
- Profile identifies a recruitment agency
- No
For more than 18 years, Chop Steakhouse & Bar has been redefining the house that steak built. Guided by Executive Chef Stephen Clark, we combine expertly prepared cuts, signature cocktails, and warm, attentive service to create unforgettable dining experiences at 19 locations across Canada and the U.S. Because at Chop, it’s about more than steak—it’s about the people we serve.
| Field | Value |
|---|---|
| Industry | Restaurants |
| Company size | 501-1,000 employees |
| Headquarters | Vancouver, British Columbia |
| Organization type | Privately Held |
| Year founded | 2006 |
| Specialties | Premium Casual DiningHospitalityEthically Raised and Quality Ingredientsand Food and Beverage |
| Open jobs on Jobsy | 151 |
| View page |
Position Summary
The Event Supervisor is responsible for overseeing the full event lifecycle, including planning, administration, sales support, and execution. This role ensures events are properly organized, communicated, and delivered to both operational and financial standards.
Core Responsibilities
1. Daily Planning & Organization
Review EOs, emails, Ameego, and event systems daily
Ensure all event details are accurate and communicated
Maintain readiness of rooms, boards, and documentation
Apply the Success Triangle in decision-making
2. Event Execution Oversight
Greet clients and confirm event expectations
Coordinate timing with kitchen, service team, and host
Monitor guest experience and resolve issues
Ensure all complaints are followed through to resolution
3. Administrative & Sales Responsibilities
Manage and create EOs, invoicing, and event documentation
Fully trained in all aspects of operating systems including OSEM, Ameego and POS
Track sales activity and maintain accurate records
Respond to sales inquiries and leads professionally and promptly
Support or act on behalf of the Event Manager
Ensure all events are entered correctly into POS
Complete credit card pre-authorizations
Complete event postings and payments in OSEM
4. Operations & Facility Management
Prepare detailed setup instructions for teams
Maintain event spaces and storage areas to standard – Show ready at all times
Conduct facility walkthroughs to ensure:
Cleanliness
Functionality (lighting, equipment)
Communicate operational updates with leadership
5. Labour & Scheduling
Manage weekly schedules, and create
Monitor labour usage and adjust as needed
Ensure appropriate staffing levels for all events
6. Team Leadership & Development
Support team development and coaching
Train new employees and ensure onboarding completion
Conduct or support interviews and hiring processes
Promote accountability and performance standards
7. Weekly & Period Responsibilities
Place AV and inventory orders
Coordinate beverage and liquor orders
Manage inventory (OSI, smallwares)
Complete required reporting (SOCAN, etc.)
Key Performance Indicators (KPIs)
Accuracy of event documentation (EOs, invoices)
Client satisfaction and retention
Response time to leads and inquiries
Event organization and readiness
Operational efficiency and cost control
Team development and engagement
Journal
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